Spencer Cassidy
Spencer Cassidy at INFINITI of Kansas City

Spencer Cassidy | Page 3

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

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54 Reviews

Dealership Experience

10 yrs, 4 mos

not yet
rated

54 Reviews

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54 Reviews of Spencer Cassidy

August 01, 2022

Dealership Rating
Employee Rating

This is my second car to purchase from Elevated Infiniti of Kansas City. They did no have the Q60 that I wanted, but I found the car online that I wanted at a dealership in Grand Rapids Michigan. They secu More

by MyQ60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Evenrud , John Cuezze, Rich Duvall

Aug 01, 2022

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of our dealership. We really appreciate it and appreciate your business. Enjoy your new Q60.

July 16, 2022

Dealership Rating
Employee Rating

Great service as usual. Things are always done right and everyone is polite and professional. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

INFINITI of Kansas City responded

Jim. Thank you for taking time to leave us a review of our service department. We really appreciate it.

June 06, 2022

Dealership Rating
Employee Rating

This is a great place to do business with. They have a very professional atmosphere and an incredible waiting area. More

by marksala2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Jun 06, 2022

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of our dealership and service department. We really appreciate it and appreciate your business.

May 23, 2022

Dealership Rating
Employee Rating

I have been a loyal customer for the past seven years. By far, the best dealer and service center I have ever experienced. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms , Mike Russell

May 25, 2022

INFINITI of Kansas City responded

Amanda. Thank you for being a loyal customer and taking the time to leave us a review of your most recent experience at our dealership with or service department. We appreciate your business.

April 25, 2022

Dealership Rating
Employee Rating

Quick , Phenomenal , Kind , Courteous , Knowledgeable , concern , Pleasant , nice , good , accurate , Grateful , smart , loyal , helpful and Friendly More

by Anthony Barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Apr 26, 2022

INFINITI of Kansas City responded

Anthony. Thank you for taking time to leave us a 5-star review. We really appreciate it and appreciate your business.

April 05, 2022

Dealership Rating
Employee Rating

The level of professionalism, Expertise friendly engagement is second to none. The service done to precision, Mike,Derrick, the porters, the service team and management just amazing. You leave with More

by bernard24b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

INFINITI of Kansas City responded

Bernard. Thank you for taking time to leave us such a wonderful review. We really appreciate it and nothing makes us happier than hearing from our customers that they had a great experience. We look forward to working with you for years to come.

Apr 06, 2022

bernard24b responded

Everyone wants to be appreciated, so if you appreciate someone, don't keep it a secret. You’re worthy. Thank you

February 17, 2022

Dealership Rating
Employee Rating

They seem to do a good job installing the part needed and kept me informed. More

by Davesullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2022

INFINITI of Kansas City responded

Dave. Thank you for taking time to leave us a review of our dealership and our service department. Thank you for your business.

January 19, 2022

Dealership Rating
Employee Rating

Outstanding Service, great attention to quality, always most wonderful service, best around!! The wait lobby is stellar in every, and the entire experience is always excellent!! More

by prespsychpres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Webb, Brenden Shaw, Robert Evenrud, John Bock , John Cuezze, Mark Redmond, Marty is always superb!!

Jan 20, 2022

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review our your recent service experience. We really appreciate it and appreciate your business!

December 16, 2021

Dealership Rating
Employee Rating

Amazing customer service and work completed fixed all issues. The waiting room is perfect for those that need to work while you wait. More

by ricky.bulmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our dealership and our service department. We appreciate it and appreciate your business.

November 05, 2021

Dealership Rating
Employee Rating

Infinity has top notch service professionals who listen without judgement, explain the whole process and keep the customer happy and informed. Highly recommend! More

by tanyachildress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our service department. We really appreciate it and appreciate your business.

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