Steve Moline
Steve Moline at Austin Ford Chrysler
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Steve Moline | Page 2

General Sales Manager

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.7
46 Reviews
4.7

46 Reviews

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46 Reviews of Steve Moline

December 21, 2023

Dealership Rating
Employee Rating

Paperwork took a really long time and the cowboy salesman thinks way to highly of himself More

by adamgene
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Lindsey Chapek, Troy Reese , Dustin

Dec 25, 2023

Austin Ford Chrysler responded

Adam, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 06, 2023

Dealership Rating
Employee Rating

SET UP AN APPOINTMENT TO GET TRUCK REPAIRED. SHOWED UP WITH THE TRUCK THEY PROMISED A LOANER. THEY HAD NONE. WENT TO STEVE TO GET RESOLVED. HE FOUND A VEHICLE TO USE. THE WORK WAS AN ISSU More

by d.morem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2023

Austin Ford Chrysler responded

I sincerely apologize that your experience was not up to our standard. Please call me at your earliest convenience so I can help! 507-437-3291 Jonathan Nissly Managing Partner

November 18, 2023

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Employee Rating

Best Ford dealer in SE Minnesota! I highly recommend them to anyone in the area for new and used cars. I have bought both and had a great experience. Service is excellent also. More

by bdtonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nissly , John in Service Dept.

Nov 19, 2023

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford, we look forward to having you as a valued customer for many years to come!

November 16, 2023

Dealership Rating
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Staff was friendly and knowledgeable. We were very satisfied. Will highly recommend to others we know. More

by jfjulie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2023

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Employee Rating

Very pleased with customer service and sales personnel. Have bought vehicles from here in the past and always have been very satisfied. More

by blrasmus29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy

Nov 02, 2023

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford, we look forward to having you as one of our valued customers for many more years to come!

October 31, 2023

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The whole team at Austin Ford is great. Very fortunate to have them as a local dealer. More

by bdtonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Tuma, Jonathan Nissly

Oct 31, 2023

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford!

October 30, 2023

Dealership Rating
Employee Rating

Excellent service all around during my visit. I came in for a warranty issue and everything checked out and new parts were ordered. Parts came in very quickly and a slight hickup with taking ol More

by jmpeterson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Tuma, Jonathan Nissly

Oct 30, 2023

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 27, 2023

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Employee Rating

Always receive professional sales and service at Austin Ford. The sales staff are wonderful and knowledgeable about their inventory and have matched me up twice with quality vehicles. Thank you Austin Ford More

by efie.mercer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Randi Tuma, Jonathan Nissly

Oct 30, 2023

Austin Ford Chrysler responded

Thanks for your feedback on your recent visit to Austin Ford. It's great to hear that we are always able to assist you and that you had such a positive experience.

October 27, 2023

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Employee Rating

Great customer service. All my questions and concerns were addressed promptly and completely. Some bargaining over my trade in vehicle took long time but was resolved to my More

by alagar1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heidi, Beth and Chris

Oct 30, 2023

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford. We appreciate your business and hope to see you again soon!

October 23, 2023

Dealership Rating
Employee Rating

Helpful people who respond to problems or situations in a positive way. Excellent work on my car More

by jamesurick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Austin Ford Chrysler responded

James, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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