Steve MacDonald
Steve MacDonald at Master Buick GMC

Steve MacDonald | Page 3

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
4.7
82 Reviews
4.7

82 Reviews

Write a Review

82 Reviews of Steve MacDonald

August 17, 2026

Dealership Rating
Employee Rating

They did as good as i could ask. They found the problem right away, called me with an accurate cost. All straight forward. My receipt does not specify who did the work. More

by jecrawf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings , Colby Wedell

Aug 18, 2026

Master Buick GMC responded

Thank you for your review! I’m glad to hear that you had a positive experience with us at Master Buick GMC Augusta and that we're able to quickly identify the problem and provide you with an accurate cost. I appreciate your feedback about the receipt, and we'll look into ensuring that the details are clearer in the future. We look forward to assisting you again next time! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 14, 2026

Dealership Rating
Employee Rating

Very personal staff plus if they don’t know the answer to our questions then go find the answer. The staff is willing to help and make sure you are treated right and the work is quality plus done in a timely More

by fischofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle, Brooke Jennings

Aug 15, 2026

Master Buick GMC responded

Thank you for your review! I truly appreciate your kind words about our staff at Master Buick GMC. It’s great to hear that you felt well taken care of and that we were dedicated to finding the answers to your questions. We strive to provide quality service in a timely manner, and your feedback means a lot to us. We look forward to serving you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 14, 2026

Dealership Rating
Employee Rating

They took my truck, found the problem and fixed it. Thanks to your service., Thanks More

by BOWDENJIMMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Master Buick GMC responded

Thank you for your review, Jimmie! I'm glad to hear that we were able to identify and fix the problem with your truck. Your support is appreciated, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 11, 2026

Dealership Rating
Employee Rating

I had a issue with a service writer and parts department guy on Saturday 08/08/26. Both were rude and not helpful with a new truck that was purchased. I needed to replace a part that was damaged. I immedi More

by MarshallAMiller
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Bill Whitten , Parts Dept on 8/8/26

Aug 12, 2026

Master Buick GMC responded

Thank you for sharing your experience, Marshall. I understand that needing a replacement part for a recently purchased truck calls for helpful assistance from the service and parts teams. Your comments regarding your interactions, along with your request to speak with management, will be shared with the appropriate team at Master Buick GMC. Please reach out to me directly if you would like to discuss the matter further and provide any additional details about the damaged part. We remain committed to providing courteous and attentive support after a vehicle purchase. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 07, 2026

Dealership Rating
Employee Rating

Great experience as always and my assigned rep scheduled my oil change and tire rotation to save me time while my vehicle was in for a suggest service from my vehicle. More

by delit3ful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with us at Master Buick GMC. It's fantastic to know that we were able to schedule your oil change and tire rotation efficiently. Looking forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 05, 2026

Dealership Rating
Employee Rating

I am amazed at the service that I received from everyone. They made me feel at home. They were very professional and fast. I would definitely come back for service on my vehicle. More

by REGINE04063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Master Buick GMC responded

Thank you for your wonderful review, Regine! I’m thrilled to hear you felt at home and appreciated the professional and fast service. We look forward to seeing you again at Master Buick GMC Augusta for your vehicle's service needs. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 02, 2026

Dealership Rating
Employee Rating

Very quick oil change and car wash all for $30. 00. We are very happy with the service and price. More

by bo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Master Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you were happy with the quick oil change and car wash at Master Buick GMC Augusta. We always strive to provide great service at a great price. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 30, 2026

Dealership Rating
Employee Rating

Took my car back right at my appointment time and plenty of room to wait at the customer lounge More

by TruckLobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Jennings

Jul 30, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m glad to hear you had a smooth experience at Master Buick GMC Augusta and that our customer lounge met your needs. We look forward to seeing you again for your next appointment! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 23, 2026

Dealership Rating
Employee Rating

Professional, timely, and courteous. Really a great place to visit. Service with you guys since purchased. More

by LATHARIO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Jennings

Jul 23, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you found Master Buick GMC Augusta to be professional, timely, and courteous. Your satisfaction is our priority, and we appreciate your continued support since your purchase. We look forward to welcoming you back next time! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 06, 2026

Dealership Rating
Employee Rating

They are always friendly and courteous. It took us less than two hours to get on the road again. More

by james.tom0994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Master Buick GMC responded

Thank you for your review, James! I'm glad to hear that you found our team at Master Buick GMC Augusta friendly and courteous. We strive to make your experience as efficient as possible. We look forward to seeing you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

3
...

Dealership Inventory (236 Vehicles)

new 2026 Buick Envision car, priced at $41,982
2026 Buick Envision
new
Summit White exterior
Automatic
All-wheel Drive
new 2026 Buick Envision car, priced at $48,132
2026 Buick Envision
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Canyon car, priced at $52,346
2026 GMC Canyon
new
Volcanic Red exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $59,699
2026 GMC Sierra 1500
new
Sterling exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $52,986
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $71,567
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive