Steve Butsch | Page 4

The sales team are outstanding This is our second vehicle purchase with Bill Delord Cadillac. Tim Long our sales executive was extremely helpful in helping me to choose the right v This is our second vehicle purchase with Bill Delord Cadillac. Tim Long our sales executive was extremely helpful in helping me to choose the right vehicle for my wife and me. My original thought was either and SRX or an XT5 but after working with the 2 of us helped us settle in on a CTS-4. The rest of the team starting at Bill Delord to General Manager Jerry Perrow worked to put together a very compelling deal and made us feel like we were the most important customer they have. Frank Lambert helped us get the best price possible for our trade-in. As with my previous experience with this group of professionals Steve Butsch got us the best financing available and made the financing and deal closure super simple. Our hats are off to this outstanding group. I look forward to doing business with them again in the future. Thank you, Keith and Sally Drummond More

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Great service, warm reception, courteous salesman. I was looking to buy a car and wanted a 2011 Lexus ES 350 model. I had trouble finding one until my husband saw this dealership on the internet. Our f I was looking to buy a car and wanted a 2011 Lexus ES 350 model. I had trouble finding one until my husband saw this dealership on the internet. Our first experience with Bill DeLord was met with a warm reception, courteous salesman, and great service. I love my new car! More

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Outstanding Dealer and good to work wih. I have purchased 4 cars from this dealer and they have been great to work with in all cases. The salesmen are friendly and they know the products. T I have purchased 4 cars from this dealer and they have been great to work with in all cases. The salesmen are friendly and they know the products. Their service is outstanding. When you have a problem, they go out of their way to solve it. Cars are becoming very complex and they have so many options you can get. If you have a problem understanding all these options and how they work and how you get them to work, the salesmen, sales manager, finance person and even the owner will help you even if it takes a lot of time. I would recommend this dealer to anyone. More

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My experience with Bill Delord Dealership was amazing. I found Bill Delord's Dealership to be very professional, yet extremely friendly and courteous. They made my experience simple and rewarding and allo I found Bill Delord's Dealership to be very professional, yet extremely friendly and courteous. They made my experience simple and rewarding and allowed me to experience the feeling of being able to select the car that was right for me. The staff were efficient and respected my time when at the dealership. In addition, they were very knowledgeable about their vehicles and were more than helpful in demonstrating all the features of my new automobile. It is without hesitation that I would refer both family and friends to Bill Delord for their automotive needs! More

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Excellent experience!!! I'm a GM employee with 23 yrs experience and am very critical of how the Dealer/ Customer experience is. Well, let me tell you, from the time my wife I'm a GM employee with 23 yrs experience and am very critical of how the Dealer/ Customer experience is. Well, let me tell you, from the time my wife and I walked in to Bill DeLord's dealership, it was excellent. The Gereral Mgr., our salesman), the finance guy and Bill DeLord himself couldn't have been anymore accommodating and friendly. My first purchase there and it won't be my last. More

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Bought a pre-owned vehicle, sales consultant was fantastic! We found a model that we were looking for on the lot while the dealership was closed. We returned during business hours and were greeted promptly by T We found a model that we were looking for on the lot while the dealership was closed. We returned during business hours and were greeted promptly by Tim Long. Tim was fantastic. He was friendly, knew a lot about the vehicle we test drove, and was not pushy about the sale at all. He took a genuine interest in us and treated us like friends. When it came to the actual deal, he worked with Steve, in finance, to get us to the terms we were looking for. We were offered more than what we expected for our trade-in, and given the payment amount we were looking for without a lot of negotiation on our part. We would recommend Bill Delord to anyone looking for a pre-owned vehicle. Tim would be our first choice for sales anytime. More

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A good deal with discounts and rebates,good product I dealt with Ron Morris and had a very good experience through the entire process . All sales personnel were courteous friendly . The process went as I dealt with Ron Morris and had a very good experience through the entire process . All sales personnel were courteous friendly . The process went as I felt it should. I feel confident that I received the best Truck for the money and can rest assured that I will continue doing business at this dealership More

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Excellent I've purchased my last 4 cars from Bill DeLord Autocenter and highly recommend them for both sales and service! Very knowledgeable and courteous staf I've purchased my last 4 cars from Bill DeLord Autocenter and highly recommend them for both sales and service! Very knowledgeable and courteous staff who make you feel right at home. I've never had such a nice experience at any other dealership and have loved all the cars I've purchased there. Service is great too! More

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Extremely professional and personable staff Mike Brooks was a pleasure to deal with for my purchase. Very proactive, attentive and easy to deal with. He was very knowledgeable about the vehicle Mike Brooks was a pleasure to deal with for my purchase. Very proactive, attentive and easy to deal with. He was very knowledgeable about the vehicle I purchased even though it was not a GM product. The used 2013 Ford Edge I purchased was in like new condition and priced so well that no negotiating was necessary. The entire process from test drive to leaving the dealership couldn't have been more than 90 minutes. Steve Butsch, the Finance Manager was very friendly and easy to deal with and had our paperwork completed and us on our way very quickly. Mr. DeLord should be very proud of his professional, courteous staff and I would encourage anyone who reads this to consider them for their next car purchase. More

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Awesome experience This is our third car purchased with this dealership and the team surpassed themselves. Way to go! The facility and customer area are always clean and This is our third car purchased with this dealership and the team surpassed themselves. Way to go! The facility and customer area are always clean and inviting - much appreciated. More

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