Stephen Mackin | Page 11

Gates is always there for us when we need them. We have a Tundra that needed service quickly. Gates let us bring it on that day in case they had time before our appointment. Being the Friday before labor d Tundra that needed service quickly. Gates let us bring it on that day in case they had time before our appointment. Being the Friday before labor day they did need parts so this time we waited for the part. A+ for trying! More

by SUSAN27 Verified Customer Verified Customer

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I was able to make my appointment online which made it so convenient. The staff is Friendly and knowledgeable. They made my appointment very nice. Wait time was sooner than later. Thank you! convenient. The staff is Friendly and knowledgeable. They made my appointment very nice. Wait time was sooner than later. Thank you! More

by NASCARGIRL0406 Verified Customer Verified Customer

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Prompt efficient service I don’t like twenty fiveeword Prompt efficient service I don’t like twenty fiveeword responses a a a a a Please let me get in the morning and I’ll be there in a bit thank you t Prompt efficient service I don’t like twenty fiveeword responses a a a a a Please let me get in the morning and I’ll be there in a bit thank you thank the service and I hope you can see the doctor today and I have a dentist eeeeeeerer More

by STACY47 Verified Customer Verified Customer

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The service was excellent. Routine 10k mile service. Promptly put car into service and kept me updated throughout, including any issues found. Very professional and will be going back for future servi Promptly put car into service and kept me updated throughout, including any issues found. Very professional and will be going back for future service needs. More

by Car Guy B Verified Customer Verified Customer

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MY EXPERIANCE WITH GATES TOYOTA HAS BEEN VERY GOOD SO FAR . SO FAR I LOVE MY TOCOMA TRUCK . HOPE TO GET MANY GREAT MILES OUT OF THIS TRUCK !!!! . SO FAR I LOVE MY TOCOMA TRUCK . HOPE TO GET MANY GREAT MILES OUT OF THIS TRUCK !!!! More

by daveplane Verified Customer Verified Customer

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We live in California and allowed our daughter to have a car at school (University of Notre Dame) for the first time. Our son had been using our 2012 Toyota Corolla at Fort Leonard Wood, MO. When he was fin car at school (University of Notre Dame) for the first time. Our son had been using our 2012 Toyota Corolla at Fort Leonard Wood, MO. When he was finished there this past July, we needed to drive the car up to South Bend. I tried to get the required and necessary airbag recall work done in MO before the drive but several different dealers in MO either did not want to do the work or did not have the parts available to do it. We had to take the car up to South Bend in a potentially dangerous condition. We were able to get an appointment for the recall work with no problem and Gates was able to accommodate us when we arrived early but my husband felt we were treated a bit dismissively because of the work being done (non-revenue). More

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I find the service department is very professional and polite! Making taking a car in for an oil change enjoyable! One of your receptionist doesn't have the friendliest voice, she sounds like an older la polite! Making taking a car in for an oil change enjoyable! One of your receptionist doesn't have the friendliest voice, she sounds like an older lady. She could use the lessons in using the phone in a polite manner. More

by DEBBIENIEDBALSKI Verified Customer Verified Customer

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Brake light Done quickly. Just needed a brake light changed. I made the appointment for 9:00, and I was out and done by 9:30. Good job. Done quickly. Just needed a brake light changed. I made the appointment for 9:00, and I was out and done by 9:30. Good job. More

by MBOUDONC Verified Customer Verified Customer

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Gates treats me like family they do the best for my car. They tell me what I need An answer on my questions . I would not want to take my car anywhere else. They tell me what I need An answer on my questions . I would not want to take my car anywhere else. More

by MAGINOT1963 Verified Customer Verified Customer

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Reliable I was able to set a next-day appointment for a factory recall and routine service and the work was completed quickly. Car was disinfected. I was able to set a next-day appointment for a factory recall and routine service and the work was completed quickly. Car was disinfected. More

by KIRBSERV Verified Customer Verified Customer

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