Stephanie Thornton
Stephanie Thornton at Heritage Toyota Owings Mills

Stephanie Thornton

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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5.0
133 Reviews
5.0

133 Reviews

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133 Reviews of Stephanie Thornton

February 21, 2026

Dealership Rating
Employee Rating

This was a very good experience for us. We came back several times before buying, just doing our due diligence. April was amazing and an asset to this dealership. We highly recommend her! More

by Sylviaadh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Heritage Toyota Owings Mills responded

Sylviaadh, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 14, 2026

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Employee Rating

April was great! She was very kind sweet and considerate throughout the entire process. We look forward to working with her again! More

by Minoskab16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2026

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Everyone who assisted us in and outside sthe office were kind, respectful and professional. The transaction went smoothly. More

by Madzilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evander Tross, Grace Green

Feb 12, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2026

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Employee Rating

Couldnt have asked for a better experience with April. She did a wonderful job. Outstanding experience! More

by Crelliott91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2026

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Employee Rating

April and the wonderful staff and faculty was a great and easy car buying experience and would recommend anyone to purchase their vehicle here. More

by wetzel819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Feb 04, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 23, 2026

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Employee Rating

Everyone very friendly and accommodating to your needs. Fair with pricing. Overall great experience buying a new car More

by Jsblack407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 16, 2026

Dealership Rating
Employee Rating

We had an exceptional car buying experience with April Cromety. She was the consummate professional, extremely knowledgeable, and her customer service was top notch. This was an easy and pleasurable car b More

by Bpar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Jan 17, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2025

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Employee Rating

Grace Green was very accommodating and helped us from start to finish. She was very patient and deal with us professionally. Everything was well handled. Thanks for your help ❤️ More

by virgie lim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 17, 2025

Dealership Rating
Employee Rating

April was a good person to me. It took several hours to get me approves. She was patient and worked with me because my English is not very good. More

by humedmohamed91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2025

Heritage Toyota Owings Mills responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! General Manager, John Holliday, jholliday@mileone.com, 410.753.8917.

December 04, 2025

Dealership Rating
Employee Rating

The team at Heritage really took time to walk me through the process of purchasing a new vehicle. They did so with pressuring us, answering all our questions and concerns. They did their best to give us the More

by T. Okoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Singley, William Butler

Dec 05, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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