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Steve MacDonald
42 Reviews
42 Reviews of Steve MacDonald
April 22, 2019
Having to get a key made and programmed The people there at Master Buick or very helpful and try to help me get everything done as fast as possible with the least amount of money that they c The people there at Master Buick or very helpful and try to help me get everything done as fast as possible with the least amount of money that they could they were very knowledgeable and what they do and very courteous when you talk to him More
by James55
Verified CustomerOther Employees Tagged: Brad Gillespie
April 19, 2019
Water leak My service representative was cordial and helped me reschedule my initial visit because I was not told I would need to leave my vehicle for a few days My service representative was cordial and helped me reschedule my initial visit because I was not told I would need to leave my vehicle for a few days for service. He then rescheduled me for service which included a loaner vehicle. The reschedule date was a week away. More
by DEIRDREWR1
April 16, 2019
Good service Fast service friendly people helpful I would go back to get all my services done there they hot my truck in right away and had it out in a short tim Fast service friendly people helpful I would go back to get all my services done there they hot my truck in right away and had it out in a short tim More
by DORMANSCOTT1969
Other Employees Tagged: Roscoe Peace
April 04, 2019
Best Customer Service I gave Master Buick GMC a 5 star rating because of the wonderful customer service. They treated us like family, and granted us access to all of our ne I gave Master Buick GMC a 5 star rating because of the wonderful customer service. They treated us like family, and granted us access to all of our needs and wants with the purchase of our new Buick Enclave. There is no doubt should we wish to buy again, we would return to this dealership. More
by BUGG18274
Other Employees Tagged: Eddie Overby, Sue Oertle
April 01, 2019
Warranty oil change and tire rotation This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, th This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, they are personable, kind and considerate. They go the extra mile to make sure the customer is happy. We have a 2017 GMC and a 2019 Buick and would not take them anywhere else. More
by jb1968ga
Other Employees Tagged: David Truitt, Charles Williams, Brad Gillespie, William Fanning, Alyson Johns, Brooke Jennings, Porsha Cox
April 01, 2019
Tahoe sensor repair Very fast work and professional. Only issue was front sensor was not working. Other issues were repaired. Later found out vehicle did not have front Very fast work and professional. Only issue was front sensor was not working. Other issues were repaired. Later found out vehicle did not have front sensor. Would have been nice to have known instead of having to return and be told. More
by TCHBWOOD1
Other Employees Tagged: Al Kemp
March 16, 2019
Waisted time Took my truck to service department 3 times in a week for check engine lite being on and in the end drove away with it still on. They never got it fix Took my truck to service department 3 times in a week for check engine lite being on and in the end drove away with it still on. They never got it fixed correctly. Waisted my time. More
by Joe
March 06, 2019
First service for 2019 SUV & Truck We brought our two new 2019 vehicles in for the first service and Steve was very accommodating and responsive to our needs considering the challenge o We brought our two new 2019 vehicles in for the first service and Steve was very accommodating and responsive to our needs considering the challenge of servicing two vehicles. More
by Saucey
Other Employees Tagged: Gene Baxley, Charles Williams, William Fanning, Alyson Johns
March 04, 2019
Awful Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile he had to get a rental when that could have been avoided. We then had to take the truck back down to have it fixed and was kept for almost 2 months and at the end of all of this still had to pay for a rental bc they didn’t have the decency to call anyone. We bought my car from them 2 years ago and after this most recent experience we will never be back. More
by Brittinip34
Other Employees Tagged: Frank Ward, David Truitt, Charles Williams, Brad Gillespie, William Fanning, Alyson Johns, Brooke Jennings, Porsha Cox
March 01, 2019
Oil change I have been here several times and I worked with Steve he is very professional.he keeps u updated on all your service needs.i like gmc cause of the se I have been here several times and I worked with Steve he is very professional.he keeps u updated on all your service needs.i like gmc cause of the service I receive from them.i will be takeing my car back to Steve for all my service needs.thank you steve More
by Zada1962
