Steve Gremaux | Page 4

Friendly and knowledgeable staff that is thorough with no surprises. I would purchase new or used from this dealership based on my experience with the service department. surprises. I would purchase new or used from this dealership based on my experience with the service department. More

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I used to dread going to any dealership. Bit I am glad that I walked in the door of Serra Toyota. I bought my car there 3 years ago and have had it in for services a few times, and not once Bit I am glad that I walked in the door of Serra Toyota. I bought my car there 3 years ago and have had it in for services a few times, and not once have I had a bad experience. The people have always been friendly, knowledgeable and professional. I appreciate them greatly and would recommend Serra Toyota to anybody seeking a new vehicle. And I really love my car as well! More

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Amazing customer service. Everyone was so Friendly and welcoming. From the purchase of my vehicle to my first oil change. . Everyone was so Friendly and welcoming. From the purchase of my vehicle to my first oil change. . More

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The service team is very professional. They did a great job and very informative, they really know what they’re doing and they helped a lot. Thank you. They did a great job and very informative, they really know what they’re doing and they helped a lot. Thank you. More

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Very helpful, courteous and knowledgeable staff. Best customer lounge I have ever visited. I was in and out in a hour or less. Thank you for taking care of my RAV4. Best customer lounge I have ever visited. I was in and out in a hour or less. Thank you for taking care of my RAV4. More

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Serra Toyota has always treated me with respect and professionalism. And they have done quality work at a fair price. I plan to keep using them for service on my vehicles. professionalism. And they have done quality work at a fair price. I plan to keep using them for service on my vehicles. More

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I got the oil changed there and everyone was friendly and I had some coupons but they didn't qualify ....but the employee got me a good discount any way! I was very happy!!! I had some coupons but they didn't qualify ....but the employee got me a good discount any way! I was very happy!!! More

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Need to improve communication to the customer on status of repairs. Parts needed to be ordered yet I was told parts were in stock. Advisor had taken the day off but no one kept me in the loop of the repair of repairs. Parts needed to be ordered yet I was told parts were in stock. Advisor had taken the day off but no one kept me in the loop of the repair status during his absence. More

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Vey pleased with the brake service from Serra Toyota. Was in and out as promised! Was in and out as promised! More

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Serra is a very good dealership to operate with, they will get you in and out with no problems will get you in and out with no problems More

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