Sophia Blouch
Sophia Blouch at Groove Subaru
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Sophia Blouch | Page 5

Service Advisor

Groove Subaru

5300 S Broadway
Englewood, CO 80113

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Sophia Blouch

October 01, 2023

Dealership Rating
Employee Rating

I have used Groove for the past 7 years and they have always done outstanding work with exceptional customer service. I highly recommend them for all your Subaru needs! More

by Jennanney82
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2023

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The work is good, quick and friendly but the last two times they unplugged my dash camera. I didn’t realize it until I almost got into an accident and went to look at the footage. Not sure why they would More

by allsweetie1
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Haley Blouch, Tiannah Baca

September 21, 2023

Dealership Rating
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Everyone is very friendly, but appointments literally don’t matter. I drop my car off first thing every time and it always takes at least 5 or six hours to get back for something as simple as an oil chan More

by Hummel87j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 22, 2023

Groove Subaru responded

Thank you for your feedback! We appreciate you taking the time to let us know how we did. I am sorry that we did not meet your expectations. Please reach out to our service manager Haley at hblouch@grooveauto.com or Brian at bolson@grooveauto.com as we would like to chat about your visit.

September 20, 2023

Dealership Rating
Employee Rating

Absolute best customer service I have ever had! I highly recommend Subaru Groove for all of your car maintenance! More

by lambie1986
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett Tossie, Haley Blouch

September 19, 2023

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Haley, the customer service manager, was fantastic. Cared for our needs immediately, make sure all of our concerns were cared for. And make sure we didn’t even have to wait. She made Groove shine! More

by PD
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Recommend Dealer
Yes

September 18, 2023

Dealership Rating
Employee Rating

Awesome, honest service. Helped me understand and resolve power window reset. Also installed clips on some molding at much lower cost than replacing the part. Trust them. More

by markginger1970
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Recommend Dealer
Yes

Other Employees Tagged: Ron Baca

September 17, 2023

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Always good communication when we have our car in for service. They are proactive and it is always smooth More

by andrea.v.peters
Service Price Transparency
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Recommend Dealer
Yes

September 16, 2023

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Excellent technicians and manager. They were very nice and polite to me! Thank you so much! More

by allie.ahern
Service Price Transparency
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Recommend Dealer
Yes

September 16, 2023

Dealership Rating
Employee Rating

Pleasant staff. Efficient process. Easy scheduling. Patient and responsive. Full report at check out. Good follow through. More

by sehrtnlee
Service Price Transparency
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Recommend Dealer
Yes

August 16, 2023

Dealership Rating
Employee Rating

Great service. Always on time. Answers all questions. And shows you were the problems are located. More

by barga5
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Recommend Dealer
Yes

Other Employees Tagged: Brett Tossie

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