Simon Chan | Page 40

The service department has always been friendly and helpful. The waiting room is very nice and comfortable. Cobb County Toyota is a great place for buying a vehicle or having your car serviced. I wil helpful. The waiting room is very nice and comfortable. Cobb County Toyota is a great place for buying a vehicle or having your car serviced. I will continue using this dealership. More

by WSUEJENKINS Verified Customer Verified Customer

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First time being there. Facilities were great and I can work while waiting for the service. Advisor was very kind and kept me aware of service progress. Overall A+ Facilities were great and I can work while waiting for the service. Advisor was very kind and kept me aware of service progress. Overall A+ More

by fjorsi Verified Customer Verified Customer

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David was a bit rude. I worked with other service people and were kinder to me. And treated me like a customer I worked with other service people and were kinder to me. And treated me like a customer More

by Allison G Verified Customer Verified Customer

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As always I find their service very efficient and professional and with excellent value in price. professional and with excellent value in price. More

by airtranpete Verified Customer Verified Customer

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Excellent service department. Been using CCT services since 1994. Simon is a great service advisor. Listens carefully to your needs and explains issues so that you understand wha Been using CCT services since 1994. Simon is a great service advisor. Listens carefully to your needs and explains issues so that you understand what’s going on. Recommend him highly More

by tmymck Verified Customer Verified Customer

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Great service, Simon have me great explanation of my services and my bill. Fast service, 3 hours early than anticipated. services and my bill. Fast service, 3 hours early than anticipated. More

by Lucy Verified Customer Verified Customer

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Tire price was a bit high. We can shop around and get a price match. We can shop around and get a price match. More

by AHDADA Verified Customer Verified Customer

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Todd manger in service need some customer training vet rude, Carlos is a very helpful person rude, Carlos is a very helpful person More

by Browneyesmama12 Verified Customer Verified Customer

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Have always had a great experience. Simon Chan is the Best Service Advisor. I've recently had 2 visits with Katie Fuller. Simon Chan is the Best Service Advisor. I've recently had 2 visits with Katie Fuller. More

by elnoraphillips36 Verified Customer Verified Customer

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Tried to tell me a cabin filter that was replaced three months ago needed to be exchanged. Inspected the filter to see that this was incorrect, and filter was still as clean as when it was replaced by myse months ago needed to be exchanged. Inspected the filter to see that this was incorrect, and filter was still as clean as when it was replaced by myself. Also had a tire leaking air on the driver front, they weren't able to locate the leak but 20 minutes later Mavis tire had it found and fixed. Feel as if the truck was just pushed through the service department without a thorough inspection. Needless to say, my business will most likely go to Riverside Toyota of Rome. This isn't the only issue I've had either, took the truck in for a transmission shift issue. They claimed it was all good. Truck still doesn't shift as it should. Instead, they suggested a flush and fill which I did. Still didn't work to resolve the issue. More

by dillon20.dy Verified Customer Verified Customer

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