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Stephen Ward
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115 Reviews
Dealership Experience
7 yrs, 5 mos
115 Reviews
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115 Reviews of Stephen Ward
August 27, 2021
Five stars is not high enough for the excellent service we received. We would highly recommend this dealership. This was our first visit to this dealership and we were amazed at the professionalism by Ste we received. We would highly recommend this dealership. This was our first visit to this dealership and we were amazed at the professionalism by Steve Ward and Eugene Papaleo. They made the process of purchasing our new Mazda very smooth and stress free. More
by kmmiller12339
Other Employees Tagged: Eugene Papaleo
Helpful 
July 27, 2021
Very clean dealership and friendly people!My car buying Very clean dealership and friendly people! My car buying experience was a pleasure, and I never felt pressured. Steve Ward is the best and I love my Very clean dealership and friendly people! My car buying experience was a pleasure, and I never felt pressured. Steve Ward is the best and I love my new Mazda! More
by latham83
Other Employees Tagged: Sheila Nesbit
July 21, 2021
Steve Ward has sold my husband and I two vehicles. We couldn’t be more please with the service he provided to us each time we were in the market for a new Mazda! couldn’t be more please with the service he provided to us each time we were in the market for a new Mazda! More
by Demia Bennett
July 14, 2021
An amazing team!! Always attentive and respectful, great professionals!! This is my third Mazda purchased from Heritage Mazda Bel Air, Had the pleasure to be helped by Cassandra Foss and Steve Ward, you we professionals!! This is my third Mazda purchased from Heritage Mazda Bel Air, Had the pleasure to be helped by Cassandra Foss and Steve Ward, you were amazing people to work with and above all a big thanks to the General Manager Mr Rodney Dais for getting me the best deal!!! More
by edsan512mb
Other Employees Tagged: Cassandra Foss
April 30, 2021
Steve was absolutely awesome. Very down to earth and friendly. He was extremely thorough and helpful during my visit. I felt it easy to connect with him and trust his recommendations. friendly. He was extremely thorough and helpful during my visit. I felt it easy to connect with him and trust his recommendations. More
by Rachel
October 08, 2020
Not at all customer oriented, felt very pressured ,and total indifference on their part.Wanted me to buy the car that night, and they had no concern at all for what I wanted as the the customer.They kept total indifference on their part.Wanted me to buy the car that night, and they had no concern at all for what I wanted as the the customer.They kept calling and texting even after I said I wasn't interested in the Rouge.The salesman was abrupt,pushy and rude.Never had an experience like this at a dealership and hope I never have another one. More
by leezalee74
Other Employees Tagged: Damon Snipe
September 14, 2020
Would like to say thank you to Steve Ward and everyone else at this excellent dealership. Definitely the best car buying experience I have ever had. Friendly, polite staff, and delivery to my home in No else at this excellent dealership. Definitely the best car buying experience I have ever had. Friendly, polite staff, and delivery to my home in Northern New Jersey, which was much appreciated after my open heart surgery. Love you all and good karma!!! Karen Stachnick More
by Kajedon
Other Employees Tagged: Rodney Dais, Ryan Lueckert, Damon Snipe
June 22, 2020
Steve was calm, knowledgeable, and very helpful. He stayed 2 hours late with me (until 11 pm!) to help finalize the sale. I would recommend Heritage Mazda to anyone looking for a new or used car. stayed 2 hours late with me (until 11 pm!) to help finalize the sale. I would recommend Heritage Mazda to anyone looking for a new or used car. More
by William.t.waibel
Other Employees Tagged: Kenneth Arment , Ryan Lueckert, Damon Snipe
May 22, 2020
Thank you Steve Ward and team for excellent service! Delivered my car same day! Mazda CX-5 is amazing very thankful that you went the extra mile to get the car I wanted. Financed department got me the b Delivered my car same day! Mazda CX-5 is amazing very thankful that you went the extra mile to get the car I wanted. Financed department got me the best deal with Mazda! More
by Amydleslie
Other Employees Tagged: John Demartino III, Damon Snipe
March 08, 2020
Fantastic customer service My husband and I had been going back and forth on buying a bigger car since we had a baby. Went in to test drive in late 2018 and met Steve Ward. He w My husband and I had been going back and forth on buying a bigger car since we had a baby. Went in to test drive in late 2018 and met Steve Ward. He was wonderful! Very supportive of my decision to wait, but still checked up with me occasionally. Was finally able to make a fantastic deal that made everyone happy. Was respectful of the fact that we have a baby and time is precious and buying a car is no easy task. More
by sarahabronstein
Other Employees Tagged: Kenneth Arment , Ryan Lueckert, Damon Snipe
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