"Classy and Knowledgeable Dealership"
- truth spoken
Howard K. was knowledgeable and never applied any sales pressure. The entire process was smooth and organized. Howard treated us like old friends. We would like to express our pleasure in regards to the service quality that we received from Knauz BMW.We will recommend knauz based upon the satisfaction that we received. WE also extend out thanks to Spencer for taking the time, to explain the car operational features.
Sam, Luke and Spence truly are geniuses plus being personable, informative and as helpful as anyone could possibly expect and more! Sam spent extensive time instructing us on all the amazing features of our 428i. Luke encouraged us to update the ceiling liner which streamlined the car even more. Spense was an over the top enthusiastic advocate of picking up the vehicle in Spartanburg which was an experience we will always savor. The entire Knauz experience was excellent. Thanks, Geniuses!!!!
Other Employees Tagged:
"A Great Experience"
I am a new BMW owner. I have purchased several new vehicles from various dealers in the past, and this was by far my best experience. Judy Powell, my sales representative, made the car buying experience easy and pleasurable. She was great! Judy is very knowledgeable, personable, efficient and helpful. She found the best car deal for me that met my requirements and fell within my range. Judy provided me with all the necessary information and contacts to get me rolling. Her follow-up and willingness to assist me in any way was reassuring. I feel like I can contact her with any questions or assistance in the future and know that I will get prompt attention and service. If you are purchasing a BMW at Knauz, ask for Judy!
"Knauz BMW Purchase"
We had a very positive experience at Knauz when purchasing our new car! We especially want to mention Judy Powel. Judy was fabulous! She took time to help us find the right car for our family. She was patient throughout our decision process. Judy was also extremely informative about BMW and everything it has to offer. We are incredibly happy with our purchase and we couldn't have made a better choice. We also want to mention Spencer who helped us navigate our new BMW. Spencer was truly a BMW genius and we are very appreciative of his service! Thanks Judy and Spencer for all of your help!
Other Employees Tagged:
"Great Car-Buying Experience!"
The professionals at Knauz made the experience a real pleasure... Each interaction was efficient and thorough, with no time wasted - yet, we never felt rushed and every question was answered completely. Kudos to Howard, Spencer and Scott for providing a great customer experience.
"Professional service by all staff members"
The personnel are very professional and helpful with questions regarding the vehicles.
My experience was pleasant and without pressure.
Driving the 535xi is a pleasure.
"Another Repeat Experience " We are so luck to have Knauz."
- Lake Bluffer
I just drove home a new X5 5.0 yesterday. The experience from the entire team ( sales,genius crew,parts department for those cool accessories, financing ,detail dept.) starting in the showroom,ordering,client communication, listening and consultative advise, delivery and most importantly the long term relationship that continues after your drive out the door. Thanks Bob Geisheker, the entire Genius Team, Steve Kwasman,Glen Ogle, Dave Thomas and Bob Graziano.
"A First Class Operation that wants to earn your business"
I picked up my BMW 228 convertible March 26th, finishing off an incredible buying experience with Rolly and Knauz BMW. From my first contact through the Costco Auto Buying program through delivery I received prompt and courteous service. Rolly is a true "class act". I even brag to my friends about how well I was treated. And, Spencer was a patient and knowledgeable tutor - he got me off to a great start in learning all the techno stuff. Go to Knauz, ask for Rolly. You won't be disappointed.
"Great experience with excellent service"
Initially i had experienced very slow responses to my internet requests on a specific model that interested. Once I had hookup with Sales person Judy Powell, and scheduled a visit then changed things quickly. Judy is very knowledgeable about the car that I was interested and very well aware of the history of the car. We had a frank discussion on the car and it went well at the dealership. Later she worked with me over the phone and iron out a deal. When I returned to purchase my BMW, everything was as promised. I was amazed the way they presented the car to me and the car was in a great shape and it exceeded my expectations.The buying process was very easy and painless. Spenser spent as much time as I needed to understand the new features on my car and he is very knowledgeable about the BMW cars and features and easy to talk to. I had a great experience with this dealership even though it was too far from where I live, I am very happy that I purchased from Knauz. I'll recommend Knauz for a great buying experience. Judy, keep the good work going!
Other Employees Tagged:
"Everything as promised."
Initially I was disappointed because I was told via internet sales folks to talk to a certain person and that person had no idea I was coming to see a car. I was turned over to Bob Geisheker to continue. Things turned for the better. Bob showed me want I wanted to see. He is low pressure and very knowledgeable. Bob worked with me over the phone and email to iron out a deal. When I returned to purchase my new BMW, everything was as promised. I had some time limitations for that day and the buying process was very quick and painless. I like the BMW Genius concept. Spenser spent as much time as I needed to understand the new features on my car. He was very good at answering all my questions. Very easy to talk to.
This is my first car purchase in the past 10 years and it was refreshingly enjoyable.
I'll be going to Knauz first when I have to replace any of my other cars.