Steve Gremaux | Page 4

I got the oil changed there and everyone was friendly and I had some coupons but they didn't qualify ....but the employee got me a good discount any way! I was very happy!!! I had some coupons but they didn't qualify ....but the employee got me a good discount any way! I was very happy!!! More

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Need to improve communication to the customer on status of repairs. Parts needed to be ordered yet I was told parts were in stock. Advisor had taken the day off but no one kept me in the loop of the repair of repairs. Parts needed to be ordered yet I was told parts were in stock. Advisor had taken the day off but no one kept me in the loop of the repair status during his absence. More

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Vey pleased with the brake service from Serra Toyota. Was in and out as promised! Was in and out as promised! More

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Serra is a very good dealership to operate with, they will get you in and out with no problems will get you in and out with no problems More

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I feel like every service has been great quality work and honest. I never feel like services nor products are pushed on you. Everyone is always professional, honest and kind. honest. I never feel like services nor products are pushed on you. Everyone is always professional, honest and kind. More

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Friendly and competent in their work. Always willing to fit me in their busy schedule which is very customer focused. Always willing to fit me in their busy schedule which is very customer focused. More

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Very helpful, got me a great deal on my trade in, and my new 2026 4Runner. He is definitely the best one to replace my former salesman (untimely departure to another location) for my needs. new 2026 4Runner. He is definitely the best one to replace my former salesman (untimely departure to another location) for my needs. More

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“Excellent customer service! The team went above and beyond to take care of both me and my car, even though I didn’t purchase it from them. Truly impressed by their professionali The team went above and beyond to take care of both me and my car, even though I didn’t purchase it from them. Truly impressed by their professionalism and willingness to help—great experience overall!” More

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Had a coolant valve go out that was under warranty, part was ordered, and installed on the next day. Great service in a timely manner. was ordered, and installed on the next day. Great service in a timely manner. More

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Nice, friendly staff. Good coffee. Service is fairly fast if they are not extremely busy. Good coffee. Service is fairly fast if they are not extremely busy. More

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