Stephanie Frazier | Page 4

Drove from out of state, had a great experience I drove from out of state after finding the car I wanted online at this dealership. A+ service start to finish. Stephanie was easy to work wit I drove from out of state after finding the car I wanted online at this dealership. A+ service start to finish. Stephanie was easy to work with, responded quickly to my emails, and made me feel very comfortable with the purchase process. ZERO complaints! More

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Easy, efficient and fun While a new car is fun and exciting, buying one in the past has not been. I had a not-great experience with another dealership while looking at a Sub While a new car is fun and exciting, buying one in the past has not been. I had a not-great experience with another dealership while looking at a Subaru, but that experience did allow me to learn exactly what it was I wanted in my next car. So when I began working with Stephanie Frazier, Internet Sales, on purchasing the right car with the right features for me, I wasn't expecting a lot. Well, it couldn't have been easier! From emails discussing my needs, price range and preferences, Stephanie was able to find the right car for me, guide me through the reserve process, discuss pricing, payment methods and details before I ever stepped foot in the dealership. By the time my car was delivered to the dealership, we had a basic agreement and it took no time at all in the dealership to walk through the car details with her and then the finance details with Steve. I was in and out within a couple of hours (longest part was waiting for my trade-in to be evaluated on that busy day!). It was a pleasure working with Stephanie and Steve. I highly recommend a Subaru Crosstrek (love it!) and Subaru of Kennesaw. More

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Check Engine Light On just 30 minutes after my purchase I purchased 2009 Hyundai Sonata today which we checked and all looked good. After my purchase when I was driving back home from the dealership store o I purchased 2009 Hyundai Sonata today which we checked and all looked good. After my purchase when I was driving back home from the dealership store on the way the check engine light came on. My home was just 13 miles away, I am very disappointed by this as I did not even drove more than 13 miles. In just 30 minutes out of the store, there is a problem with my car so I can't imagine what other problems I might get in the future. I trusted these guys as they had good reviews but you should be cautious. I am hoping that they help me with this as I should not face any problems at least for a week. I did not get any warranty on this but still if the problem occurred on the very first day so at least they should help me with that as this is not from their side. More

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Amazing experience! Stephanie Frazier is the best and the dealer experience is phenomenal. I had plenty of time to research the vehicle and Subaru of Kennesaw gave the be Stephanie Frazier is the best and the dealer experience is phenomenal. I had plenty of time to research the vehicle and Subaru of Kennesaw gave the best price in the state. I live over 2 hours away and communicated through email during the entire process. Once the price was finalized, I went down to take delivery of the vehicle, which was smooth and effortless. I saved so much money and it was well worth the effort to drive over 2 hours to take delivery. Customer service is excellent. Five stars and highly recommended. More

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Dealing With An Internet Sales Manager Poor Feedback regarding attempting to get clear pricing tiers for the 2019 Subaru Ascent. Failure to properly provide PDF's containing prices for the Poor Feedback regarding attempting to get clear pricing tiers for the 2019 Subaru Ascent. Failure to properly provide PDF's containing prices for the various costs of different models of the Ascent. I wanted this information by email for cost analysis. More

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Wonderful experience; Responsive; well pruced This is my first experience with this dealership and I am very pleased. Stephanie was very responsive to all my inquiries;the car was ready for pick u This is my first experience with this dealership and I am very pleased. Stephanie was very responsive to all my inquiries;the car was ready for pick up at the agreed-upon time; and the price was quite competitive. Steve was very responsive to all my inquiries concerning financing, warranties, and similar matters. He was very efficient and knowledgeable. I would certainly recommend this dealership to others. More

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FORSETER I had trouble with my forested and the dealership went above and beyond what was necessary to help me. That is the only reason I stayed with the brand I had trouble with my forested and the dealership went above and beyond what was necessary to help me. That is the only reason I stayed with the brand. I need a reliable vechile and I hope I got one this time. More

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Just Like Family This is my second Subaru from Subaru of Kennesaw. It is like having a car dealer in the family. They know me, my wife and always treat us like we are This is my second Subaru from Subaru of Kennesaw. It is like having a car dealer in the family. They know me, my wife and always treat us like we are part of the family. For some of us they treat us better than our own families treated us. More

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VERY PLEASANT TO WORK WITH MY NEEDS I WAS LOOKING FOR A GOOD USED CAR TO FIT MY NEEDS. RICHARD KING ,JOHNNIE POOLE, AND LOU, ALL THREE HELPED ME GET THE CAR. I WAS LOOKING FOR A GOOD USED CAR TO FIT MY NEEDS. RICHARD KING ,JOHNNIE POOLE, AND LOU, ALL THREE HELPED ME GET THE CAR. More

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Traded my first for my second Subaru I love the personal and one on one attention I receive. Stephanie sold me my first Subaru, a 2015 Impreza and worked out a great deal for the new 201 I love the personal and one on one attention I receive. Stephanie sold me my first Subaru, a 2015 Impreza and worked out a great deal for the new 2017 Crosstrek I have now. Lou gave me excellent financing again. Steve made room for me right away and the whole process took just a couple hours. I kinda wish I didn't have to wait 6 months or 6000 miles to go back. Oh yeah I don't, I am part of the family! More

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