Steve Furtardo
Steve Furtardo at Flood Mazda

Steve Furtardo | Page 16

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.9
647 Reviews

Languages Spoken

English English

Portuguese Portuguese

4.9

647 Reviews

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647 Reviews of Steve Furtardo

November 15, 2023

Dealership Rating
Employee Rating

Great communication at all stages of the service, and making sure the customer was happy about the service More

by HAMID.R.GHAZIZADEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Nov 20, 2023

Flood Mazda responded

Dear Hamid, Thank you for taking the time to leave a review. Our goal is 100% customer satisfaction here at Flood Mazda. We look forward to seeing you again soon. Happy Holidays. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

November 11, 2023

Dealership Rating
Employee Rating

Great dealership! They meet and often exceed expectations. I highly recommend Flood Mazda. Sales and Service. More

by JOHNASTRINGER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2023

Flood Mazda responded

Dear John, Thank you so much for the positive review with Flood Mazda and Anthony. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. We want every experience to be "five stars"! We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 31, 2023

Dealership Rating
Employee Rating

Very efficient, clean, professional and actually enjoy the videos of the service performed. Very accommodating when a ride is needed! More

by A.WLODARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro

Nov 01, 2023

Flood Mazda responded

Good Afternoon Thank you for taking the time to review our dealership and service department. We appreciate your business and are always here to help. We look forward to seeing you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 29, 2023

Dealership Rating
Employee Rating

I , and my family, Have had many pleasant experiences with flood mazda over the years More

by KHART7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro, Frank Polanco

Oct 30, 2023

Flood Mazda responded

Good Morning I am happy to hear that you have great experiences here at Flood Mazda. Our goal is 100% customer satisfaction! We look forward to seeing you again on your next vist. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 28, 2023

Dealership Rating
Employee Rating

Extremely nice customer service people. Also notified me with any updates and/or recommendations. Flood Mazda also provided transportation to and from the service as well as leaving me a More

by MCGRATH70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Oct 30, 2023

Flood Mazda responded

Good Morning Thank you for the positive 5-Star review! We appreciate your business and stand by our service in excellence. Our goal is 100% customer satisfaction, and it looks like we achieved that with you. We look forward to seeing you again on your next service appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 23, 2023

Dealership Rating
Employee Rating

Two very good experiences and looking forward to more. My first time there (emissions test) was so good that now I take my Ford there for service. More

by nordmarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Oct 24, 2023

Flood Mazda responded

Good Morning Thank you for the 5-Star review! we strive to provide our customers with an upfront, transparent, and hassle-free experience. We are glad to help and happy that your experience was a good one. We look forward to seeing you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 22, 2023

Dealership Rating
Employee Rating

I have found that you need to be informed about service requirements before going to dealership. You must also keep track of prior service to avoid unneeded service. The video done by the service tech is o More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Oct 24, 2023

Flood Mazda responded

Good Morning, Thank you for taking the time to leave a review. Our goal is 100% customer satisfaction, and our service department provides our customers with an upfront, transparent, and hassle-free experience. We look forward to serving you again., Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 20, 2023

Dealership Rating
Employee Rating

Service experience was great. Work was done in a timely manner. Video was provided explaining what was being done. Fabulous customer service More

by CRUDASITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro, Frank Polanco

Oct 24, 2023

Flood Mazda responded

Good Morning, Thank you for the 5-Star review and leaving the positive review. Our service department provides our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 20, 2023

Dealership Rating
Employee Rating

Service is personal and quality. They only do the work you need done advise what can be done at another time. Never been up sold or pressured into unwanted work More

by nancy.dawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro, Frank Polanco

Oct 24, 2023

Flood Mazda responded

Dear Nancy, Thank you for the 5-Star review and leaving the positive review. Our service department provides our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 16, 2023

Dealership Rating
Employee Rating

Service always takes me In immediately if I have any problem . Last week I had a nail in my tire and had to be back at work in an hour . They took my car in fixed the tire under 40 minutes . More

by colleenlittlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro

Oct 17, 2023

Flood Mazda responded

Good morning Colleen, Thank you for the 5-Star review. We appreciate your business and value you as a customer. Our goal is 100% customer satisfaction, whether you are purchasing a new vehicle or getting yours serviced. We always look forward to seeing you. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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