Dealership Experience
14 yrs, 3 mos
Industry Experience
14 yrs, 3 mos
172 Reviews
Write a Review172 Reviews of Stephen Mackin
July 09, 2020
Great Service Stephen Mackinaw was very polite. I took my 2007 Tundra in for an oil change and tire rotation.. I also asked Stephen to call me if my truck needed a Stephen Mackinaw was very polite. I took my 2007 Tundra in for an oil change and tire rotation.. I also asked Stephen to call me if my truck needed any other repairs. I needed complete rear brakes, pads and rotors, two TPI sensors replaced, and two guide light bulbs replaced. All repairs were done in a timely manner. More
Other Employees Tagged: Andy Radford
June 26, 2020
Excellent as always! Got in and out in a quick fashion, and got some helpful advice on the next two visits, work that should be considered. and got some helpful advice on the next two visits, work that should be considered. More
Other Employees Tagged: Brien Winston, Trent Jackson, Brian Gardner, Michael Ferrara , Drew Ummel
June 25, 2020
service Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to ac Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to account for social distancing. More
Other Employees Tagged: Brian Gardner, Michael Ferrara
June 25, 2020
I leased my Rav4 from this dealership. They are so nice & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership More
Other Employees Tagged: Kirk Ziegert, Marcus Turner, Brian Gardner, Michael Ferrara
June 19, 2020
Recall We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being perform We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being performed and inform us of other issues found and need to be serviced when inspected. More
Other Employees Tagged: Brian Gardner, Michael Ferrara
June 14, 2020
As always, excellent.!! I had an oil change and general all points inspection. Always efficient and prompt. They did not try to sell me other things for my car I did not ne I had an oil change and general all points inspection. Always efficient and prompt. They did not try to sell me other things for my car I did not need. I had trouble putting my license plate on the back of my car since the previous bolts were rusted. The Toyota service department was happy to oblige and was able to remove the old plate and put on my new one. I feel at home with this service center and recommend it to all my friends. I also went shopping for a new Camry while I was there. I was hoping for 0%finance but that offer was no longer available. They were offering 1.9% and some rebate type thing for Camrys. The salesman had a mask as did I and appeared sensitive to the Covid 19 issues. I also looked at the Rave and Highlander. We have had remarkable service from our 2012 Toyota from Gates. It has 110 miles on it and has been driven all over the United States. Only Gates Service has taken care of it. We would consider buying another Camry because of the service and quality that car. More
Other Employees Tagged: Michael Ferrara , Mike McNally, Sorry, I cannot remember the other employees I worked with in the Service Center
June 08, 2020
Great and clear communication as to what was needed, recommend, and to be aware of items during the visit. Customer representatives were great as always. recommend, and to be aware of items during the visit. Customer representatives were great as always. More
Other Employees Tagged: Trent Jackson, Brian Gardner, Michael Ferrara , Drew Ummel
June 04, 2020
I had to go in to get a new battery in my Tacoma. Service was very quick to take the truck in and everyone was friendly. was very quick to take the truck in and everyone was friendly. More
Other Employees Tagged: Michael Ferrara
May 18, 2020
Excellent 👍 job, didn't take long, great service.your store is located in a great spot and doesn't take me long to get there. store is located in a great spot and doesn't take me long to get there. More
Other Employees Tagged: Brian Gardner, Michael Ferrara , There was a nice young lady at service desk
Dealership Inventory (164 Vehicles)

