Spencer Cassidy
Spencer Cassidy at INFINITI of Kansas City

Spencer Cassidy | Page 2

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

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54 Reviews

Dealership Experience

10 yrs, 4 mos

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rated

54 Reviews

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54 Reviews of Spencer Cassidy

March 22, 2023

Dealership Rating
Employee Rating

Extremely nice staff that is knowledgeable about their product and don’t apply pressure to make the sale! More

by Rotorrench
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Poula Fayek, Ramez Zaky , Todd Beal

Mar 28, 2023

INFINITI of Kansas City responded

Thanks for taking time to leave us a review of your experience to our dealership. We really appreciate it and appreciate your business.

February 06, 2023

Dealership Rating
Employee Rating

Infiniti has always provided great service on my Infiniti M35x. Spencer is always top notch in support and vehicle knowledge! Excellent! More

by johnwwilkes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2023

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review of your experience with our dealership. We really appreciate it and appreciate your business.

February 05, 2023

Dealership Rating
Employee Rating

The team at Infinity/Nissan of Kansas City was fantastic to work with. As a first time car buyer from a dealership, the service was second to none. All the individuals I worked with were friendly and happy More

by anwestrope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Evenrud , John Cuezze, Danny Campbell, Les Anich

Feb 07, 2023

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of your experience with Danny and our dealership. We really appreciate it and appreciate your business.

January 21, 2023

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Employee Rating

Everyone was friendly and knowledgeable about all aspects of every car we looked at. Great experience!! More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

INFINITI of Kansas City responded

Carrie. Thank you for taking the time to leave us a review of your experience at our dealership. We really appreciate it and appreciate your business.

December 23, 2022

Dealership Rating
Employee Rating

Infiniti of KC has always done a great job servicing my cars! I have two Infiniti’s because Dave Grooms is the best service advisor I have ever known!! More

by Kris Drake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Dec 27, 2022

INFINITI of Kansas City responded

Kris. Thank you for taking time to leave us a review of our service department and specifically Dave Grooms. We really appreciate it.

November 29, 2022

Dealership Rating
Employee Rating

I always get great service here- the work is done right the first time, in a timely fashion, at a fair price. The service representatives are honest and trustworthy- real advocates for me. I appreciate k More

by Sara L
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Dec 01, 2022

INFINITI of Kansas City responded

Sara. Thank you for taking time to leave us a review of our service department. We are happy that you had a great experience and appreciate your business.

November 16, 2022

Dealership Rating
Employee Rating

JUST A PLEASANT EXPERIENCE. AWESOME PEOPLE AND SERVICE. THE LOANER VEHICLES ARE TOP SHELF, AND THE WAITING AREA IS COMFY, OR BUISNESS, YOU CHOOSE. More

by jlawrencecashen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Nov 21, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our dealership and service department. We really appreciate it.

November 12, 2022

Dealership Rating
Employee Rating

Trust and value their opinion when I have questions about my suv. The break room is comfortable while vehicle is being serviced. More

by king7457nurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

INFINITI of Kansas City responded

Thank you for taking time to let us know about your experience with Spence and our service department. We are thrilled that you had a great experience. Thank you for your business.

September 23, 2022

Dealership Rating
Employee Rating

PROFESSIONAL AND COURTEOUS. YOU CAN NOT GO WRONG TAKING YOUR PROBLEM TO THE PROS AT INFINITI. More

by jlawrencecashen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Sep 28, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our service department. We appreciate it and appreciate your business.

August 11, 2022

Dealership Rating
Employee Rating

Always able to get me in when needed. Treated with respect and put on a pedestal. They definitely treat you like you are important. More

by TKATH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw

Aug 12, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of Spence, Brenden, and our service department. We appreciate it and appreciate your business.

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