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Steve McHenry

Overview Reviews (842) Inventory (344)

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Steve McHenry

Steve McHenry | Page 18

Warranty Administrator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9

842 Reviews

Overview Reviews (842) Inventory (344)

Dealership Experience

8 yrs, 5 mos

Industry Experience

37 yrs, 11 mos

4.9

842 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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842 Reviews of Steve McHenry

October 10, 2022

Dealership Rating

Employee Rating

Service department listened and understood my concerns and completed the work in a timely manner. and completed the work in a timely manner. More

by ANSLEY.WALKER.PINA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 11, 2022 -

Walker Ford responded

Thanks for taking the time to let us know how our service team is doing. If you have any further questions, don't hesitate to reach out!

October 09, 2022

Dealership Rating

Employee Rating

I live in south st Pete and pass Autonation Ford, but I prefer to drive the extra miles to patronize Walker Ford. I get quality repair service and am greeted with extraordinary courteous care from the ser prefer to drive the extra miles to patronize Walker Ford. I get quality repair service and am greeted with extraordinary courteous care from the service staff. Recently I was greeted and supported by Steve McHenry very professionally throughout my visit! More

by BUKOWSKI_ED

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 10, 2022 -

Walker Ford responded

Wow, thank you so much for your kind words! We're proud to have earned your business and so pleased to hear of your excellent experiences with our service team. Thank you for choosing Walker Ford. Come see us again soon!

October 09, 2022

Dealership Rating

Employee Rating

Everyone was very helpful and friendly with fixing my car and preforming the service needed. and preforming the service needed. More

by Brittany

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 10, 2022 -

Walker Ford responded

That's what we strive for! Thank you for the positive feedback, Brittany. We hope to see you again for your future service needs!

October 07, 2022

Dealership Rating

Employee Rating

Scheduled me promptly following hurricane cancellation. Service required only. Did not try to sell me unnecessary additional services. Excellent service in a timely manner at reasonable price. Service required only. Did not try to sell me unnecessary additional services. Excellent service in a timely manner at reasonable price. More

by METENNANT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 07, 2022 -

Walker Ford responded

Thank you for leaving a review about your recent experience! We strive to give our clients quality customer service, especially considering the hurricane. If there's anything else you need, please feel free to contact us!

Oct 07, 2022 -

Walker Ford responded

We are happy to hear it! Thanks for taking the time to let us know how our team is doing. We look forward to your next visit!

October 03, 2022

Dealership Rating

Employee Rating

My service advisor Steve McHenry was courteous, professional and took care of my needs on my Esvape. professional and took care of my needs on my Esvape. More

by mad4beach

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 04, 2022 -

Walker Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit!

October 02, 2022

Dealership Rating

Employee Rating

Walker always gets the job done for us. Steve and Ryan are GREAT and we are so thankful to them always. Steve and Ryan are GREAT and we are so thankful to them always. More

by TSEELEY2017

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ryan Holcomb

Oct 03, 2022 -

Walker Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience. We sincerely value your business and look forward to your next visit!

October 02, 2022

Dealership Rating

Employee Rating

Ryan went above and beyond for me! Got me out of there in less than an hour. Got me out of there in less than an hour. More

by pahl.alex

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Donald Mast , Amy Andrisani

Oct 03, 2022 -

Walker Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you need anything else, please don't hesitate to reach out. We are here to help!

October 02, 2022

Dealership Rating

Employee Rating

Walker Ford is GREAT. . All employees are very nice. They treat a person with respect. . All employees are very nice. They treat a person with respect. More

by JessieB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 03, 2022 -

Walker Ford responded

Thank you for taking the time to leave this review. We appreciate your kind words and look forward to your next visit.

October 02, 2022

Dealership Rating

Employee Rating

You were unable to rotate my tires because t he lug nuts were damaged, and needed replacing. I explained this to a engineer friend, and he explained, they were damannged when removing them. They have neve were damaged, and needed replacing. I explained this to a engineer friend, and he explained, they were damannged when removing them. They have never been removed by anyone but walker ford (when you totated my tires). So it had to have happened previously when you rotated the tires. Now I must replace them ( over 100.00 ) I feel ford should replace them. For over 50 years, and this has never been a problem before. More

by MWEINTRO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 27, 2022 -

Walker Ford responded

Thank you for sharing your experience with us, Mr. Pennell. We take customer feedback seriously in order to help better our services. Please reach out to Vince Romano at 727-240-1653 so we can discuss this in detail.

September 28, 2022

Dealership Rating

Employee Rating

I am very satisfied with the service department. Whenever I had an issue, Steve McHenry, my service "go-to person" has gone out of the way to help me. He is very courteous and knowledgeable. Whenever I had an issue, Steve McHenry, my service "go-to person" has gone out of the way to help me. He is very courteous and knowledgeable. More

by JessieB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 29, 2022 -

Walker Ford responded

Thanks for taking the time to highlight one of our team members! Steve will be happy to hear you found him helpful and informative. If there is anything else we can do, please don't hesitate to call or stop by!

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