Steve Byrd | Page 12

Steve Byrd gets the job done right‼️ Been with MB Alpharetta for 7 years now and Steve Byrd takes careof the person & the car highly professionally and gets the job done correctly every Been with MB Alpharetta for 7 years now and Steve Byrd takes careof the person & the car highly professionally and gets the job done correctly every time. Thanks to Steve and all the great people there at MB Apharetta ?? More

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Thank you, Steve Byrd. It was a pleasure working with Steve. He is always prompt in replying, gives all the information upfront which helps decision making. Steve. He is always prompt in replying, gives all the information upfront which helps decision making. More

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Exceptional service I was having a problems with my car, Steve Byrd of RBM researched the service that was done on my car by another Mercedes dealership and told me the r I was having a problems with my car, Steve Byrd of RBM researched the service that was done on my car by another Mercedes dealership and told me the regularly scheduled maintenance that was not done on my car that could be contributing to the problem. Mr Byrd was thoughtful when I told him my budget and suggested what I needed done right away and what I could delay temporarily. Mr Byrd was as example of why I pass two other Mercedes dealerships ...., RBM’s exceptional service and care for its customers. More

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Most caring organization ever Charlene and Darrell Montonaro could not be any more pleased with our experience at RBM of Alpharetta, GA Mercedes Benz /dealership. Our primary sales Charlene and Darrell Montonaro could not be any more pleased with our experience at RBM of Alpharetta, GA Mercedes Benz /dealership. Our primary sales representative, Vadim Russu, made every effort to get an answer to our every concern and question. Whatever department was in charge of a particular area of concern, Mr Russu would excuse himself to contact a member of that department in order to give us the most correct answer, sometimes bringing that person with him to answer us directly. Honestly, we have NEVER received so much care and concern for our comfort level. We have never been interested in a lease arrengement, but Mr. Russu went over the Mercedes-Benz arrangement, THREE TIMES, comparing other arrangements to yours, and we COMFORTABLY decided to make the lease arrangement. I have been involved in the automobile business, some years ago with VOA, and I have never experienced such a careful, hard working person as Mr. Russu. We want to do the right thing by him, but fear he will be promoted to a position where he would not be able to be our representativ. That probably wouldn't matter because whomever we have will do a special job for us. On a scale of one to ten, we give Mr. Russu a resounding TWENTY!!! More

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Great Service Great Organization As always Steve Byrd was fantastic. I was in and out in record time and my problem was solved. Steve took the time to explain everything that was done As always Steve Byrd was fantastic. I was in and out in record time and my problem was solved. Steve took the time to explain everything that was done and to show me the finished product. I could not have been more pleased. Jack More

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CPO - AMG GLE43 SUV Absolutely fantastic buying experience. Kagan Scott, Sharon Thompson, and the team working with them were professional, knowledgeable, courteous, and Absolutely fantastic buying experience. Kagan Scott, Sharon Thompson, and the team working with them were professional, knowledgeable, courteous, and not pushy. I have been a service customer at RBM of Alpharetta for 9 years. When it came time for a new car, I didn't want to give up the service department, and my service advisor Steve Byrd. The service department at RBM is awesome. So, a new to me Mercedes is what I was looking for. Kagan got me fixed up with exactly the car I wanted. More

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Service excellence Steve Byrd always exceeds on service delivery, and the workshop is extremely prompt. I strongly recommend RBM of Alpharetta for automotive service and Steve Byrd always exceeds on service delivery, and the workshop is extremely prompt. I strongly recommend RBM of Alpharetta for automotive service and maintenance repairs More

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Super Service My car was totaled and I bought a used car still under warranty from another dealership (not Mercedes). There were a couple minor things that needed t My car was totaled and I bought a used car still under warranty from another dealership (not Mercedes). There were a couple minor things that needed to be fixed so I took my new used car to MB in Alpharetta. Steve Byrd and his assistants (Toby) were super. They did everything in a timely basis with no questions asked. Super friendly and very polite. Great place to do business which I plan to do in the future. More

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Great service- My service advisor- Steve Byrd was very prompt, respectful of my time and took very good care if me! I never take my car anywhere except to RBM for se My service advisor- Steve Byrd was very prompt, respectful of my time and took very good care if me! I never take my car anywhere except to RBM for service!! More

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Professional and honest Steve Byrd is always professional and courteous. I have an older Benz that I have serviced and he’s honest on what I need to spend my money on with it Steve Byrd is always professional and courteous. I have an older Benz that I have serviced and he’s honest on what I need to spend my money on with it being an older vehicle. More

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