Industry Experience
28 yrs, 2 mos
Languages Spoken
English
166 Reviews
Write a Review166 Reviews of Steve Byrd
July 08, 2019
Repair work Consistently great customer experience working with Steve Byrd my service advisor. Steve provides prompt responses to all of my questions and explains Consistently great customer experience working with Steve Byrd my service advisor. Steve provides prompt responses to all of my questions and explains all of the work that needs to be performed on the vehicle. I can highly recommend working with him. More
July 08, 2019
Outstanding Customer Service Each time I visit this dealership it reminds me why you do business with people you like. This starts and end with the outstanding courtesy and knowle Each time I visit this dealership it reminds me why you do business with people you like. This starts and end with the outstanding courtesy and knowledge service I receive from my service advisor Steve Byrd. Steve has been my service advisor for the past 20 years you do not do business with someone for that long unless your car comes back fixed. More
Other Employees Tagged: Dan Berry
July 08, 2019
Service Excellent Just a note to say how very pleased we were with Steve Byrd and his staff. We drive the extra mile just to deal with Steve and his staff. The quality Just a note to say how very pleased we were with Steve Byrd and his staff. We drive the extra mile just to deal with Steve and his staff. The quality work and friendliness of staff is excellent . More
July 08, 2019
Outstanding Service Each time I have come to RBM everyone has been friendly and professional. Steve is a professional service representative and very knowledgeable. I did Each time I have come to RBM everyone has been friendly and professional. Steve is a professional service representative and very knowledgeable. I did not have to wait a long time and the paperwork was completed in a timely manner. More
June 27, 2019
Andy Sayers I actually enjoyed my purchase experience with Andy and RBM. Not only is Andy fully knowledgeable on his product, he was professional in all aspects o I actually enjoyed my purchase experience with Andy and RBM. Not only is Andy fully knowledgeable on his product, he was professional in all aspects of my purchase. I was treated fairly all the way around and I am fully satisfied with my new GLE. If you are looking for a Mercedes in north Atlanta there is no reason to consider any other dealership. I am extremely happy with the Mercedes brand. My prior car was also a Mercedes and the service received at RBM is always outstanding. RBM is definitely on top of their game. More
Other Employees Tagged: Andy Sayers, Sharon Thompson
June 27, 2019
Tire replacement I bought 4 new tires last year and somewhere got nails in both tires on the passenger side. Steve Byrd, my rep took really good care and replaced both I bought 4 new tires last year and somewhere got nails in both tires on the passenger side. Steve Byrd, my rep took really good care and replaced both tires. More
June 20, 2019
Always Great Service Steve Byrd at RBM of Alpharetta always goes the extra mile to make sure all of my service and repair needs are taken care of in a timely and professio Steve Byrd at RBM of Alpharetta always goes the extra mile to make sure all of my service and repair needs are taken care of in a timely and professional manner. I highly recommend RBM and Steve for all your service and/or repair needs. More
Other Employees Tagged: Bill Favini
June 17, 2019
Great Service Steve! With the great help of Steve Byrd, I had a wonderful experience at the RBM of Alpharetta Service Department. Steve is very professional, reliable, and With the great help of Steve Byrd, I had a wonderful experience at the RBM of Alpharetta Service Department. Steve is very professional, reliable, and efficient! Really enjoyed the service there! More
June 14, 2019
Best Service in Town I can’t say enough good things about the service department at RBM of Alpharetta. Friendliness and efficiency are their strong traits. It’s as if peop I can’t say enough good things about the service department at RBM of Alpharetta. Friendliness and efficiency are their strong traits. It’s as if people are waiting for you when you drive up. More
June 11, 2019
the best service I have This service company provides the best service I have. They help me replace the battery. They provide a new and clean car for me to use when they fix This service company provides the best service I have. They help me replace the battery. They provide a new and clean car for me to use when they fix my car. Thanks so much. I feel so satisfied.🤗 More