Steve Gremaux
Steve Gremaux at Serra Toyota of Decatur

Steve Gremaux | Page 3

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.9
46 Reviews
4.9

46 Reviews

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46 Reviews of Steve Gremaux

August 25, 2026

Dealership Rating
Employee Rating

No matter how many times I visit this dealership, I amalways treated nicely, with professionalism all the way out the door. More

by Bjcarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Brian Keenum, Rachel Falls , Haylee Adamson

Aug 25, 2026

Serra Toyota of Decatur responded

Thank you for your continued trust in Serra Toyota Decatur. We appreciate your kind words about our professionalism. Your feedback means a lot to our team. Michael McLeod General Manager 256-340-0330

August 22, 2026

Dealership Rating
Employee Rating

The staff are friendly and efficient. They keep you informed of what is going on with your service appointment. More

by floydnva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone

Aug 22, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's communication and efficiency. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 20, 2026

Dealership Rating
Employee Rating

5 stars to Steve G. He is the only reason I go to this place More

by Sierra
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 20, 2026

Serra Toyota of Decatur responded

Thank you for your feedback. We appreciate you choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 20, 2026

Dealership Rating
Employee Rating

I am very satisfied with my experience. Assistant Service Manager Steve Gremaux kept me informed throughout the process. I have used a Toyota Service Center for my Sienna van since 2014 wh More

by marie4j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We appreciate your loyalty and are glad to hear about the positive service you received. Your kind words mean a lot to our team. Michael McLeod General Manager 256-340-0330

August 19, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable staff that is thorough with no surprises. I would purchase new or used from this dealership based on my experience with the service department. More

by lou_allegra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Harrison

Aug 19, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with our service department. We appreciate your trust in Serra Toyota Decatur for both new and used purchases. Your feedback is valued. Michael McLeod General Manager 256-340-0330

August 13, 2026

Dealership Rating
Employee Rating

I used to dread going to any dealership. Bit I am glad that I walked in the door of Serra Toyota. I bought my car there 3 years ago and have had it in for services a few times, and not once More

by Leprechaun1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2026

Serra Toyota of Decatur responded

Thank you for your kind words and recommendation. We appreciate your loyalty over the past three years. Serra Toyota Decatur is glad to have earned your trust. Michael McLeod General Manager 256-340-0330

August 13, 2026

Dealership Rating
Employee Rating

Amazing customer service. Everyone was so Friendly and welcoming. From the purchase of my vehicle to my first oil change. . More

by Toya Hampton
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 15, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We're glad our team provided friendly service from purchase to your first oil change. We appreciate your feedback. Michael McLeod General Manager 256-340-0330

August 13, 2026

Dealership Rating
Employee Rating

The service team is very professional. They did a great job and very informative, they really know what they’re doing and they helped a lot. Thank you. More

by stephenhudson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's professionalism and knowledge. We appreciate your feedback and your trust in Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 11, 2026

Dealership Rating
Employee Rating

Very helpful, courteous and knowledgeable staff. Best customer lounge I have ever visited. I was in and out in a hour or less. Thank you for taking care of my RAV4. More

by 2ndstage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's effort and service speed. We're glad you found the lounge comfortable. Serra Toyota Decatur appreciates your feedback. Michael McLeod General Manager 256-340-0330

July 28, 2026

Dealership Rating
Employee Rating

Serra Toyota has always treated me with respect and professionalism. And they have done quality work at a fair price. I plan to keep using them for service on my vehicles. More

by smeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Falls, Noah Rohan

Jul 30, 2026

Serra Toyota of Decatur responded

We appreciate your loyalty and kind words about our service quality and pricing. Thank you for choosing Serra Toyota Decatur for your vehicle needs. Michael McLeod General Manager 256-340-0330

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