"Knowledgeable; Reliable; Helpful "
If you are in the market for a BMW or just want to "window shop" - Knauz in Lake Bluff is the place to go. Even if you are not looking to buy a car it's a great place to tempt yourself - and maybe you will just end up driving out with an unexpected dream car - we did! Our salesman Bob Geisheker was very helpful from the start and made the entire car buying experience easy and enjoyable. They even have a BMW Genius staff to insure you get the most out of your test drive/car buying experience - Thank you Spencer!!!
"Amazing sales experience, thank you so much"
Fast, friendly, at a fair price. Quality of service provided was exceptional. Will be the first place I look for another vehicle. Go get a great experience and save the hassle of driving from dealer to dealer.
Other Employees Tagged:
"Classy and Knowledgeable Dealership"
- truth spoken
Howard K. was knowledgeable and never applied any sales pressure. The entire process was smooth and organized. Howard treated us like old friends. We would like to express our pleasure in regards to the service quality that we received from Knauz BMW.We will recommend knauz based upon the satisfaction that we received. WE also extend out thanks to Spencer for taking the time, to explain the car operational features.
Sam, Luke and Spence truly are geniuses plus being personable, informative and as helpful as anyone could possibly expect and more! Sam spent extensive time instructing us on all the amazing features of our 428i. Luke encouraged us to update the ceiling liner which streamlined the car even more. Spense was an over the top enthusiastic advocate of picking up the vehicle in Spartanburg which was an experience we will always savor. The entire Knauz experience was excellent. Thanks, Geniuses!!!!
Other Employees Tagged:
"A Great Experience"
I am a new BMW owner. I have purchased several new vehicles from various dealers in the past, and this was by far my best experience. Judy Powell, my sales representative, made the car buying experience easy and pleasurable. She was great! Judy is very knowledgeable, personable, efficient and helpful. She found the best car deal for me that met my requirements and fell within my range. Judy provided me with all the necessary information and contacts to get me rolling. Her follow-up and willingness to assist me in any way was reassuring. I feel like I can contact her with any questions or assistance in the future and know that I will get prompt attention and service. If you are purchasing a BMW at Knauz, ask for Judy!
"Knauz BMW Purchase"
We had a very positive experience at Knauz when purchasing our new car! We especially want to mention Judy Powel. Judy was fabulous! She took time to help us find the right car for our family. She was patient throughout our decision process. Judy was also extremely informative about BMW and everything it has to offer. We are incredibly happy with our purchase and we couldn't have made a better choice. We also want to mention Spencer who helped us navigate our new BMW. Spencer was truly a BMW genius and we are very appreciative of his service! Thanks Judy and Spencer for all of your help!
Other Employees Tagged:
"Great Car-Buying Experience!"
The professionals at Knauz made the experience a real pleasure... Each interaction was efficient and thorough, with no time wasted - yet, we never felt rushed and every question was answered completely. Kudos to Howard, Spencer and Scott for providing a great customer experience.
"Professional service by all staff members"
The personnel are very professional and helpful with questions regarding the vehicles.
My experience was pleasant and without pressure.
Driving the 535xi is a pleasure.
"Another Repeat Experience " We are so luck to have Knauz."
- Lake Bluffer
I just drove home a new X5 5.0 yesterday. The experience from the entire team ( sales,genius crew,parts department for those cool accessories, financing ,detail dept.) starting in the showroom,ordering,client communication, listening and consultative advise, delivery and most importantly the long term relationship that continues after your drive out the door. Thanks Bob Geisheker, the entire Genius Team, Steve Kwasman,Glen Ogle, Dave Thomas and Bob Graziano.
"A First Class Operation that wants to earn your business"
I picked up my BMW 228 convertible March 26th, finishing off an incredible buying experience with Rolly and Knauz BMW. From my first contact through the Costco Auto Buying program through delivery I received prompt and courteous service. Rolly is a true "class act". I even brag to my friends about how well I was treated. And, Spencer was a patient and knowledgeable tutor - he got me off to a great start in learning all the techno stuff. Go to Knauz, ask for Rolly. You won't be disappointed.