Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine | Page 21

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.7
511 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

511 Reviews

Write a Review

511 Reviews of Stephen Augustine

January 07, 2022

Dealership Rating
Employee Rating

Outstanding service! Best dealership in NY. Victor Outstanding service! Best dealership in NY. Victor Cosme from the sales Dept, Stephen, Ramiro and Noe from the service Dept. In general all of the More

by lhernan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme, Ramiro Milian , Noe,

Jan 07, 2022

Rallye Motors responded

Thanks for sharing your kind remarks. We're very glad to know that Stephen, Ramiro and Noe were so helpful with your service visit. We really appreciate the 5-star rating and we'll look forward to helping you again with any future needs.

January 06, 2022

Dealership Rating
Employee Rating

It’s a good dealership, employees are friendly. The only reason I gave it a 3 stars is that I came in for a Regular maintenance and inspection, I waited at the waiting room for 5 hours (my appointment was 8 More

by winnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

January 01, 2022

Dealership Rating
Employee Rating

From 1978 until now about 8 MB's, 2 BMW's, 1 Acura Rallye has been excellent, My first Salesman Jerry Prosit, First Serviceman Jerry Sherry, now my Salesman and Steve Augustine my Serviceman all excellent he More

by ROBERTFCASALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2022

Rallye Motors responded

It's great to hear that our team members (Jerry Prosit, Jerry Sherry, and Steve Augustine) were so helpful to you, and you're pleased with everything. Thanks for your kind remarks and your 5-star rating!

January 01, 2022

Dealership Rating
Employee Rating

It’s a good service, I will recommend friend, I wish they will be like More

by BAYDIANZ
Customer Service
Recommend Dealer
Yes

December 28, 2021

Dealership Rating
Employee Rating

Have worked with Lou Verderosa for years. Always dependable, excellent advisor for leasing or buying. Steve Augustine is an excellent service advisor. More

by BETSY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Verderosa

Dec 28, 2021

Rallye Motors responded

It's great to hear that Lou and Steve have been so helpful with your needs. Thanks for sharing your kind remarks, we really appreciate your feedback.

December 27, 2021

Dealership Rating
Employee Rating

Katie in service is great--keeps you informed about your vehicle-and has the car ready when promised-she is very thorough More

by mackbldg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2021

Rallye Motors responded

Thanks for telling us that Katie in service was very helpful and you're pleased with everything. Thanks again for the terrific review!

December 25, 2021

Dealership Rating
Employee Rating

Very nice crews well behaved and helpful. They were treated nicely and gave me loner vehicle. More

by JOSEPH107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 25, 2021

Rallye Motors responded

It's really a pleasure to hear that our team was very helpful and you were treated nicely, and received a loaner car as well. Thanks for the terrific 5-star rating!

December 14, 2021

Dealership Rating
Employee Rating

My service advisor Steve Augustine provides excellent service and is very knowledgeable. He figured out the problems with my car. It is a pleasure dealing with him and the Mercedes team. More

by trianglepress
Recommend Dealer
Yes
Dec 15, 2021

Rallye Motors responded

Thank you for your kind remarks for Steve Augustine. It's so nice to know that he is very knowledgeable, and working with him was a pleasure. Thanks again for the great recommendation!

December 13, 2021

Dealership Rating
Employee Rating

My service rep, Steve, was terrific as was the whole service department! I had left packages in the loaner car and Steve and staff made sure they were returned to me safe and sound. Above and beyond! More

by DEVKAY2165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2021

Rallye Motors responded

It's great to hear that our service team was very helpful to you with getting your packages back from the loaner car. We're so glad to know that they went above and beyond!

December 04, 2021

Dealership Rating
Employee Rating

Steve kept me up to date and informed throughout the entire process. Very professional and would recommend to friends and family. More

by ERICRHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2021

Rallye Motors responded

It's great to hear that Steve was so helpful, as well as very professional, and you're willing to recommend him as well. Thanks!

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