Steve Furtardo
Steve Furtardo at Flood Mazda

Steve Furtardo | Page 17

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.9
647 Reviews

Languages Spoken

English English

Portuguese Portuguese

4.9

647 Reviews

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647 Reviews of Steve Furtardo

October 11, 2023

Dealership Rating
Employee Rating

Service was outstanding, and I explained what I needed and what was due for the next service. It is not easy to find a service place where you can count on without worrying. I think I found it here. I app More

by CYI1973320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro, Frank Polanco

Oct 16, 2023

Flood Mazda responded

Good Morning, Thank you for taking the time to leave a review! I'm so glad to hear that you had a great experience with our service department. Our goal is 100% customer satisfaction, and it looks like we achieved that with you. Here at Flood Mazda, we stand by our service in excellence. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 01, 2023

Dealership Rating
Employee Rating

Always confident that they will recommend what is necessary and price fairly. Totally happy with the team at Flood! More

by Jae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justis Noka , Frank Polanco

Oct 03, 2023

Flood Mazda responded

Good Afternoon, Thank you for the 5-Star review and the positive comment about our service department. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 23, 2023

Dealership Rating
Employee Rating

Friendly courteous and worked in a tlmely fashion . Did what I asked to be done and completed work on time More

by scttnelson654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro, Frank Polanco

Sep 25, 2023

Flood Mazda responded

Good Morning, Thank you for the positive feedback. We strive to provide our customers with an upfront, transparent, and hassle-free experience. We are glad you received that from our service department. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 22, 2023

Dealership Rating
Employee Rating

Been coming here for service for many years. Last few times here have been disappointing. Presently my car has been in for service for 4 days for an inspection and exhaust leak and I still don't More

by HOLBROOKSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Hanson

Sep 25, 2023

Flood Mazda responded

Dear Steve, We are sorry you were disappointed with the service you have received. The service we just performed on the Nissan Sentra took so long because we had to wait for the exhaust pipe. If the communication between my adviser Frank was poor, I apologize he is new with us. We strive to make every customer happy and keep them as loyal customer's. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 22, 2023

Dealership Rating
Employee Rating

The service staff is friendly, efficient and finishes the work in the time they promised. More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey

Sep 25, 2023

Flood Mazda responded

Hi Steve, Thank you for taking the time to review our dealership, our goal is 100% customer satisfaction. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again.! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 15, 2023

Dealership Rating
Employee Rating

Good service department. I have been bringing my Miata here for several years. I have never been disappointed. More

by WCMACIEJEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Sep 19, 2023

Flood Mazda responded

Good Morning! Thank you for taking the time to review our dealership and express how great our service department is. We truly value our customers and appreciate your business. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 15, 2023

Dealership Rating
Employee Rating

Very satisfied with the service and they even washed my car. I’ll definitely go there for service More

by Doloresl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Flood Mazda responded

Dolores, Thank you for taking the time to review our dealership. We appreciate the 5-Star review and value our customers. Sometimes its the little things that make it all worthwhile. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 08, 2023

Dealership Rating
Employee Rating

Excellent service all around, would recommend it to anyone who asks my opinion. Video of work is very helpful More

by jfinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro

Sep 11, 2023

Flood Mazda responded

Good Afternoon, Thank you for taking the time to review our dealership. We appreciate your business and the 5-Star review. We stand by our service in excellence here at Flood Mazda. We look forward to to seeing you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 06, 2023

Dealership Rating
Employee Rating

Always feel like family when visiting Flood Mazda. Everyone is very friendly and attentive. Excellent customer service. More

by Josev1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Bruce Hanson, Jason Palmari, Sam Cary , William Albro

Sep 07, 2023

Flood Mazda responded

Good Morning, Thank you for the 5-Star review and reviewing our dealership. We love that you feel like part of the family. Our goal is 100% customer satisfaction. Look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 03, 2023

Dealership Rating
Employee Rating

Everyone is always a great help and treat us like family. Wonderful to work with and service is excellent. More

by GEORGEGARNER13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Justis Noka , Lauren Bush

Sep 04, 2023

Flood Mazda responded

Dear George, Thank you for taking the time to leave a review! At Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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