Steve Liguori

Sold us a used truck that has been in the service department for repairs for 144 days in 6 months time and is going back today for transmission issues again. We want them to buy this truck back and department for repairs for 144 days in 6 months time and is going back today for transmission issues again. We want them to buy this truck back and give our down payment back. We will take news stations to the dealership to make sure people know how badly they treat you if your vehicle is a lemon. More

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Bought a truck in September of 2022 and it has spent 144 days in the service department for problems and is going back today because check engine light is with transmission code again. Dealer needs to buy days in the service department for problems and is going back today because check engine light is with transmission code again. Dealer needs to buy truck back and reimburse me my down payment as well as payments made while it was in their shop. I am going to contact the news stations and make sure they tell my story of how this dealership treats their customers and what kind of junk they sell you. More

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I was satisfied with my sales rep. I called her because I don not have any mats in the back of the car and the netting from the trunk is also Missing I did not get to tell her about th I called her because I don not have any mats in the back of the car and the netting from the trunk is also Missing I did not get to tell her about that. Her name is Sette she works very fast. So some things I didn’t catch at the time. More

by sandychevere123 Verified Customer Verified Customer

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Service manager is a con artist and lies about everything. Charged for service that was covered under warranty but over charged myself and lied about it everything. Charged for service that was covered under warranty but over charged myself and lied about it More

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I had the first service done today to my 2023 Colorado Trail Boss, I purchased it about 3 months ago, Rebecca was my sales person. Since I'm about 50 miles away from the dealer, I decided to call Rebe Trail Boss, I purchased it about 3 months ago, Rebecca was my sales person. Since I'm about 50 miles away from the dealer, I decided to call Rebecca for additional information. As always she was great and very helpfull, actually she handled everything for me, I was in and out within the hour. Can say enough, thanks Rebecca. Oh, and service department was awsome too, no issues or delays. More

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The service department is poorly ran. I arrived 10 minutes before my 4:45 appointment and was not helped until after 5pm. A customer that arrived 5 minutes after me was taken care of imme I arrived 10 minutes before my 4:45 appointment and was not helped until after 5pm. A customer that arrived 5 minutes after me was taken care of immediately and her vehicle was serviced while mine was not taken back for over 90 minutes after my arrival and did not leave till 7pm this is my third time with bad service at Ferman and will look for another Dealer to handle my warranty for Chevy..... More

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Steve L - The Best Service Advisor! Totally trustworthy and super awesome with getting the service done within the time frame - thank you Steve! Totally trustworthy and super awesome with getting the service done within the time frame - thank you Steve! More

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