Stacey Thornton | Page 36

It was very Clean huge selection only bad experience was with my sales person I felt offended by some of his actions maybe he needs to take a Ethics class if not for Mr Thornton I would have went to Elco th with my sales person I felt offended by some of his actions maybe he needs to take a Ethics class if not for Mr Thornton I would have went to Elco thanks Mr Thornton 👍🏿 I would recommend as a matter of fact I'll be bringing my Daughter to get a vehicle a New sales person More

by bludvls848 Verified Customer Verified Customer

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Unhappy, did not get all items promised at time of sale. Was promised vehicle would get a full service and all scratches buffed out. Vehicle was dirty when I picked up muddy boot prints. Only a few items we Was promised vehicle would get a full service and all scratches buffed out. Vehicle was dirty when I picked up muddy boot prints. Only a few items were done that we on We Own order. More

by Kate Verified Customer Verified Customer

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Everyone was professional. Outstanding service. Second time I purchased a vehicle from Jim Butler. Will be a repeat customer. Outstanding service. Second time I purchased a vehicle from Jim Butler. Will be a repeat customer. More

by mrobben2184 Verified Customer Verified Customer

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Very courteous and helpful. Relaxed atmosphere, making it pleasant to be there. No stress at all. I think a follow up call from service might be a good touch. Relaxed atmosphere, making it pleasant to be there. No stress at all. I think a follow up call from service might be a good touch. More

by mlopiccolo1957 Verified Customer Verified Customer

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Stacey and Chad were a pleasure to work with. I will be returning for my next vehicle purchase! I will be returning for my next vehicle purchase! More

by kaleb6 Verified Customer Verified Customer

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This is our second car purchase at this dealership. I appreciate Robert for remembering to give me a referral since I forgot to ask. I think their financing program is one of the best for those that do I appreciate Robert for remembering to give me a referral since I forgot to ask. I think their financing program is one of the best for those that don't have the best credit and need a reliable car. They have made great suggestions for cars as well within our restraints. Couldn't be happier about the small SUV and car we own now. As for trade in we wanted more but understand our Ford was a lemon. More

by stacimjohns Verified Customer Verified Customer

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everything was fine except for the fact that it seemed to take a long time to go through the process. This did include financing. take a long time to go through the process. This did include financing. More

by dc19mo Verified Customer Verified Customer

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They made it quick and easy to purchase a new car at a very good price very good price More

by cdye1596 Verified Customer Verified Customer

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They were very professional and respected my time and needs. I would definitely go back for my next Chevrolet needs. I would definitely go back for my next Chevrolet More

by jnardoni12 Verified Customer Verified Customer

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Purchasing the vehicle was an easy & exceptional experience with Caleb; I'll absolutely purchase another vehicle from him and will definitely recommend to others. As for the financing & extende experience with Caleb; I'll absolutely purchase another vehicle from him and will definitely recommend to others. As for the financing & extended warranty process, it was painful, lengthy & very antiquated on the paperwork side of it... I'd recommend being transparent and don't assume your customer sitting on the other side is ignorant and doesn't understand how the financing side of the business works. As well, it was amazing how the persona of the conversation changed once he figured out that we both knew how the system works and weren't gullible to the sales tactics regarding the "a la carte" extended warranty that was offered. When I ask questions, give me a straight answer and don't try to manipulate around it... not everyone wants to hear the sales tactic BS. More

by cmpkw Verified Customer Verified Customer

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