Stephanie Spangler | Page 7

Went great did a drop off the night before, Car was ready very quickly explained any questions I had very quickly explained any questions I had More

by CINDYSPADY41 Verified Customer Verified Customer

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Superb performance. I've been going to this Ford dealership since 2003. Never seen better. Stephanie excels. ?? I've been going to this Ford dealership since 2003. Never seen better. Stephanie excels. ?? More

by GPBROWN200 Verified Customer Verified Customer

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Stephanie consistently goes above and beyond to serve customers. For instance, during my vehicle’s oil change, the technician identified some urgent problems. She quickly informed me, provided a quote, a customers. For instance, during my vehicle’s oil change, the technician identified some urgent problems. She quickly informed me, provided a quote, and advised me on the best option to keep my vehicle running well. Her genuine care for customers stands out in everyday interactions, as we have experienced over the many years we have worked with her. More

by omargarcia5606 Verified Customer Verified Customer

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Stephanie always provides the best service and gives quick answers and feedback for my maintenance experience. Southern Ford is an excellent organization. quick answers and feedback for my maintenance experience. Southern Ford is an excellent organization. More

by MIKE.BYRD Verified Customer Verified Customer

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The only issue I had was the AI system you use to schedule appointments is horrible. It gives you a time and that it will be confirmed when Service contacts you but no one contacts you. The Service w schedule appointments is horrible. It gives you a time and that it will be confirmed when Service contacts you but no one contacts you. The Service writers don't like it either. More

by jon.phillips60 Verified Customer Verified Customer

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This dealership is professional and knowledgeable, always explaining services clearly and answering my questions. Stephanie is a true asset, she follows up to ensure I’m satisfied, welcomes my questions, and explaining services clearly and answering my questions. Stephanie is a true asset, she follows up to ensure I’m satisfied, welcomes my questions, and takes pride in her work. I’ve been a customer for years and remain very pleased with their service. More

by NMAUZONE Verified Customer Verified Customer

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On my last 2 visits for my F-150, service counter personnel argued amongst themselves about duties. My finance has been waiting three months in parts for her Edge. Southern is a significant downgrade personnel argued amongst themselves about duties. My finance has been waiting three months in parts for her Edge. Southern is a significant downgrade from Hall. More

by SAFEHIDE Verified Customer Verified Customer

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Stephanie is always the best. She makes every experience personal and helps bring out the human in tired sales people like me. I straight zone out after work and just get into err She makes every experience personal and helps bring out the human in tired sales people like me. I straight zone out after work and just get into errand mode. It's always nice feeling like my time and satisfaction is paramount to yall. More

by DHartley7846 Verified Customer Verified Customer

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I have been to Southern with 2 different vehicles this week. My service experience was truly excellent on both occasions. week. My service experience was truly excellent on both occasions. More

by Baldwinfamily5 Verified Customer Verified Customer

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This was my first service after purchasing a F-150 from Southern. The staff were friendly and prompt. The maintenance bay was full of vehicles, so I was expecting a longer wait. It wasn’t bad though, took Southern. The staff were friendly and prompt. The maintenance bay was full of vehicles, so I was expecting a longer wait. It wasn’t bad though, took about 2 hours for a 5k mile service. More

by ANDREWSHAW95 Verified Customer Verified Customer

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