Stephen Thuel | Page 15

Awesome experience My experience with Subaru started on 7/1 when I came in just to see "my options" Chris A was amazing after looking at a few options he showed me the 2 My experience with Subaru started on 7/1 when I came in just to see "my options" Chris A was amazing after looking at a few options he showed me the 2016 Impreza ran some numbers, answered a few questions and I left with "I need to think about it". One week later 7/8 I called Chris A to let him know I wanted to move forward. From there my experience with the staff could not have been better Chris has been Awesome with answering all my questions, Stephan walked me through the "tech stuff" which was beyond helpful and he was very friendly. Except when he asked if I knew what Pandora was, I'm in my thirties not dead....I kid...l kid. Lastly Danielle well she worked the money out and let's face it everyone's least favorite part, but she went through everything and made sure I had all the coverage I needed as well as it was a very efficient process moving very smoothly. Overall you have a great team, I left with a stack of business cards. More

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Awesome purchase experience and Love Encore Looking for my fourth Subaru, had bought the previous three from A&T. Although my prior salesman, David Schmitt retired, I wanted to return to A&T. Looking for my fourth Subaru, had bought the previous three from A&T. Although my prior salesman, David Schmitt retired, I wanted to return to A&T. A&T has never disappointed, from the "I'm just looking" phase through to "I'm ready for my next vehicle" phase and everything in between, the dealership and team members have been nothing short of professional and friendly. It feels like home!! Never any pressure or "up sale", in fact just the opposite! When I made my selection of my fourth Subaru, the salesman Kevin Clouser, actually said "Hey, if you don't want all the bells and whistles, I'm sure we have another vehicle with fewer options." Can't remember ever hearing something like that at any other dealership. When I returned for my "Love Encore", Steven Thuel welcomed me right away and again that "home again" feeling was back! Steven took his time reviewing the few system questions and we were on our way in less than a half hour. He said when we set up the appointment he would stay with us as long as needed. And lastly, looking forward to scheduling routine service with Heather Matejik, again the "at home" feeling and complete professionalism. If you want the hometown, friendly, professional feeling, you can't beat A&T, and defintifitely the team of Kevin, Steven and Heather!! More

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A great experience. I tried going through both Costco's and USAA's car buying service to get a good deal. Kevin and A & T easily bet their offers. My trade was given a I tried going through both Costco's and USAA's car buying service to get a good deal. Kevin and A & T easily bet their offers. My trade was given a fair price and financing was painless. When picking my car up I was shown all the in and outs of my new Subaru by Steve, the delivery specialist. Both Kevin and Steve made my choice to go to A & T the right one, I am very happy with my whole car buying experience. More

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A T Subaru is the best We recently purchased a 2016 Subaru Legacy. David Gorman was our salesman and did a tiruly wonderful job selling us the car at a competitive price and We recently purchased a 2016 Subaru Legacy. David Gorman was our salesman and did a tiruly wonderful job selling us the car at a competitive price and with no pressure.. Stephen Thuel met with us to do our tech reviews. Stephen did an excellent job of reviewing all of the safety features of our car.. He was very detailed with his explanation and followed up with us via emails and phone calls. More

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Maggie's Outback Purchase Sheila Springer is an excellent sales person. Over the course of a week, we only exchanged emails about the new Subaru Outback offered for sale. On ar Sheila Springer is an excellent sales person. Over the course of a week, we only exchanged emails about the new Subaru Outback offered for sale. On arrival at A&T, in person, we found Sheila to be a friendly, personable and easy going sales person. More important, after we arrived at A&T and within a few minutes, the new Outback as described and as offered for sale via emails was parked outside, ready, detailed, and written up with the price as offered over our email exchanges. We stood and shook Sheila's hand to say thank you. We thanked Shelia for honoring A&T's email offer on the 2016 Outback. We told Sheila, honoring the price and car at a new car dealership is very much appreciated and not found everywhere. Shelia and A&T made this the best auto purchase in our 30+ years of new car buying. Thank you again, Sheila. More

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Awesome Customer Service! This is our 6th Subaru we have purchased and by far the best car buying experience! From the moment we came in and were greeted to all of the staff a This is our 6th Subaru we have purchased and by far the best car buying experience! From the moment we came in and were greeted to all of the staff at A & T, they were courteous, friendly, knowledgeable but definitely not pushy in any way. I felt that we got a very good price on our new car and even better customer service. Kevin Clouser was awesome! He is genuinely a very nice guy who is laid back but very knowledgeable and helpful. His attention to detail and communication are superb! Sheila Springer was also wonderful as she stepped in and finished the paperwork process with us when Kevin was away on a planned vacation. Everyone went above our expectations and I loved that we had a one on one session just after our purchase with Stephen Thuel who walked us through all the great features on our new car; he even helped me set up my Bluetooth. We now know where our future Subaru's will be purchased-A & T! More

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