Stephen Torrens
Stephen Torrens at Empire Toyota of Huntington
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Stephen Torrens | Page 3

General Manager

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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5.0
35 Reviews
5.0

35 Reviews

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35 Reviews of Stephen Torrens

February 25, 2022

Dealership Rating
Employee Rating

Everyone who helped me along the way was very professional and super nice. I definitely got a deal here I wouldn’t have gotten anywhere else. Love my new rav 4!! More

by JESSIMCNEILLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Adeyemi , Keith Drago

Feb 25, 2022

Empire Toyota of Huntington responded

Congratulations on your new vehicle! We are so appreciative of the opportunity to work with you, and we are delighted that our team provided you with top-notch service throughout your visit! Thank you so much for your positive review. We wish you the safest of travels in your new ride!

September 01, 2021

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Employee Rating

Excellent customer service from Yoelis Fernandez and the rest of the team at Toyota of Huntington. Everyone made sure I was comfortable and understood everything that was going on with the purchase of my ne More

by V12Hayden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Empire Toyota of Huntington responded

Hayden, Thank you for taking the time to leave us this excellent review! We are honored to have had the opportunity to work with you, and we are so glad that Yoelis and the team provided you with great care throughout your visit. Congratulations on your new vehicle! We hope to see you again when the time comes for your vehicle's first service.

June 02, 2021

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Employee Rating

Everyone was helpful and friendly. Did not feel pressured during the whole process. Dealership was clean and inviting to come into. Glad we bought our new 4Runner thru Empire More

by jwmack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Empire Toyota of Huntington responded

Thanks jwmack! We're happy to hear that you had a great car buying experience with us, and that you felt well accommodated though each step of the process. We appreciate your business and hope you're enjoying your new 4Runner.

February 18, 2021

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I did not get the dame car that the down payment was made on. The transaction took many hours and was rushed at the end. They forgot to give me the WE OWE YOU for my heated seats. I had to rush back and get More

by CSHEREDOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Khan

Feb 18, 2021

Empire Toyota of Huntington responded

Hello Csheredos, I am sorry to hear that you were unsatisfied with your sales experience, and I apologize for any inconvenience you have experienced since then. Please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly and make sure the issue with your heated seats is taken care of. Thank you.

Feb 19, 2021

CSHEREDOS responded

The dealership reached out to me in a remarkably fast manner and addressed all of my concerns immediately. They were very receptive to my issues and were very earnest in resolving them. I do love the car i got and would definitely use the dealership again

August 12, 2020

Dealership Rating

Maintenance & inspection & brakes Charged a “check out fee” of $31.30 on top of the amount that I was told was the total. This fee was never discussed. More

by lmazzola1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Juan Vargas

Sep 29, 2020

Empire Toyota of Huntington responded

I am sorry this was not communicated to you, lmazzola. Please contact Stephen Torrens at 631-498-8302 and he would be happy to discuss this with you directly. Thank you.

August 08, 2020

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Employee Rating

The sales experience at Toyota Huntington during the COVID-19 pandemic was exceptional. We felt the dealership was clean and safe and accommodations to test driving were made to keep buyers and employee More

by eap
Recommend Dealer
Yes
Sep 29, 2020

Empire Toyota of Huntington responded

We're glad you had a great experience with us, eap. We appreciate your patience and look forward to working with you again in the future.

March 10, 2020

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Employee Rating

Fantastic customer service, always attentive to your need. Looking for a vehicle head to Toyota of Huntington. Will not find better help elsewhere. Excellent customer service oriented people. More

by FRIVERA3146
Recommend Dealer
Yes

Other Employees Tagged: Larry Velasquez , Michael Aguilar, Service Department, Toyota ext 418

Mar 11, 2020

Empire Toyota of Huntington responded

Thank you for your review and recommendation! It's been a pleasure serving you, and we look forward to doing so for years to come!

January 02, 2020

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Excellent, Fast, and Friendly Service. Everyone was courteous, knowledgeable, and helpful. Could not have asked for a better experience. Traded in the old car and drove out with a new car i More

by catpear5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Munoz, Yoelis Fernandez

Jan 07, 2020

Empire Toyota of Huntington responded

Thank you for the great review on our team! We are happy to read your trade-in was a great experience. Please let us know if there is anything else we can do.

November 17, 2019

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From the moment we walked in the door the entire team was welcoming friendly helpful and made a stressful process of buying a new car super smooth More

by hfgdesign
Recommend Dealer
Yes

Other Employees Tagged: Javier Munoz, Kasim Olamuyiwa , Kendell Kensell, Justin (sales manager) and Liz (Receptionist)

Nov 19, 2019

Empire Toyota of Huntington responded

Thank you for the great review on your time with us and our sales team! Please let us know if there is anything else we can do.

November 12, 2019

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Employee Rating

Toyota of Huntington is the best! I've been a customer of Toyota Huntington for many years. I continue to do business with them because they are always professional, respectful and kn More

by LESPARZA1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Liz MacFall, Kelly Henry , Service Department, Toyota ext 418, Juan Vargas, Gus

Nov 14, 2019

Empire Toyota of Huntington responded

Thank you for the kind words and years of continued patronage!