Steve LeMon | Page 6

It is always a positive experience with the service folks at Otto. Knowledgeable, pleasant and reliable. at Otto. Knowledgeable, pleasant and reliable. More

by eps148 Verified Customer Verified Customer

Report | Print

Very timely when I got there very courteous. Very honest and very willing to accommodate with a card to use while mine to be worked on Very honest and very willing to accommodate with a card to use while mine to be worked on More

by Lynniebell Verified Customer Verified Customer

Report | Print

Otto Cadillac went out of their way to make sure I had complete satisfaction. The Otto team should be commended for their commitment to serving their customers. complete satisfaction. The Otto team should be commended for their commitment to serving their customers. More

by Paul C. Roberts Verified Customer Verified Customer

Report | Print

Such a great experience! Steve was so easy to deal with as well as Ryan the finance guy. Great communication and nobody was pushy like typical car dealerships. We are so happ Steve was so easy to deal with as well as Ryan the finance guy. Great communication and nobody was pushy like typical car dealerships. We are so happy we bought from them! More

by Kristen coe Verified Customer Verified Customer

Report | Print

Transaction was very easy. Steve was very knowledgeable about the products. Ian made the sale easy. Steve was very knowledgeable about the products. Ian made the sale easy. More

by martidua Verified Customer Verified Customer

Report | Print

I had ordered an XT5 to be factory built, as the dealership couldn't find just the car I wanted. Dealer could not get a "build date". After 6 weeks I decided not to wait longer, as I had sold my pre dealership couldn't find just the car I wanted. Dealer could not get a "build date". After 6 weeks I decided not to wait longer, as I had sold my previous car and the buyer needed it. I accepted a substitute XT6, similar but not quite what I ordered. Was upset with the lack of communication between factory and dealer and myself about the inability to get a build date. Dealer's salesman offered many apologies, but knew I was not happy. More

by kamore45 Verified Customer Verified Customer

Report | Print

Bill is my service technician at Otto’s. He is friendly and very professional. Although I expected to spend a few hours having the recall issue taken care of, Bill had it completed in less t He is friendly and very professional. Although I expected to spend a few hours having the recall issue taken care of, Bill had it completed in less than an hour. He also had the car washed and vacuumed after the service. I’ve purchased cars from Otto’s for many years and Bill has been my service tech. He is the best!!! More

by pgerm10748 Verified Customer Verified Customer

Report | Print

A pleasure to deal with that is why we keep coming back. They make us feel like family. They make us feel like family. More

by lindacacioppo2 Verified Customer Verified Customer

Report | Print

A very positive experience and so happy to be in my second Cadillac! I am going to enjoy my XT4 as much as I did my CTS Coupe! second Cadillac! I am going to enjoy my XT4 as much as I did my CTS Coupe! More

by dwadland Verified Customer Verified Customer

Report | Print

Steve LeMon was a tremendous help and very responsive to all our needs. It was a “no pressure” environment and we are very satisfied with our experience. all our needs. It was a “no pressure” environment and we are very satisfied with our experience. More

by justin.kenealy Verified Customer Verified Customer

Report | Print