Skyler Matsler

Takes care of its customers and has good relationship with people. Answers all of the questions we had with people. Answers all of the questions we had More

by MARKCRAIG Verified Customer Verified Customer

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Always dependable, easy in and quick reliable service. Highly recommend Tulsa Hyundai for sales and Service. Highly recommend Tulsa Hyundai for sales and Service. More

by larrynewberry Verified Customer Verified Customer

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Worst experience of my life. The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the s The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the security system and to do a diagnosis on why it was an engine recall. They said 49.99 to diagnose it at first. Then after I left they said it was going to be $179. After 2 months they said they could not get my car started but they told me it needed almost $13,000 worth of work including a fuel pump so I asked them if they check the gas gauge they said yes. They said they filled the tank up the service manager Megan actually told me that on the phone. So I told them I'd be out there to check myself why they couldn't start it. What are the items they had said that they needed to replace was a fuel pump which had already been replaced. So I asked why they would fill the tank in order to drop the fuel tank to get to the fuel pump Megan proceeded to tell me oh they just put a little gas then and so I told her oh so you lied to me. So she was aggravated we went out and try to start the car there was no gas in the car.the battery was dead. I told her to let me take the battery home that night and charge it overnight she said no I couldn't do that she was tired of dealing with this and I told her well can you charge the battery overnight she said she would have to charge me to charge my battery. Then she said she didn't want to deal with my car anymore cuz I wouldn't take the advice of the Hyundai certified tech. I told him I would be back the next day. The following day I got a call from my service text saying they were going to charge me $35 a day every day my car was at the lot so I brought gas in a gas can and a new battery went to my car where it had been parked put the battery in and the gas in before I called for my key when they all three came out again with my key I grab the key got in the car it started right upand then I got out and I said look I had no problem starting the car I said and you wanted me to let my your Hyundai certified text work on my car when they couldn't even figure out that it was out of gas even after being told Megan then proceeded to scream at me repeatedly at the top of her lungs to get out of there because I had caught her and lies I had proven to her that her certified technicians were not doing their job. I will never ever ever recommend them. I took my car to the other Hyundai place in broken arrow they said that they had 40 or 50 customers that came from Tulsa Hyundai because of the same similar incidences. More

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Even with an appointment I had to wait a lengthy time. Windshield fluid wasn’t refilled Had difficulty scheduling appointment Windshield fluid wasn’t refilled Had difficulty scheduling appointment More

by Sndra002 Verified Customer Verified Customer

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Great customer service and very detailed in work done. Pleased with our first oil change on our new Elantra! Pleased with our first oil change on our new Elantra! More

by kristi.surrett Verified Customer Verified Customer

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I didn't have a good experience at all paid $99. 95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I calle 95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I called to check on it sent to voice-mail no return call.I went there and someone told me the advisor I had quit, so I got lost in the system.I am not a satisfied customer at all.I had my brother call to see how much it would cost for the issue that was suppose to be wrong with my car and they gave him a cheaper price maybe since I'm a female they feel they can charge me more,but I feel discriminated to be honest. I have had other problems with Tulsa Hyundai service, but I pray for them to be fair. More

by TSMCKINNEY03 Verified Customer Verified Customer

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The work done is solid. That said, communication was a huge issue during my last service. I had no idea what was going on, and I was unable to reach anyone for days despite That said, communication was a huge issue during my last service. I had no idea what was going on, and I was unable to reach anyone for days despite calling and leaving messages. That was frustrating. There is a new small scratch on my car that wasn't there. I can't prove it so didn't bring it up. I have also had issues brought up in the past that ended up not being checked so far as I can tell as the issues persist. One good thing from my last service was Frank, the manager. He was trying really hard I could tell. Helped me with a loaner which was necessary since I didn't have a car from 2 weeks. My first service consultant didn't offer, and said it wasn't possible when I asked. More

by drobinett Verified Customer Verified Customer

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I never get an update on my car I get hung up on and lied too every time I bring them my car worst service ever too every time I bring them my car worst service ever More

by andrewmsisney Verified Customer Verified Customer

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Unorganized and extremely overwhelmed service department. It seemed like most of the advisors were veru inexperienced. It seemed like most of the advisors were veru inexperienced. More

by japickle Verified Customer Verified Customer

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