Steve Martindale | Page 5

All-around excellent service Purchased a new Edge about a year ago. I had specific requirements as to options & features. Sales did a great job of finding exactly what I wanted, b Purchased a new Edge about a year ago. I had specific requirements as to options & features. Sales did a great job of finding exactly what I wanted, but it was at another dealer. They made arrangements to get the vehicle from them, and delivered it a day later in great shape. Have had 2 service oil changes and one recall service. All three times, service people were very friendly and helpful. Service was completed with no delays. Do not remember all the employees that I have dealt with, but everyone was great. And even employees that were not directly involved were very friendly (while sitting in the waiting area while service work was being done, several employees walking by asked if I was being helped, or if I needed anything). They appreciate their customers. More

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Great experience, love my car! This is a really great dealership. I did my search on the internet via consumer reports car buying and within minutes after I submitted my information This is a really great dealership. I did my search on the internet via consumer reports car buying and within minutes after I submitted my information Raquel texted me and emailed. Her email was very welcoming and customer service oriented. When I visited the dealership she was very helpful and spent a lot of time with me to look at options and explain things. I never felt rushed or pressured. It was a pleasant experience which I never expect to have when buying a car. After my purchase (she really went to bat for me) she followed up the very next day. I highly recommend her and the dealership. Nothing but friendly customer service oriented people there! More

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Thank You All! The folks at Phil Long of Denver went above and beyond my expectations in assisting me with a recall on my F150. I would like to personally thank Kev The folks at Phil Long of Denver went above and beyond my expectations in assisting me with a recall on my F150. I would like to personally thank Kevin Shaughnessy, Steve Martindale, Dwayne Calloway, Walter Petty and Karrie Dallas along with the rest of the service department for doing all they could to help! In addition, Bryan Adams was very helpful in assisting me with a tail light that I needed to track down! More

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Ray Gerbich was fantastic to work with! Thanks to everyone for such a wonderful customer experience! We recently purchased a pre-owned Ford Flex at Phil Long. Everything was done to a "T" Thanks to everyone for such a wonderful customer experience! We recently purchased a pre-owned Ford Flex at Phil Long. Everything was done to a "T" and we were made to feel so special. Thanks again to Ray Gerbich and Steve Martindale. You guys are wonderful and do an exemplary job! Happy Holidays! Chris and Christine More

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