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Write a Review511 Reviews of Stephen Augustine
January 07, 2022
Outstanding service! Best dealership in NY. Victor Outstanding service! Best dealership in NY. Victor Cosme from the sales Dept, Stephen, Ramiro and Noe from the service Dept. In general all of the Outstanding service! Best dealership in NY. Victor Cosme from the sales Dept, Stephen, Ramiro and Noe from the service Dept. In general all of the staff that work there, they always make me feel so welcomed. Thanks! More
Other Employees Tagged: Victor Cosme, Ramiro Milian , Noe,
January 06, 2022
It’s a good dealership, employees are friendly. The only reason I gave it a 3 stars is that I came in for a Regular maintenance and inspection, I waited at the waiting room for 5 hours (my appointment was 8 reason I gave it a 3 stars is that I came in for a Regular maintenance and inspection, I waited at the waiting room for 5 hours (my appointment was 8am finished at 1pm)which was ridiculous. More
January 01, 2022
From 1978 until now about 8 MB's, 2 BMW's, 1 Acura Rallye has been excellent, My first Salesman Jerry Prosit, First Serviceman Jerry Sherry, now my Salesman and Steve Augustine my Serviceman all excellent he has been excellent, My first Salesman Jerry Prosit, First Serviceman Jerry Sherry, now my Salesman and Steve Augustine my Serviceman all excellent helpful and caring. A great team supported by the best mechanics money can buy. Rallye has kept ahead on the best customer service. Most of my cars were leased, my current a 2012 E Class I bought when I retired Looks good, runs perfect, low mileage and not for sale More
December 28, 2021
Have worked with Lou Verderosa for years. Always dependable, excellent advisor for leasing or buying. Steve Augustine is an excellent service advisor. dependable, excellent advisor for leasing or buying. Steve Augustine is an excellent service advisor. More
Other Employees Tagged: Lou Verderosa
December 27, 2021
Katie in service is great--keeps you informed about your vehicle-and has the car ready when promised-she is very thorough vehicle-and has the car ready when promised-she is very thorough More
Other Employees Tagged: Ken Vachris, Ramiro Milian, Katie Lyons
December 14, 2021
My service advisor Steve Augustine provides excellent service and is very knowledgeable. He figured out the problems with my car. It is a pleasure dealing with him and the Mercedes team. service and is very knowledgeable. He figured out the problems with my car. It is a pleasure dealing with him and the Mercedes team. More
December 13, 2021
My service rep, Steve, was terrific as was the whole service department! I had left packages in the loaner car and Steve and staff made sure they were returned to me safe and sound. Above and beyond! service department! I had left packages in the loaner car and Steve and staff made sure they were returned to me safe and sound. Above and beyond! More

