Steve Byrd | Page 15

RBM of Alpharetta is the best! I give RBM of Alpharetta a 5 star rating because of the exceptional quality and amazing service I always receive. My service advisor Steve Byrd is al I give RBM of Alpharetta a 5 star rating because of the exceptional quality and amazing service I always receive. My service advisor Steve Byrd is also a reason for that 5 star rating. He's always very helpful and nice to deal with. I'd recommend this dealership to anyone who wants an easy pleasant experience but also top of the line service. More

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Excellent service and pleasant people Steve Byrd at RBM of Alpharetta is great to work with. Confident and trust worthy that the work gets done right. We buy there because the service is e Steve Byrd at RBM of Alpharetta is great to work with. Confident and trust worthy that the work gets done right. We buy there because the service is excellent More

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Air bags and A service Steve Byrd with RBM was my service advisor and did an excellent job keeping me informed. He also did a great job explains what was going on and he ex Steve Byrd with RBM was my service advisor and did an excellent job keeping me informed. He also did a great job explains what was going on and he explained the services and cost for each one. I initially purchased my car from RBM they have been excellent to work with and I do not hesitate to call when I have any questions or need anything regarding my car. More

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Fabulous Service Steve Byrd is knowledgeable, efficient & friendly. It’s always a pleasurable experience to have my car serviced here. Wonderful staff and crew, nic Steve Byrd is knowledgeable, efficient & friendly. It’s always a pleasurable experience to have my car serviced here. Wonderful staff and crew, nice amenities, and everyone is always quick to help with whatever is asked. More

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I came in to replace a faulty battery and for my B service. As a first time owner of a C Class pre-owned car purchased in 2014 I decided to use RBM/Alpharetta to service my car in 2015 I wasn't completely satis As a first time owner of a C Class pre-owned car purchased in 2014 I decided to use RBM/Alpharetta to service my car in 2015 I wasn't completely satisfied with the service advisor who is no longer employed there. When I returned for my subsequent service Steve Byrd was assigned to be a service advisor. Lucky me. Ever since then everything has been great from the service to the friendly and professional advice afforded by Steve. I never feel pressured in making a decision about a particular service. I hope RBM/Alpharetta views Steve as a valued member of there staff. More

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Steve Byrd at RBM North is the best! Excellent service...great communication and friendly...Steve Byrd at RBM North always goes the extra mile! Highly recommend!! Terri Reece was awesome Excellent service...great communication and friendly...Steve Byrd at RBM North always goes the extra mile! Highly recommend!! Terri Reece was awesome too! Call her to buy new or used. More

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Steve at RBM of Alpharetta never disappoints! My appointment was for 10:00 with Steve Byrd. I was in a loaner car and on my way home in 15 minutes! Steve updated me, via text, later in the day to My appointment was for 10:00 with Steve Byrd. I was in a loaner car and on my way home in 15 minutes! Steve updated me, via text, later in the day to let me know that my car would be ready the next morning. Early the next morning he texted again to let me know when my car would be ready and that I could pick it up at my convenience. It was sparkling clean when I got there, and once again, I was on my way back home in record time. I have dealt with Steve since I bought my car 4 years ago, and I have always received excellent service. We are moving to another city in May, and I will certainly miss RBM of Alpharetta. I am glad that I was able to use them one last time. It will be interesting to see how the service department at the dealership in our new home compares. Steve Byrd and the staff at RBM of Alpharetta have certainly set the bar high! More

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Service work done on C300 4matic Excellent service experience with RBM of Alpharetta. Work completed on time and loaner vehicle provided. Service representative Steve Byrd was very p Excellent service experience with RBM of Alpharetta. Work completed on time and loaner vehicle provided. Service representative Steve Byrd was very professional & kept me up to date on progress. Ivelys Madrid handled the payment process in a prompt and professional manner. More

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Excellent experience at RBM with Bill Favini! My wife and I just leased our 4th vehicle from Bill Favini at RBM Mercedes Benz in Alpharetta, GA. Bill has continuously given us exceptional service My wife and I just leased our 4th vehicle from Bill Favini at RBM Mercedes Benz in Alpharetta, GA. Bill has continuously given us exceptional service, honest and straightforward assessments of each vehicle we were considering and is very pleasant to work with. Our discussions were always smooth and hassle-free, and Bill went out of his way to make certain that we received an excellent deal. Hands down, Bill is the best Salesperson we have ever dealt with among several States that we have lived in -- given his long Sales experience and professionalism. With regard to RBM Dealership, we would not go anywhere else for a vehicle. The Finance Dept is very honest and easy to work with (Lisa Brennan), and their Service Dept is superb providing impeccable 5-star service, treating their customers with respect and having demonstrated excellent reliability and dependability in repairing our vehicles rapidly and efficiently. Over the years, we have owned cars from BMW, Lexus, Buick, and Ford, but RBM Mercedes in Alpharetta has always provided us the best service of our vehicles at a fair price, bar none. More

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EXCELLENT SERVICE! I am extremely impressed with RMB of Alpharetta including the friendliness of all the employees and their expertise of the Mercedes automotive industr I am extremely impressed with RMB of Alpharetta including the friendliness of all the employees and their expertise of the Mercedes automotive industry. Terri Reese was most efficient, looking into my requirements, offering suggestions, and very knowledgeable about all aspects of the vehicle in which I purchased. The entire process was streamlined and quick. This was my second purchase from RBM and I highly recommend it to anyone looking for a top quality dealership! More

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