Spencer Cassidy
Spencer Cassidy at INFINITI of Kansas City

Spencer Cassidy | Page 4

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

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54 Reviews

Dealership Experience

10 yrs, 4 mos

not yet
rated

54 Reviews

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54 Reviews of Spencer Cassidy

October 24, 2021

Dealership Rating
Employee Rating

Everybody has always treated me well. Spence is awesome. I would return for any service. More

by jeancullom
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Oct 26, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of Spence and our Service department. We appreciate it and appreciate your business.

October 15, 2021

Dealership Rating
Employee Rating

Top notch service giving you peace of mind of the work they do and that it will be done right. More

by jyhwk08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review. We really appreciate it.

September 01, 2021

Dealership Rating
Employee Rating

Always consistent, courteous and knowledgeable. The staff always makes themselves available to work with your schedule and keep you up on what is going on with your vehicle More

by Gregp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Sep 01, 2021

INFINITI of Kansas City responded

Greg. Thank you for taking the time to leave us a review and let us know how are service department did. We appreciate your business.

Sep 04, 2021

INFINITI of Kansas City responded

Greg. . Thank you for taking time to leave us a review and let us know about your experience with our service department. We appreciate it and appreciate your business.

August 12, 2021

Dealership Rating
Employee Rating

This dealer and their service department are top notch. I own 2 Infiniti vehicles and always take them here for service. They are fast, reasonably priced and never push unnecessary services to inflate the bi More

by M37andQX56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms , Mike Russell

Aug 17, 2021

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of your recent service visit. We really appreciate it and appreciate your business.

March 05, 2021

Dealership Rating
Employee Rating

Great experience purchasing a new vehicle from Elevated Nissan. Loved the no pressure sales tactics from our sales person, Reggie Blackman. From the moment we pulled into the lot until we drove off with a More

by Tringram520
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Blackman, John Cuezze

Mar 06, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We are happy that you had a great experience. Thank you for your business.

February 15, 2021

Dealership Rating
Employee Rating

This service team is the best. Their service and work on my Infiniti vehicle was so great that I started bringing other luxury brands here as well. They always do a great job and have always provided honest More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Feb 16, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We really appreciate it and are pleased that you had a great service experience. Thank you for your business.

February 10, 2021

Dealership Rating
Employee Rating

I dont want to write 25 words, I just want to submit the numeric ratings in the rest of the survey that was sent to me. More

by Kevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Feb 16, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We appreciate it.

December 24, 2020

Dealership Rating
Employee Rating

The service team is exceptional. I bought another Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused. More

by Cherron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Dave Grooms

Jan 11, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a review Cherron. We appreciate your business.

December 05, 2020

Dealership Rating
Employee Rating

Very pleased with the service and communication as this was my first real experience with Infinity KC. The price was very reasonable as well imo. More

by Jhoskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We appreciate your business.

July 14, 2020

Dealership Rating
Employee Rating

Service Dept is best I've ever experienced Spence always goes above and beyond to ensure the work is completed timely and efficiently. They take the pain out of car repair & maintenance. High More

by TalkTaMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2020

INFINITI of Kansas City responded

We appreciate your taking time to let us know about your visit. We appreciate your business.

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