Steve MacDonald | Page 2

Thank you I am a very satisfied customer. Waiting time was just about right did not get stressed. Work well done as requested and more. Thank you. was just about right did not get stressed. Work well done as requested and more. Thank you. More

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was able to fit me in for oil change and tire rotation with little to no notice Love these guys and they are efficient and friendly with little to no notice Love these guys and they are efficient and friendly More

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Was very well received, my car was promptly taken in and well serviced, pointing out to me a deficiency that I had completely forgotten about and had it rectified. Total satisfaction. well serviced, pointing out to me a deficiency that I had completely forgotten about and had it rectified. Total satisfaction. More

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Went in for oil change and tire rotation. I did have an appointment. They immediately got my oil changed and tire rotated and was out in about 40 minutes. appointment. They immediately got my oil changed and tire rotated and was out in about 40 minutes. More

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I've been a Master Buick GMC customer since at least 1976. Always exceeds expectations. I highly recommen this dealership and service department to anyone. 1976. Always exceeds expectations. I highly recommen this dealership and service department to anyone. More

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I had a great experience at the dealership. Everyone was kind, patient and professional. The cashiers, dealers, and mechanics. I felt very at home and comfortable. kind, patient and professional. The cashiers, dealers, and mechanics. I felt very at home and comfortable. More

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I had to bring my truck in for service after owning it two weeks. Steve MacDonald took very good care of me. Thank you very much. two weeks. Steve MacDonald took very good care of me. Thank you very much. More

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Excellent customer service! Professional, competent, friendly, knowledgeable, and trustworthy. Not only will I continue to use Master Buick, but will recommend to others! I’m also inspired to purchas friendly, knowledgeable, and trustworthy. Not only will I continue to use Master Buick, but will recommend to others! I’m also inspired to purchase any future vehicles from Master Buick based on my service experience. As a business owner myself, I appreciated the overall feeling presented by the staff. They obviously knew what they were doing, were proud of their abilities, and it showed. I was pleasantly surprised when I drove into the service bay to see my name on the digital display! Wow! More

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Your service reminds me of vacuum cleaner.. it took from 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it started, and I was only told to “call roadside assistance” is infuriating. After getting the vehicle to your so called service department, not once in two and a half months did anyone call me to update me on the status of the parts. When I called to inquire, the calls were not returned as requested. It would be interesting to know when the parts actually arrived at your facility and then why I was not notified so that a repair could be arranged. It's quite obvious to me that people are not doing what they are paid to do. More

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STEVE DIAGNOSED THE PROBLEM AND RESOLVED CHECK ENGINE LIGHT CAME ON AND STEVE TOOK THE VEHICLE TO DIAGNOSE THE PROBLEM, CALLED WITH PROBLEM AND ESTIMATED PRICE. HE MADE IT EASIER TO RELAX AN CHECK ENGINE LIGHT CAME ON AND STEVE TOOK THE VEHICLE TO DIAGNOSE THE PROBLEM, CALLED WITH PROBLEM AND ESTIMATED PRICE. HE MADE IT EASIER TO RELAX AND NOT WORRY. More

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