Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin | Page 12

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.7
177 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

14 yrs, 4 mos

4.7

177 Reviews

Write a Review

177 Reviews of Stephen Mackin

July 21, 2020

Dealership Rating
Employee Rating

Professional Service with a nice waiting area My experiences have been good so far with the Gates Service department. Each person I have spoken with has been professional. They recommend prevent More

by THOMAS_D_RHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

Jul 21, 2020

Gates Toyota responded

Hey Thomas, Thank you for your great feedback! We appreciate the opportunity to serve you and we are thankful you chose us. Thank you for your business and we look forward to serving you again!

July 20, 2020

Dealership Rating
Employee Rating

Excellent service Always excellent service. Good communication. Staff friendly and helpful. I wait at the dealership while in for service. Plenty of time to observe the More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner , Mike Fahey

Jul 21, 2020

Gates Toyota responded

Hey Bob, Thank you for your great feedback about your experience with us! We are thankful to assist you and we look forward to assisting you during your next service. Thank you for your business!

July 16, 2020

Dealership Rating

Great appointment They were very fast at getting my car serviced. They ave always done a good job for me. This is my second Toyota. Love my Highlander. More

by PMLCABLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

July 16, 2020

Dealership Rating
Employee Rating

Satisfactory service, friendly employees, confident service. They always let us know if anything needs to be replaced. They always do a though and great job. More

by KACZARKOWSKI
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara , Samantha Six

July 10, 2020

Dealership Rating

Good quick service. In and out very fast. Pointed out wear on tires to me. Been a customer of Gates Toyota for many years. Will probably buy my next car from them. More

by JUGABOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Ferrara , The girl on the oil change service line is very friendly and does good work.

July 09, 2020

Dealership Rating
Employee Rating

Great Service Stephen Mackinaw was very polite. I took my 2007 Tundra in for an oil change and tire rotation.. I also asked Stephen to call me if my truck needed a More

by CRAIGHARTZELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Radford

June 26, 2020

Dealership Rating
Employee Rating

Excellent as always! Got in and out in a quick fashion, and got some helpful advice on the next two visits, work that should be considered. More

by JOHN.J.GULANICK
Recommend Dealer
Yes

June 25, 2020

Dealership Rating

service Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to ac More

by charschumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

June 25, 2020

Dealership Rating
Employee Rating

I leased my Rav4 from this dealership. They are so nice & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership More

by BARBFARKAS
Recommend Dealer
Yes
Jun 25, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback about your experience with us! We appreciate the opportunity to serve you and we are thankful for your business. Thank you for choosing Gates!

June 19, 2020

Dealership Rating
Employee Rating

Recall We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being perform More

by CLR46614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

Jun 22, 2020

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and positive note! Thank you for allowing us to assist you and we look forward to working with you more in the future when the time comes. Thank you for your business!

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