Stephanie Frazier
Stephanie Frazier at Subaru of Kennesaw

Stephanie Frazier | Page 3

Internet Sales and Leasing Manager

Subaru of Kennesaw

905 Ernest Barrett Pkwy
Kennesaw, GA 30144

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5.0
85 Reviews
5.0

85 Reviews

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85 Reviews of Stephanie Frazier

July 27, 2021

Dealership Rating
Employee Rating

She doesn't have the attitude to answer my question in good faith. I think the most important thing for a sales person is honesty with customers. More

by Yuki
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 27, 2021

Yuki responded

After selling the car to me, a sales person Stephanie Frazier who sold the car to me wasn't honest with me. The most important thing for a sales person is to treat customers in good faith. Not only did she lie to me, she also showed suspicion of me. All sales person are kind until they sell a car to the buyer. However, I think that the most important thing as a sales is the attitude toward customers after selling. I even feel mercy on this person who tells lies and protects her position. If she calls me a liar, look at the video from the surveillance camera. Everybody should be able to see what she did to me.

April 30, 2021

Dealership Rating
Employee Rating

It was time for my new lease and as ALWAYS, Stephanie Frazier could not have been more helpful! She is so kind, considerate and knowledgeable answering my questions before I even ask. She takes my throu More

by RAINBOW1RD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 01, 2021

Subaru of Kennesaw responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2021

Dealership Rating
Employee Rating

Will definitely be returning to Subaru of Kennesaw in the future and recommending friends and family come here when they need a car. Stephanie was great, super patient with some issues I had and exceeded a More

by Connor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Subaru of Kennesaw responded

Hi Connor, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 27, 2020

Dealership Rating
Employee Rating

Stephanie walked me thru locating a really nice used Suburu Outback and getting my trade-in assessed. She made it so easy to make my decision and got me processed in hardly no time. It was truly a great More

by jkimball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Abad , Jeremy Sanders

Nov 06, 2020

Subaru of Kennesaw responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

July 27, 2020

Dealership Rating

Great experience I was very pleased through the whole process. Ralph located to car I was interested, he was very nice and has a great sense of humor. Everyone I had More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Kurland, Steve Abad , Johnny Poole Jr., Jason Quackenbush

Jul 29, 2020

Subaru of Kennesaw responded

Vicki, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2020

Dealership Rating
Employee Rating

This is our third new car purchase from Subaru of Kennesaw. They consistently have the lowest price, the easiest buying experience and the most professional staff. More

by John H.
Recommend Dealer
Yes

Other Employees Tagged: Steve Abad

January 22, 2020

Dealership Rating
Employee Rating

Great Experience Had no intention of purchasing a car when my husband and I went in for a test drive for a $50 gift card. Had our hearts set on a Toyota Highlander, b More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Abad

October 26, 2019

Dealership Rating
Employee Rating

Easy Peasy A very easy and no pressure experience for my new Subaru Ascent. Stephanie Frazier was efficient, helpful, and professional. Mike Deem likewise wa More

by Rogerbrumf
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Deem

Oct 29, 2019

Subaru of Kennesaw responded

Rogerbrumf, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 25, 2019

Dealership Rating
Employee Rating

Stephanie Frazier is the best! Just bought my third Subaru from Stephanie (Outback, Forester and Crosstrek). She is so easy to work with and never pressures you into buying somethin More

by irun100
Recommend Dealer
Yes

Other Employees Tagged: Louis Kaissieh, Bill Scarbrough

Jul 29, 2019

Subaru of Kennesaw responded

Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Kennesaw!

May 15, 2019

Dealership Rating
Employee Rating

Drove from out of state, had a great experience I drove from out of state after finding the car I wanted online at this dealership. A+ service start to finish. Stephanie was easy to work wit More

by nmartin47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2019

Subaru of Kennesaw responded

Congratulations on your new vehicle! We're happy to hear Stephanie was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru of Kennesaw

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