Stephanie Thornton
F&I Manager
Heritage Toyota Owings Mills
9801 Reisterstown Rd.
Owings Mills, MD 21117
133 Reviews
Write a Review133 Reviews of Stephanie Thornton
February 21, 2026
This was a very good experience for us. We came back several times before buying, just doing our due diligence. April was amazing and an asset to this dealership. We highly recommend her! We came back several times before buying, just doing our due diligence. April was amazing and an asset to this dealership. We highly recommend her! More
Other Employees Tagged: John Holliday, April Cromety Moore
February 14, 2026
April was great! She was very kind sweet and considerate throughout the entire process. We look forward to working with her again! She was very kind sweet and considerate throughout the entire process. We look forward to working with her again! More
Other Employees Tagged: Levi Lafferty, April Cromety Moore
February 09, 2026
Everyone who assisted us in and outside sthe office were kind, respectful and professional. The transaction went smoothly. kind, respectful and professional. The transaction went smoothly. More
Other Employees Tagged: Evander Tross, Grace Green
January 31, 2026
Couldnt have asked for a better experience with April. She did a wonderful job. Outstanding experience! She did a wonderful job. Outstanding experience! More
Other Employees Tagged: Will Singley, April Cromety Moore
January 31, 2026
April and the wonderful staff and faculty was a great and easy car buying experience and would recommend anyone to purchase their vehicle here. easy car buying experience and would recommend anyone to purchase their vehicle here. More
Other Employees Tagged: April Cromety Moore
January 23, 2026
Everyone very friendly and accommodating to your needs. Fair with pricing. Overall great experience buying a new car Fair with pricing. Overall great experience buying a new car More
Other Employees Tagged: Dmitry Chekhlatyy, Phaeng Taweepuntsant
January 16, 2026
We had an exceptional car buying experience with April Cromety. She was the consummate professional, extremely knowledgeable, and her customer service was top notch. This was an easy and pleasurable car b Cromety. She was the consummate professional, extremely knowledgeable, and her customer service was top notch. This was an easy and pleasurable car buying experience. More
Other Employees Tagged: April Cromety Moore
December 23, 2025
Grace Green was very accommodating and helped us from start to finish. She was very patient and deal with us professionally. Everything was well handled. Thanks for your help ❤️ start to finish. She was very patient and deal with us professionally. Everything was well handled. Thanks for your help ❤️ More
Other Employees Tagged: John Holliday, Phaeng Taweepuntsant, Grace Green
December 17, 2025
April was a good person to me. It took several hours to get me approves. She was patient and worked with me because my English is not very good. It took several hours to get me approves. She was patient and worked with me because my English is not very good. More
Other Employees Tagged: John Holliday, Walter McDonald, April Cromety Moore
December 04, 2025
The team at Heritage really took time to walk me through the process of purchasing a new vehicle. They did so with pressuring us, answering all our questions and concerns. They did their best to give us the the process of purchasing a new vehicle. They did so with pressuring us, answering all our questions and concerns. They did their best to give us the best possible deal, and we feel very comfortable with the purchase. I highly recommend working with William Butler as a salesperson. More
Other Employees Tagged: Will Singley, William Butler

