Simon Chan | Page 39

Todd manger in service need some customer training vet rude, Carlos is a very helpful person rude, Carlos is a very helpful person More

by Browneyesmama12 Verified Customer Verified Customer

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Have always had a great experience. Simon Chan is the Best Service Advisor. I've recently had 2 visits with Katie Fuller. Simon Chan is the Best Service Advisor. I've recently had 2 visits with Katie Fuller. More

by elnoraphillips36 Verified Customer Verified Customer

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Tried to tell me a cabin filter that was replaced three months ago needed to be exchanged. Inspected the filter to see that this was incorrect, and filter was still as clean as when it was replaced by myse months ago needed to be exchanged. Inspected the filter to see that this was incorrect, and filter was still as clean as when it was replaced by myself. Also had a tire leaking air on the driver front, they weren't able to locate the leak but 20 minutes later Mavis tire had it found and fixed. Feel as if the truck was just pushed through the service department without a thorough inspection. Needless to say, my business will most likely go to Riverside Toyota of Rome. This isn't the only issue I've had either, took the truck in for a transmission shift issue. They claimed it was all good. Truck still doesn't shift as it should. Instead, they suggested a flush and fill which I did. Still didn't work to resolve the issue. More

by dillon20.dy Verified Customer Verified Customer

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tires rotated. Now one tire is 32, another 33, another 34, and 36 lbs of pressure Now one tire is 32, another 33, another 34, and 36 lbs of pressure More

by JOHNLAVORATA Verified Customer Verified Customer

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Simon and Zach are awesome ! I've been getting maintenance done at Cobb County Toyota for many years and I've had great experiences with them. I highly recommend Cobb County To I've been getting maintenance done at Cobb County Toyota for many years and I've had great experiences with them. I highly recommend Cobb County Toyota for car sales and maintenance. More

by MRI15028 Verified Customer Verified Customer

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Service was completed quickly. Check in was a little confusing. Would have helped to have a greeter who directed you to a service consultant. Someone who came after me was actually Check in was a little confusing. Would have helped to have a greeter who directed you to a service consultant. Someone who came after me was actually helped before me. More

by DONNACRITTENDEN Verified Customer Verified Customer

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Vey helpful and professional. Don't give five starts because my shuttle ride to pick me up from my job to pick my car never happened. Was told they will call me. ended up takin Don't give five starts because my shuttle ride to pick me up from my job to pick my car never happened. Was told they will call me. ended up taking a lyft. More

by MERCEDES_FLORENTINO Verified Customer Verified Customer

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Simon was very courteous and took the time to explain things. It was greatly appreciated. things. It was greatly appreciated. More

by tionne07 Verified Customer Verified Customer

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Exceptional customer service and wait time is considerably reasonable. I'll recommend this place to family and friends. considerably reasonable. I'll recommend this place to family and friends. More

by olayinka.akisanya Verified Customer Verified Customer

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I’m new to Georgia and have used Cobb Toyota twice. The service staff is always friendly and helpful. Some others need to smile more. The service staff is always friendly and helpful. Some others need to smile more. More

by Rondaclark59 Verified Customer Verified Customer

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