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Steve Gremaux

Overview Reviews (52) Inventory (260)

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Steve Gremaux

Steve Gremaux | Page 3

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.9

52 Reviews

Overview Reviews (52) Inventory (260)

4.9

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of Steve Gremaux

September 11, 2026

Dealership Rating

Employee Rating

Always polite and helpful. They also don’t push a bunch of service you DO NOT NEED! They also don’t push a bunch of service you DO NOT NEED! More

by James

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jesse Harrison , Haylee Adamson

Sep 11, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing our team's approach. We appreciate your feedback about the service at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

September 04, 2026

Dealership Rating

Employee Rating

They are easy to communicate and deal with. I feel like I got a great deal. The service dept is also great! I feel like I got a great deal. The service dept is also great! More

by Mer0401

Recommend Dealer

Yes

Sep 04, 2026 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad to hear our team was easy to communicate with and that you had a positive experience with both sales and service at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

September 04, 2026

Dealership Rating

Employee Rating

They are easy to communicate and deal with. I feel like I got a great deal. I feel like I got a great deal. More

by Mer0401

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 04, 2026 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad communication was easy and you felt good about your deal. We appreciate your support of Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 31, 2026

Dealership Rating

Employee Rating

We've bought all our vehicles here since 2005. And we've always used George Jones when we wanted to buy. And we've always used George Jones when we wanted to buy. More

by dawn.dunaway1959

Recommend Dealer

Yes

Other Employees Tagged: Kim Stone, George Jones, Joel Capps, Brian Keenum, Nick Hull, Jesse Harrison

Aug 31, 2026 -

Serra Toyota of Decatur responded

Thank you for your long-term loyalty to Serra Toyota Decatur. We appreciate your continued business and feedback. Please contact us if there’s anything we can assist with. Michael McLeod General Manager 256-340-0330

August 30, 2026

Dealership Rating

Employee Rating

Prompt, courteous professional service! The service manager is the consumate professional and answered all questions and let me know of additional services which U greatly appreciated! The service manager is the consumate professional and answered all questions and let me know of additional services which U greatly appreciated! More

by FatalStar

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kim Stone, Brian Keenum, Meghan Smiley, Rachel Falls, Noah Rohan, Jesse Harrison , Haylee Adamson

Aug 30, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing our team's professionalism at Serra Toyota Decatur. We appreciate your feedback and are glad the service manager addressed your questions thoroughly. If you have any further concerns, please feel free to contact us directly. Michael McLeod General Manager 256-340-0330

August 26, 2026

Dealership Rating

Employee Rating

I have always enjoyed the kindness when I bring my Toyota in for maintenance. They are very thorough. in for maintenance. They are very thorough. More

by Green machine

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 27, 2026 -

Serra Toyota of Decatur responded

Thank you for your kind words about our thorough service and team. We appreciate your continued trust in Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 25, 2026

Dealership Rating

Employee Rating

No matter how many times I visit this dealership, I amalways treated nicely, with professionalism all the way out the door. amalways treated nicely, with professionalism all the way out the door. More

by Bjcarp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kim Stone, Brian Keenum, Rachel Falls , Haylee Adamson

Aug 25, 2026 -

Serra Toyota of Decatur responded

Thank you for your continued trust in Serra Toyota Decatur. We appreciate your kind words about our professionalism. Your feedback means a lot to our team. Michael McLeod General Manager 256-340-0330

August 22, 2026

Dealership Rating

Employee Rating

The staff are friendly and efficient. They keep you informed of what is going on with your service appointment. They keep you informed of what is going on with your service appointment. More

by floydnva

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kim Stone

Aug 22, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing our team's communication and efficiency. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 20, 2026

Dealership Rating

Employee Rating

5 stars to Steve G. He is the only reason I go to this place He is the only reason I go to this place More

by Sierra

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 20, 2026 -

Serra Toyota of Decatur responded

Thank you for your feedback. We appreciate you choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 20, 2026

Dealership Rating

Employee Rating

I am very satisfied with my experience. Assistant Service Manager Steve Gremaux kept me informed throughout the process. I have used a Toyota Service Center for my Sienna van since 2014 wh Assistant Service Manager Steve Gremaux kept me informed throughout the process. I have used a Toyota Service Center for my Sienna van since 2014 when I bought it and I rate Steve as one of the best ones I have come across in these past 12 years. Thank you for your great service! My grandchildren and I love my van and have made wonderful memories traveling in it knowing it will get us safely to wherever we go. More

by marie4j

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 20, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We appreciate your loyalty and are glad to hear about the positive service you received. Your kind words mean a lot to our team. Michael McLeod General Manager 256-340-0330

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