Stephen Mackin | Page 13

Gates is a very professional dealership. I’ve done business with them for years. They have serviced our cars and I can trust their recommendations. business with them for years. They have serviced our cars and I can trust their recommendations. More

by EANDKSKI Verified Customer Verified Customer

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Great service, convenient scheduling on line, easy drop off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. More

by JWRB737 Verified Customer Verified Customer

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The Service Department was excellent as always. My service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should be done over the next 2 visits. More

by JOHN.J.GULANICK Verified Customer Verified Customer

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The service was great, and soon as it is time I will be back for an oil change And any other device that I may need back for an oil change And any other device that I may need More

by GUY.LATHION Verified Customer Verified Customer

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Always helpful and polite. They answer question or direct me to the person I need to talk to! Make recommendations for up keep services also me to the person I need to talk to! Make recommendations for up keep services also More

by TRACYAR130 Verified Customer Verified Customer

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Great job as always Lots of people say to not service your car at the dealer but Gates Toyota has always taken care of us. Prices are good, they do quality work, and the Lots of people say to not service your car at the dealer but Gates Toyota has always taken care of us. Prices are good, they do quality work, and they go above and beyond every time. We will continue to bring all our vehicles here for service. More

by JOHN.ANELLA Verified Customer Verified Customer

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Whazza Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leakin Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leaking air. Of course, not a quick or inexpensive fix. Had to install fit kits, TPMS is a pain in the xxx. Of course, one is corroded and broke which is the target, to make sure something breaks so we have to pay out $$$$ on stupid stuff. I don't mind paying for a real repair on a real part, but this is ridiculous. I would rather check my own air pressure than to have this expensive computerized, man designed to fail frills on my truck. I opt for a low tech vehicle. Would Toyota please make me a nice low tech truck? Not bad ideas but the xxxx sensors are getting to be a pain in my #@*. All I do is pay big bucks to replace sensors that monitor everything on that vehicle. Most of this stuff is either faulty, too sensitive, gets corroded, moisture, whatever! It needs to be able to be by-passed somehow if the owner doesn't want it. The service staff is very honest and helpful and explains things well and even showed me what the problem was. With the price of parts, labor, and fees and tax, I could have bought 2 new rear tires and all I did is replace valve stem and a stupid sensor and all the labor to tear down the tire, wheel, install, replace. Yuck. More

by MNEMES Verified Customer Verified Customer

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Total mis diagnosis system had.80 psi at 60 deg outside Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not runn Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not running compressor. Duh! Unit may have bad clutch on compressor or bad low or high limit. But 600psi will cause automotive compressor to leak. I deserve a refund of my $149 to charge my already charged AC. More

by JUNKMAIL0 Verified Customer Verified Customer

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They were all great! The 20k service was fine in record time- in 45 mins. They are always so professional and friendly. Much appreciated in these times. time- in 45 mins. They are always so professional and friendly. Much appreciated in these times. More

by inkpk Verified Customer Verified Customer

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The service was fine but stains were on seat that were not there before. Was not happy about it. Thank you for the service. Good day. not there before. Was not happy about it. Thank you for the service. Good day. More

by MARSHA_JONES433 Verified Customer Verified Customer

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