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Stephen Mackin
177 Reviews
Dealership Experience
14 yrs, 4 mos
Industry Experience
14 yrs, 4 mos
177 Reviews
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177 Reviews of Stephen Mackin
June 14, 2020
As always, excellent.!! I had an oil change and general all points inspection. Always efficient and prompt. They did not try to sell me other things for my car I did not ne I had an oil change and general all points inspection. Always efficient and prompt. They did not try to sell me other things for my car I did not need. I had trouble putting my license plate on the back of my car since the previous bolts were rusted. The Toyota service department was happy to oblige and was able to remove the old plate and put on my new one. I feel at home with this service center and recommend it to all my friends. I also went shopping for a new Camry while I was there. I was hoping for 0%finance but that offer was no longer available. They were offering 1.9% and some rebate type thing for Camrys. The salesman had a mask as did I and appeared sensitive to the Covid 19 issues. I also looked at the Rave and Highlander. We have had remarkable service from our 2012 Toyota from Gates. It has 110 miles on it and has been driven all over the United States. Only Gates Service has taken care of it. We would consider buying another Camry because of the service and quality that car. More
by MLH4PU
Verified CustomerOther Employees Tagged: Michael Ferrara , Mike McNally, Sorry, I cannot remember the other employees I worked with in the Service Center
June 08, 2020
Great and clear communication as to what was needed, recommend, and to be aware of items during the visit. Customer representatives were great as always. recommend, and to be aware of items during the visit. Customer representatives were great as always. More
by JOHN.J.GULANICK
Other Employees Tagged: Trent Jackson, Brian Gardner, Michael Ferrara , Drew Ummel
June 04, 2020
I had to go in to get a new battery in my Tacoma. Service was very quick to take the truck in and everyone was friendly. was very quick to take the truck in and everyone was friendly. More
by annat
Other Employees Tagged: Michael Ferrara
May 18, 2020
Excellent 👍 job, didn't take long, great service.your store is located in a great spot and doesn't take me long to get there. store is located in a great spot and doesn't take me long to get there. More
by GUY.LATHION
Other Employees Tagged: Brian Gardner, Michael Ferrara , There was a nice young lady at service desk
May 13, 2020
Gates is a very professional dealership. I’ve done business with them for years. They have serviced our cars and I can trust their recommendations. business with them for years. They have serviced our cars and I can trust their recommendations. More
by EANDKSKI
Other Employees Tagged: Jason Westafer, Brian Gardner, Michael Ferrara , Robert Strahan (?) sales
May 11, 2020
Great service, convenient scheduling on line, easy drop off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. More
by JWRB737
Other Employees Tagged: Brian Gardner
May 07, 2020
The Service Department was excellent as always. My service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should be done over the next 2 visits. More
by JOHN.J.GULANICK
Other Employees Tagged: Trent Jackson, Brian Gardner, Michael Ferrara , Drew Ummel
May 01, 2020
The service was great, and soon as it is time I will be back for an oil change And any other device that I may need back for an oil change And any other device that I may need More
by GUY.LATHION
Other Employees Tagged: Brian Gardner, Michael Ferrara , Brandon Crimmins
April 17, 2020
Always helpful and polite. They answer question or direct me to the person I need to talk to! Make recommendations for up keep services also me to the person I need to talk to! Make recommendations for up keep services also More
by TRACYAR130
Other Employees Tagged: Brian Gardner, Michael Ferrara , Brandon Crimmins
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