Stephen Tiepelman | Page 16

The associate that I worked with was very kind, knowledgeable and got me in and out in no time! knowledgeable and got me in and out in no time! More

by HOLT1215 Verified Customer Verified Customer

Report | Print

Do great work and are friendly and nice and do not keep you waiting along time. you waiting along time. More

by bmh1952 Verified Customer Verified Customer

Report | Print

They were able to get me in wuick to replace a tire that went flat. I appreciated the quick replacement of a ruined tire. I didn’t want the Temporary spare on there for very long. went flat. I appreciated the quick replacement of a ruined tire. I didn’t want the Temporary spare on there for very long. More

by Dsmith Verified Customer Verified Customer

Report | Print

Excellent service from Tracy. He goes above and beyond expectations. Very friendly and extremely hepful. He goes above and beyond expectations. Very friendly and extremely hepful. More

by Cerhodes Verified Customer Verified Customer

Report | Print

All the service advisors are great, they really take care of requests. The service was quick and thorough. I wouldn't go anywhere else. of requests. The service was quick and thorough. I wouldn't go anywhere else. More

by camarogirl Verified Customer Verified Customer

Report | Print

Had a key made for my 2006 Accord, had one in stock and Steve Tiepelman got me in and out quickly. Steve Tiepelman got me in and out quickly. More

by ANDREG Verified Customer Verified Customer

Report | Print

The place offers Excellent service and prompt responses. The service staff is respectful and listens the concerns. The service staff is respectful and listens the concerns. More

by LEJLA.SUSIC Verified Customer Verified Customer

Report | Print

Excellent service. Very customer friendly Service technician knowledgeable and kept in contact with us about the progress. Bill exactly as estimated. Pulled the c Very customer friendly Service technician knowledgeable and kept in contact with us about the progress. Bill exactly as estimated. Pulled the car into the building for ease in getting into our car and leaving the dealership The receptionist in the new car area also went out of her way to find a soft drink for us while we waited. Every step of the service was great. More

by MPASSAN4520 Verified Customer Verified Customer

Report | Print

I will never use them again for service. They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so natura They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so naturally we took it to Mungenast. We were told that the noise was in the engine due to loose part and was not recommended to open the engine to repair as this would be cost prohibitive. The technician did not believe there was any harm at driving the car as such. My husband then decided to continue to drive the car a few months with the assurance that was conveyed to him that there was no concern. I became worried and asked him to take the car to another dealership for a 2nd opinion. Today we were told we need the VTC Actuator replaced and possibly the Timing Chain. All together we are looking at a $2400 repair cost. Finally to make matters worst, I had my oil change yesterday at Mungenast, but when I collected my car, the dashboard still stated 30% Oil life. In the best case scenario the technician just forgot to switch a button to restate the oil life but at worst they did not change my oil. I have 0 confidence in their ability and will not be returning as a customer. More

Report | Print

St. Louis Honda Rocks! I can not say enough good things about St. Louis Honda, especially Rob Carroll! The employees are top notch. Everyone is so friendly and helpful and g I can not say enough good things about St. Louis Honda, especially Rob Carroll! The employees are top notch. Everyone is so friendly and helpful and go above and beyond to make your experience at the dealership pleasant. This is my 3rd Honda Accord, the last 2 of which I purchased from Rob. He's honest, personalable, conscientious, and continues to find the perfect car for me every time. My mom also purchases her SUVs with Rob. We think he is truly the best sales consultant we've both ever had. Collectively over the past 9 years we have bought 4 cars with Rob. Any Honda I purchase will always be from Rob and I will always send friends or family looking to purchase a Honda his way! Also thank you to Jim Davies and Beverly Nahlik for the entertaining and lively conversations! More

Report | Print