Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin | Page 10

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.7
179 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

14 yrs, 5 mos

4.7

179 Reviews

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179 Reviews of Stephen Mackin

October 26, 2020

Dealership Rating
Employee Rating

Stephen always takes great care of me! Any time I have an issue, he is the first person I call. Very knowledgeable and professional. Thanks! More

by kdboy1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 23, 2020

Dealership Rating
Employee Rating

They had never met me, I bought my first new car over the phone without seeing it and they made it easy and smooth. I met them when I picked up the car, service and sales has been great. More

by DENNIS.KEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

October 22, 2020

Dealership Rating
Employee Rating

My service team was awesome! Got excellent service, professional and prompt. Toyota service is everything it needs to be. I use your service department both personally and professionally. More

by JANHILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 20, 2020

Dealership Rating
Employee Rating

Great service as always!! Will keep coming back and recommending them to all! The service managers in this department are as always outstanding at their jobs. More

by SBLACKFORD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

October 19, 2020

Dealership Rating
Employee Rating

I always get good service at Gates Toyota. This time they made a replacement key and fob for me, but over my years of Toyota ownership I have had every service imaginable. Very highly recommended!! More

by janeducomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Gates Toyota responded

Hey Jane, Thank you for your high recommendation! We appreciate the opportunity to serve you over the years and look forward to assisting you again!

October 14, 2020

Dealership Rating
Employee Rating

They diagnosed and fixed my problem quickly and got me on my way. The waiting room was a good place to work while the car was serviced. Many thanks! More

by DIANN.PARSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner

October 14, 2020

Dealership Rating
Employee Rating

Took 2018 Rav4 in for service, did not try to oversell since did not need oil change yet, just tire rotation and fluid check - fast service and reasonable price. More

by pletchdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

October 10, 2020

Dealership Rating
Employee Rating

As always Gates provided courteous and professional service. We’ve been a Gates customer for over 35 years. Best in the business! Five stars again! More

by TomS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2020

Gates Toyota responded

Hey Tom, Thank you for your positive note! We look forward to assisting you in the future!

October 07, 2020

Dealership Rating
Employee Rating

I always have been very happy with the work of your service team and how courteous and professional they always are with me. Thanks so much. More

by MORADECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

October 03, 2020

Dealership Rating
Employee Rating

Great price for an oil change. Paid $50 bucks for full synthetic and a tire rotation! Service personnel were very courteous and the service was quick. More

by JLSTACY506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Ferrara

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