Steve McHenry
Steve McHenry at Walker Ford

Steve McHenry | Page 5

Warranty Administrator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
841 Reviews

Dealership Experience

8 yrs

Industry Experience

37 yrs, 6 mos

4.9

841 Reviews

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841 Reviews of Steve McHenry

November 28, 2023

Dealership Rating
Employee Rating

ABSOLUTELY THE WORST SERVICE DEPARTMENT AND MANAGEMENT I EVER MET … xxxx POOR CUSTOMER SERVICE … NEVER IN MY LIFE WILL I GO BACK AND NEVER IN MY LIFE WILL I PURCHASE ANOTHER FORD VEHICLE FROM THIS DEALERSHI More

by sportfish2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 05, 2023

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to change your mind in the future.

November 22, 2023

Dealership Rating
Employee Rating

Steve was very helpful when having issues with my truck. Got me in quickly, even helped assist me with another department at the dealership. A+ More

by scottrthompson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 28, 2023

Walker Ford responded

Thank you for your kind words and positive feedback! We are glad that Steve was able to assist you efficiently and provide excellent service. We appreciate your review and your business!

November 14, 2023

Dealership Rating
Employee Rating

service was good. My Ford pass app has not undated and this is not the first time this has happened. I have no idea of my tire pressure and I am going on a trip. Now I More

by TEJOE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 12, 2023

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Steve McHenry is an exceptional & alway professional when I call him for arranging service. The Service Team completed the service in a reasonable time and care in cleaning the interior prior to return More

by cadnur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Walker Ford responded

Thank you for your positive review! We appreciate your loyalty and are glad to hear that our service team provided you with professional and thorough service. We hope to continue serving you for many more years ahead!

October 10, 2023

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Employee Rating

Got the run around about what the issue was on my vehicle but still was charger for every little service More

by r.charris13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2023

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to make it up to you.

October 05, 2023

Dealership Rating
Employee Rating

I love going to walk forward but I do everything I need done and it's something broke that they try to fix it on the warranty I'm always thankful for what is his name I can't think of my service man's name More

by CPHILIPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Walker Ford responded

Thank you for the 5-star review! We're so happy to have provided you with an excellent service experience. Thank you for choosing Walker Ford. We're looking forward to seeing you again for your future service needs!

October 03, 2023

Dealership Rating
Employee Rating

Walker used to be top-of-the-line in service. Now, you are lucky to get a person to answer the phone. They had our company truck for a few simple repairs for over a week. More

by DOUG.COREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Holcomb

Oct 04, 2023

Walker Ford responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to Vince Romano at 727-240-1653 and he will be happy to speak with you.

October 01, 2023

Dealership Rating
Employee Rating

Work was done on time…recommendations were discussed and approved by me…Steve answered all my questions…he’s a real pro. More

by FLAPIENKOS1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Walker Ford responded

Thank you so much for your kind review! We're so glad to hear that you were happy with Steve's work. If you have any further questions, please give us a call. We're always happy to help!

September 17, 2023

Dealership Rating
Employee Rating

Great service. Great service reps. On time.all around good experience.. I'll do it again. More

by DRUHMIT1000
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Walker Ford responded

That's great to hear! We're proud to have provided you with such a great service experience. Thank you for choosing Walker Ford!

August 21, 2023

Dealership Rating
Employee Rating

Steve was very professional. Had all of my maintenance done.Will be back for the next maintenance. More

by busyladynancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Walker Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

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