Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin | Page 9

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
172 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

4.8

172 Reviews

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172 Reviews of Stephen Mackin

November 03, 2020

Dealership Rating
Employee Rating

Always a pleasure. Everyone is super professional and helpful. Members of my family have been customers for years and we plan to continue coming back More

by VDUKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 02, 2020

Dealership Rating
Employee Rating

I appreciate Gates and the service department....thank I appreciate Gates and the service department....thank you. I also appreciated Keith and the shuttle service while the car was being serviced. Than More

by NEDBEMENDERFER
Recommend Dealer
No

October 26, 2020

Dealership Rating
Employee Rating

Great service, as always! In and out in under an hour, while having the tech check a few extra items for me. Quality at its finest! More

by JOHN.J.GULANICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 26, 2020

Dealership Rating
Employee Rating

Stephen always takes great care of me! Any time I have an issue, he is the first person I call. Very knowledgeable and professional. Thanks! More

by kdboy1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 23, 2020

Dealership Rating
Employee Rating

They had never met me, I bought my first new car over the phone without seeing it and they made it easy and smooth. I met them when I picked up the car, service and sales has been great. More

by DENNIS.KEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

October 22, 2020

Dealership Rating
Employee Rating

My service team was awesome! Got excellent service, professional and prompt. Toyota service is everything it needs to be. I use your service department both personally and professionally. More

by JANHILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 20, 2020

Dealership Rating
Employee Rating

Great service as always!! Will keep coming back and recommending them to all! The service managers in this department are as always outstanding at their jobs. More

by SBLACKFORD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

October 19, 2020

Dealership Rating
Employee Rating

I always get good service at Gates Toyota. This time they made a replacement key and fob for me, but over my years of Toyota ownership I have had every service imaginable. Very highly recommended!! More

by janeducomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Gates Toyota responded

Hey Jane, Thank you for your high recommendation! We appreciate the opportunity to serve you over the years and look forward to assisting you again!

October 14, 2020

Dealership Rating
Employee Rating

They diagnosed and fixed my problem quickly and got me on my way. The waiting room was a good place to work while the car was serviced. Many thanks! More

by DIANN.PARSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner

October 14, 2020

Dealership Rating
Employee Rating

Took 2018 Rav4 in for service, did not try to oversell since did not need oil change yet, just tire rotation and fluid check - fast service and reasonable price. More

by pletchdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

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