Stephen Augustine

Not satisfied. . Sent several messages but ge never responded. I do not understand why repair on my car was not done for my satisfaction. . Sent several messages but ge never responded. I do not understand why repair on my car was not done for my satisfaction. More

by MISHA Verified Customer Verified Customer

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Steve is an outstanding professional with so much technical knowledge too. Rallyes' service technicians are excellent; and viewing them in the shop working on the car is so fabulous technical knowledge too. Rallyes' service technicians are excellent; and viewing them in the shop working on the car is so fabulous More

by BVLS Verified Customer Verified Customer

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Exceptionally professional and organized- I recently moved to NY and my two interactions were very positive! moved to NY and my two interactions were very positive! More

by MARYCORCORAN Verified Customer Verified Customer

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Excellent service Rallye was were very thorough and efficient. Highly recommend and will go back there efficient. Highly recommend and will go back there More

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Wonderful experience! They were terrific folks and enjoyed working with the entire crew. Will be a repeat cloent They were terrific folks and enjoyed working with the entire crew. Will be a repeat cloent More

by timandtillie Verified Customer Verified Customer

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Was not pleased with service Did not like my service manager The car came back with some of the issues that were supposed to fixed The car was there for 3 days and it cost 2400 I had to drive back manager The car came back with some of the issues that were supposed to fixed The car was there for 3 days and it cost 2400 I had to drive back to RALLYE TO TELL THEM TIRE LIGHT WAS STILL ON .. Steve told me it was because of the cold .. btw .. it was not cold he said drive it and it will go off It did not and and the time on the clock was not set correctly despite 2 new batteries I had to leave the car again and get a loaner Not a good experience My service advisor has always been John C and I insisting that he take over the car now I don’t know why I was given Steve .. I always request John or Ramero I have been coming to RALLYE for 30 years and have my husband and I have leased many many cars with you I also had a 150 dollar coupon that had expired 5 days before and Steve said he could not honor it on a 2400 bill That’s not good service for a long time customer ! More

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Outstanding courtesy, attention to details, great customer service and thorough, high quality work. It is always a pleasure to go to Rallye Motors, knowing that one is going to get the best possible customer service and thorough, high quality work. It is always a pleasure to go to Rallye Motors, knowing that one is going to get the best possible service. More

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Large waiting area, fast ,courteous service. Service writer was excellent answered all my questions and took care of my concerns Service writer was excellent answered all my questions and took care of my concerns More

by MMENDEZ8157 Verified Customer Verified Customer

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Service performed as requested. All work explained clearly. No problems encountered. Car was ready on time. All work explained clearly. No problems encountered. Car was ready on time. More

by AINTRIGHT33 Verified Customer Verified Customer

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This was my first visit to service my Mercedes. Stephen was very helpful in explaining the process. He was professional, friendly and easy to work with. Thank you! Stephen was very helpful in explaining the process. He was professional, friendly and easy to work with. Thank you! More

by EMACBOYS3 Verified Customer Verified Customer

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