Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin | Page 12

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.8
172 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

4.8

172 Reviews

Write a Review

172 Reviews of Stephen Mackin

July 09, 2020

Dealership Rating
Employee Rating

Great Service Stephen Mackinaw was very polite. I took my 2007 Tundra in for an oil change and tire rotation.. I also asked Stephen to call me if my truck needed a More

by CRAIGHARTZELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Radford

June 26, 2020

Dealership Rating
Employee Rating

Excellent as always! Got in and out in a quick fashion, and got some helpful advice on the next two visits, work that should be considered. More

by JOHN.J.GULANICK
Recommend Dealer
Yes

June 25, 2020

Dealership Rating

service Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to ac More

by charschumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

June 25, 2020

Dealership Rating
Employee Rating

I leased my Rav4 from this dealership. They are so nice & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership More

by BARBFARKAS
Recommend Dealer
Yes
Jun 25, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback about your experience with us! We appreciate the opportunity to serve you and we are thankful for your business. Thank you for choosing Gates!

June 19, 2020

Dealership Rating
Employee Rating

Recall We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being perform More

by CLR46614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

Jun 22, 2020

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and positive note! Thank you for allowing us to assist you and we look forward to working with you more in the future when the time comes. Thank you for your business!

June 14, 2020

Dealership Rating

As always, excellent.!! I had an oil change and general all points inspection. Always efficient and prompt. They did not try to sell me other things for my car I did not ne More

by MLH4PU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Ferrara , Mike McNally, Sorry, I cannot remember the other employees I worked with in the Service Center

Jun 15, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback about your experience with us! We are happy to hear you were well cared for in our service department and sales department. We look forward to assisting you more in the future with your 2012 Toyota as well as helping you find your next vehicle. Thank you for your business and thanks for choosing Gates!

June 10, 2020

Dealership Rating
Employee Rating

General maintenance (oil change and tire rotation) for my 2017 Toyota Avalon and 2018 Toyota 4 Runner went off without a hitch. Quick and easy! More

by SSTCBONDO
Recommend Dealer
Yes
Jun 10, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to seeing you again. Thank you for your business!

June 08, 2020

Dealership Rating
Employee Rating

Great and clear communication as to what was needed, recommend, and to be aware of items during the visit. Customer representatives were great as always. More

by JOHN.J.GULANICK
Recommend Dealer
Yes

Other Employees Tagged: Trent Jackson, Brian Gardner, Michael Ferrara , Drew Ummel

Jun 08, 2020

Gates Toyota responded

Hey John, Thank you for your 5-Star rating and great feedback! We appreciate the opportunity to serve you and we will continue working hard to bring the best. If we can assist you further then please let us know. Thank you for your business and thanks for choosing Gates!

June 04, 2020

Dealership Rating
Employee Rating

I had to go in to get a new battery in my Tacoma. Service was very quick to take the truck in and everyone was friendly. More

by annat
Recommend Dealer
Yes

Other Employees Tagged: Michael Ferrara

Jun 04, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback about your visit with us! Thank you for allowing us to assist you. Thank you for your business and thanks for choosing Gates!

May 18, 2020

Dealership Rating
Employee Rating

Excellent 👍 job, didn't take long, great service.your store is located in a great spot and doesn't take me long to get there. More

by GUY.LATHION
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara , There was a nice young lady at service desk

May 18, 2020

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to assisting you in the future. Thank you for your business and thanks for choosing Gates!

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