Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin | Page 10

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.8
172 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

4.8

172 Reviews

Write a Review

172 Reviews of Stephen Mackin

October 10, 2020

Dealership Rating
Employee Rating

As always Gates provided courteous and professional service. We’ve been a Gates customer for over 35 years. Best in the business! Five stars again! More

by TomS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2020

Gates Toyota responded

Hey Tom, Thank you for your positive note! We look forward to assisting you in the future!

October 07, 2020

Dealership Rating
Employee Rating

I always have been very happy with the work of your service team and how courteous and professional they always are with me. Thanks so much. More

by MORADECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

October 03, 2020

Dealership Rating
Employee Rating

Great price for an oil change. Paid $50 bucks for full synthetic and a tire rotation! Service personnel were very courteous and the service was quick. More

by JLSTACY506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Ferrara

September 25, 2020

Dealership Rating
Employee Rating

Every time I use Toyota Service the experience is always top shelf. Everybody is knows what they're doing and they provide timely service and suggestions. More

by TONYSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner

September 14, 2020

Dealership Rating
Employee Rating

Quick service and reasonable prices. Friendly technicians and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. More

by SSTORMYC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

September 11, 2020

Dealership Rating
Employee Rating

Gates is always there for us when we need them. We have a Tundra that needed service quickly. Gates let us bring it on that day in case they had time before our appointment. Being the Friday before labor d More

by SUSAN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

September 08, 2020

Dealership Rating
Employee Rating

I was able to make my appointment online which made it so convenient. The staff is Friendly and knowledgeable. They made my appointment very nice. Wait time was sooner than later. Thank you! More

by NASCARGIRL0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

Sep 08, 2020

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate the opportunity to serve you and make your visit simple. Thank you for your business and thanks for choosing Gates!

September 03, 2020

Dealership Rating
Employee Rating

Prompt efficient service I don’t like twenty fiveeword Prompt efficient service I don’t like twenty fiveeword responses a a a a a Please let me get in the morning and I’ll be there in a bit thank you t More

by STACY47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

Sep 08, 2020

Gates Toyota responded

Hey Stacy, Thank you for your 5-Star rating! We appreciate the opportunity to serve you!

August 31, 2020

Dealership Rating
Employee Rating

The service was excellent. Routine 10k mile service. Promptly put car into service and kept me updated throughout, including any issues found. Very professional and will be going back for future servi More

by Car Guy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner

Aug 31, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback! Brian, Stephen, and our team consistently bring the best for our customers. Thank you for allowing us to assist you and we look forward to working with you in the future!

August 28, 2020

Dealership Rating
Employee Rating

MY EXPERIANCE WITH GATES TOYOTA HAS BEEN VERY GOOD SO FAR . SO FAR I LOVE MY TOCOMA TRUCK . HOPE TO GET MANY GREAT MILES OUT OF THIS TRUCK !!!! More

by daveplane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

Aug 31, 2020

Gates Toyota responded

Hey there, Thank you for your positive note! We appreciate the opportunity to assist you and we look forward to working with you again. Thank you for your business and thanks for choosing Gates!

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