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Stephen Tiepelman

Overview Reviews (174) Inventory (396)

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Stephen Tiepelman

Stephen Tiepelman | Page 7

Service Advisor

Dave Mungenast St. Louis Honda

5939 South Lindbergh Blvd.
St. Louis, MO 63123

After receiving a Degree in Automotive Technology and working for a time as a recreational vehicle technician, Steve joined the Mungenast St. Louis Honda service team in May of 1997. He has since earned the designation of "Platinum Level" Automotive Service Advisor. In his free time, Steve spends time outdoors enjoying bow hunting, fishing and camping with family.

4.8

174 Reviews

4.8

174 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (174) Inventory (396)

Dealership Experience

29 yrs, 6 mos

Industry Experience

29 yrs, 6 mos

174 Reviews of Stephen Tiepelman

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August 29, 2024

Dealership Rating

Employee Rating

I was very pleased with the service staff. My advisor, Steve, was courteous, explained what needed to be done, and kept me informed as soon as the problem was diagnosed. My advisor, Steve, was courteous, explained what needed to be done, and kept me informed as soon as the problem was diagnosed. More

by BSTUCKMEYER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 06, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

August 21, 2024

Dealership Rating

Employee Rating

Staff is always pleasant and helpful. The staff took the time to make sure that I was understanding the information given to me. I prefer to come to the dealership for my oil changes. I f The staff took the time to make sure that I was understanding the information given to me. I prefer to come to the dealership for my oil changes. I feel that I won’t be taken advantage of as opposed to an independent store. More

by TRISHB71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Opitz, Chris Taylor, Joe Caruana, Tracy Peters, Scott Lenox

Aug 31, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

August 20, 2024

Dealership Rating

Employee Rating

I love my ST LOUIS HONDA. Been coming there for many years. Kenny was always our salesman. Been coming there for many years. Kenny was always our salesman. More

by SMC2926

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 31, 2024 -

Dave Mungenast St. Louis Honda responded

We're glad you had such a wonderful experience with us! Thank you for your business! Dave Mungenast Customer Service

August 14, 2024

Dealership Rating

Employee Rating

Service was good, friendly staff. Waiting rooms clean and comfortable. Easy to make an appointment Waiting rooms clean and comfortable. Easy to make an appointment More

by EJEIGEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 17, 2024 -

Dave Mungenast St. Louis Honda responded

We appreciate the feedback! Thank you again for your business! Dave Mungenast Customer Service

August 03, 2024

Dealership Rating

Employee Rating

This dealership does excellent work for my Honda Accord. I will use them in the future. I will use them in the future. More

by mck131

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

July 19, 2024

Dealership Rating

Employee Rating

Efficient. Knowledgeable. Quick check in process. Steve Tiepelman is excellent with customer service and answering technical questions! Knowledgeable. Quick check in process. Steve Tiepelman is excellent with customer service and answering technical questions! More

by mshmidt2001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 27, 2024 -

Dave Mungenast St. Louis Honda responded

We're glad you had such a wonderful experience with us! Thank you for the business! Dave Mungenast Customer Service

July 10, 2024

Dealership Rating

Employee Rating

Whenever I bring my 2010 Honda Civic Coupe in, I always get top notch service get top notch service More

by jim.schmitz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Opitz, Chris Taylor, Joe Caruana, Tracy Peters, Scott Lenox

Jul 11, 2024 -

Dave Mungenast St. Louis Honda responded

Jim, Great to hear about your positive service experience. Thank you again for your business! Dave Mungenast Customer Service

June 30, 2024

Dealership Rating

Employee Rating

well done but you ran out of parts for the recall and had to return had to return More

by mschultz82s

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 03, 2024 -

Dave Mungenast St. Louis Honda responded

Very sorry we did not have all the parts to take care of the recall in one visit. We are however glad we were able to eventually take care of this for you. Thank you for the business! Dave Mungenast Customer Service

June 30, 2024

Dealership Rating

Employee Rating

Great and amazing customer care. Lovely, calm and quiet environment. Amazing and lovely service experience Lovely, calm and quiet environment. Amazing and lovely service experience More

by p-zol

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 03, 2024 -

Dave Mungenast St. Louis Honda responded

We're happy you found our staff to be so supportive during your experience here at Dave Mungenast St. Louis Honda. Thank you for your business! Dave Mungenast Customer Service

June 23, 2024

Dealership Rating

Employee Rating

Fast and friendly ! Tracy typified the Mungenast experience, informative but not forcing unnecessary services or repairs. Tracy typified the Mungenast experience, informative but not forcing unnecessary services or repairs. More

by Bryan.Ohagan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Opitz, Chris Taylor, Jim Davies, Tracy Peters

Jun 25, 2024 -

Dave Mungenast St. Louis Honda responded

Hi Bryan. We are very happy to have provided you with such a positive experience! Thank you again for the business! Dave Mungenast Customer Service

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