Sonny Kareem | Page 34

My wife and I stopped in to just look at the Chrysler mini van. After an initial hiccup in our visit, Sonny intervened and personally ushered us through the car buying experience. We ended up buying the mini van. After an initial hiccup in our visit, Sonny intervened and personally ushered us through the car buying experience. We ended up buying the exact car my wife wanted and Sonny made it easy. The financing went just as smooth with Wes. Everyone smiled and everyone wanted to serve. thank you. we love out 2012 Chrysler mini van. More

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I had the pleasure of working with Sonny at Carl burgers and it was a great experience! He was very helpful and enthusiastic; he made the whole process of buying a car an easy experience. I highly recommend and it was a great experience! He was very helpful and enthusiastic; he made the whole process of buying a car an easy experience. I highly recommend Carl burgers and working with Sonny for your car buying needs. I also worked with Wes for the financial part of the purchase, and he was very helpful as well. Thanks for helping me get into the Car my son always wanted ! I am truely pleased with the service I received. More

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Having to purchase A new car can be a very stressful and time consuming event. Knowing that you have people that would work extremly hard for you is ideal in this situation. I felt very confident in Sonny time consuming event. Knowing that you have people that would work extremly hard for you is ideal in this situation. I felt very confident in Sonny's abilities and trusted him completely to find the right car for my family and I. In previous experiences we had a difficult time with sales representatives making us feel rushed. Never did Sonny rush or make us feel like we had to settle for something else. He worked around the click to get us into the vehicle of our dreams. I have not been this happy about a car since I bought my very first one in 1985 to say the least. I will definitely use him for all and any future purchases. I want to thank all parties responsible for this fantastic new addition in to our lives. More

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I am so thrilled with my used Ford Mustang GT! LOVE IT! Sonny was the best! I want to THANK Sonny for his help in finding me the car that's for me - the right car! Also wanted to THANK him for having patie Sonny was the best! I want to THANK Sonny for his help in finding me the car that's for me - the right car! Also wanted to THANK him for having patience with me as I could not make a quick decision to buy; I actually ended up buying hours later (6 hours) later and unfortunately, Sonny had to leave. That is when Troy took over. Troy was just as great!!! I will definitely come back to purchase vehicles at this dealership and I will certainly recommend family and friends! I was not happy with my last vehicle, which was a dodge journey purchased through SD Toyota. The treatment I had received at that dealership was awful compared to Carl Burger! The salesmen are friendly, funny and have a great sense of humor! I also appreciate Chris in the finance department for all of his help and expertise. He was fast and very personable. I can't remember the name of the young lady in Sonny's office that called me stating that they wanted to buy my Journey but if you read this, know that I much appreciate that phone call. You caught me at the right time!!! My Ford Mustang GT not only looks great but runs great! Everyone I know, loves my car and is happy for me. I'm happy for me. Finally, a vehicle that fits my needs. Sonny, THANKS again and you will see me back! Your staff is great!!! More

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After searching the website for a 2014 Jeep Grand Cherokee SRT, I found the exact one at Carl Burger. I emailed them and Gibson called me to assure me that the vehicle was on their lot. I told him Cherokee SRT, I found the exact one at Carl Burger. I emailed them and Gibson called me to assure me that the vehicle was on their lot. I told him that I could come down on Thursday July 11th to have a look at it. He told me that he was off that day but referred me to Sonny who was the "SRT Cerfified" salesman that would take great care of me. I made the appointment because I was driving 2.5 hours away to meet with them. Upon my arrival for my appointment, I waited 10 minutes before anyone greeted me. Sonny was the first person to meet me and he said that he would be right with me. I found the vehicle on the lot and went out for a look. Once Sonny arrived, we chatted a bit about the vehicle and then went for a test drive. During the test drive, Sonny was reluctant to give too much information on the vehicle without being asked a question. Once the test drive was over, we came back to the showroom and began to talk numbers. He was very up front with me and asked me if I noticed that there was a $15,000.00 markup on the car. I was in complete shock. None of this was told to me over the phone. I would have never driven 2.5 hours if I had known this. Up until now, everything seemed okay. I asked Sonny if this was standard and he said that the other dealers do the same. While sitting there, I texted my partner to find out if this information was correct. I also emailed several other dealers in the area and ALL came back with the answer of NO WE DO NOT MARK UP THIS VEHICLE!. I told Sonny that I would not pay 1 cent over MSRP and that the deal was off. He excused himself and returned to say that he would forget the 15K and asked if I would be okay with paying 3K. His math was off and AGAIN I told him that I would not pay this. We finally got the 15K removed from the price and now it was time to get the trade in value for my Ford Explorer. From Carl Burger's website, I had printed an advertisement stating that they would pay up to 125% of KBB for your trade in. Sonny then tried to insult my intelligence by telling me that these prices were what he would pay for the vehicle if he was buying it as a used car. REALLY! then why would you have it on your website. He stated that KBB just put that on there and they don't really use this. After haggling with the trade in, I was ready to purchase the Jeep. At this point, I should have left the dealer but I really liked the Jeep and wanted that exact one. Once we agreed on a price, Sonny told me that he was just waiting for Bennett to do the paperwork. Sonny said that he would take the vehicle and get it cleaned up and filled with gas. Once I was done with Bennett, who by the way was very nice, it was time to head out. Sonny met me in front of the dealership with the vehicle and started to show me a little bit about the screen which has all of the functions of the car. He synched my phone and then asked if I had any other questions. It would seem to me that an "expert" with the SRT should give you a complete overview of the Jeep after you have just paid 70K. All he asked was if I had any other questions. At this point I was totally upset and ready to leave. We shook hands and off I went. I stopped by the service department to purchase slush mats for the Jeep. After asking one of your female service writers where the parts department was, she told me that I could only park where I was for a few minutes and for me not to be very long. Totally unfriendly. Upon leaving the dealership, I noticed that the outside of the Jeep was still dirty and that the car was only half full of gas. Instead of having to deal with any of this grief, I just headed home. Although I love my vehicle, I would NEVER< NEVER recommend this dealer to anyone. They are shady and not trustworthy More

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My experience with Sonny was nothing but 5 Stars all around. His ability to work around my insanely busy scheduled to work through the numbers with me was truly a blessing. The fact that he maneuvered around. His ability to work around my insanely busy scheduled to work through the numbers with me was truly a blessing. The fact that he maneuvered his scheduled to cater to mine was something I would have never expected from a car sales person. I have purchased at least a dozen used and new cars in my lifetime, I am really good and keeping them away when I am "just looking," but with Sonny and his team of professionals, that was never an issue with me. I never felt pressured to buy or once felt uneasy about the whole buying experience. He even discreetly backed away a bit when I was rationalizing the purchase to myself with my boyfriend. He probably did not even know that I noticed. That kind of thing is extremely classy and made me feel like I was at home with my decision. After I decided to buy, I got a Hi-Five and congratulations and we were in and out pretty fast. Wes handled the financing aspect of my purchase, and I must admit, his Kool-Aid smile made all the difference. Wes was helpful, yet not pushy, and very informative. I left him knowing everything I needed to know about my car loan and trade-in payoffs etc.. The entire process was so easy I honestly can say it was truly the best car buying experience I have ever had. And I am matching this purchase with a Lexus GX470 purchase back in 2005. Back then I thought the red carpet was rolled out, but Sonny and Wes take the cake. I highly recommend everyone in the market for ANY car that is available to purchase at Carl Burger Dodge/Jeep/Chrysler in La Mesa, to ask for Sonny (and I kind of have a feeling Wes will follow suit with the financing). Thank you Sonny for everything you did. I could not be happier with Olivia.... yes, I name all of my cars. She's already getting looks on the road! More

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Sonny was able to find a vehicle in our price range and made us feel very comfortable with the process. The staff was great with us and was very friendly. The time spent at dealer was fast and done very qu made us feel very comfortable with the process. The staff was great with us and was very friendly. The time spent at dealer was fast and done very quick. I highly recommend anyone to visit Carl Burger Dodge. More

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This review is specifically for Sonny Kareem. He's the VIP consultant/manager I believe. He helped me through the purchase of a new 2013 dodge challenger SRT8 Core model. For which I was trading in my the VIP consultant/manager I believe. He helped me through the purchase of a new 2013 dodge challenger SRT8 Core model. For which I was trading in my challenger r/t for. Although the debate on pricing for both vehicles wasn't done with him is always kind of a pain, Sonny actually was a chill and easy guy to talk to about all there fleet. He knew his stuff and was really quick to take me on a test drive with one of there top models and went out of his way to find me exactly what I was looking for. Even at other dealerships. I told him I was interested in a challenger srt8 but the only ones they had where manual transmission. I even said its been awhile since I've driven one and wasn't really that great at it. He drove me to a low traffic area and tossed me the keys and said have fun. I was surprised how chill he was and real mellow after what I said about driving stick. Anyways had a good experience with sonny and the finance company and overall I'm very happy with my purchase. I've bought a lot of cars in my 25 years of age (8) and sonny was the easiest guy to work with. Not like those pushy know it all D bags types you get 95% of the time. I'd recommended him specifically for your next car purchase. PS; I'm only recommending SALES for this dealership. Not warranty or service. More

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I came to the dealership to explore options available for trading in my 2007 Chevrolet Colorado (also purchased from your dealership). Sonny Kareem was extremely professional, knowledgeable, friendly, and h trading in my 2007 Chevrolet Colorado (also purchased from your dealership). Sonny Kareem was extremely professional, knowledgeable, friendly, and helpful from the very start. He was able to provide specific information about each vehicle I inquired about and was understanding of my financial situation. He went above and beyond to ensure that I was able to make a purchase. I sincerely appreciated his efforts and hard work. After receiving superior service from Sonny, I worked with Chris Selfani to finalize my purchase. Chris had also finalized the purchase of my Colorado in 2009. It is the above and beyond service provided by both Chris and Sonny that will ensure that I return to Carl Burger Dodge for any future vehicle needs I may have. I will definitly refer anyone I know to your dealership based on my experience with Sonny and Chris. More

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My wife and I definitely recommend Carl Burger Dodge Chrysler jeep. Sonny made sure my wife and I were very happy, he went the extra step when it came to helping us find the perfect car that fit our bud Chrysler jeep. Sonny made sure my wife and I were very happy, he went the extra step when it came to helping us find the perfect car that fit our budget and our style. More

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