Steve Olsen
Steve Olsen at Scranton GMC of Vernon

Steve Olsen | Page 2

IT Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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28 Reviews

Dealership Experience

41 yrs

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28 Reviews

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28 Reviews of Steve Olsen

September 23, 2021

Dealership Rating
Employee Rating

First timer. Best dealership I ever had service done. Oil change and wash was done in less than 45 minutes. Great service, professional and lovely work by service department. Highly recommended. More

by romaguizelini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Mazza, Mike Conlon, Robert Zeidenberg , Jeff Borovicka, Ashley Corey, Fred Nassiff, Beverly Rhoads, David Rogers, Amanda Soucie

August 09, 2021

Dealership Rating
Employee Rating

Fast friendly and problem solverGreat work overall highly recommended I will come back more and more and more and more I see you in the futer More

by irishgod35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Mazza, Jim Benard, Robert Zeidenberg , Ashley Corey, Joe Malenfant, Fred Nassiff, Jim Schaller, Meghan Scranton, Amanda Soucie

July 20, 2021

Dealership Rating
Employee Rating

Went totally out of there way yo help find the problem but the problem is invisible so I can’t be looking at the time More

by irishgod35
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Sierra Moses, Jim Schaller, Meghan Scranton

January 15, 2021

Dealership Rating
Employee Rating

This was my first experience with this fabulous group of people. From start to finish everyone was helpful, pleasant, relatable, and knowledgeable! I truly felt they had my best interests in mind and list More

by NURSEALLISON1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Jim Benard , Trevor Barbersek, Joe Malenfant, Sierra Moses, Fred Nassiff, Jim Schaller, Meghan Scranton, Paul Simmons

December 16, 2020

Dealership Rating
Employee Rating

Great dealership. The service team is always helpful and friendly. Customer lounge is very clean and inviting. My vehicle was cleaned and washed. 100% professional. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Jim Benard, Mike Conlon, Robert Zeidenberg , Trevor Barbersek, Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

November 25, 2020

Dealership Rating
Employee Rating

I got charge almost 500$ for sensor i was telled work coast around 265 $ before we start the work then he said you have to pay 135 .... etc More

by Azadmousou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Rogers, Amanda Soucie

Dec 08, 2020

Scranton GMC of Vernon responded

Good Afternoon, I am a little unclear on the details of your situation, so I would like to have a manager dig a little deeper into the specifics. Can you respond to this review with your full name and the best way and time to reach out to you? Or if you prefer, you can reach out to our Service Director personally. His name is Mike Conlon, and he can be reached at either MikeC@scrantonmotors.com or by calling 860-872-9145. Thank you so much for the feedback, we look forward to speaking with you. Have a great day and a happy holiday!

October 15, 2020

Dealership Rating
Employee Rating

I had to call to get the status of my car I called conlon Left message and received no reply maybe you don’t want my business More

by DUGGAB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Baeza, Steve Mazza, Mike Conlon , Fred Nassiff, Paul Simmons, Amanda Soucie

Oct 19, 2020

Scranton GMC of Vernon responded

I brought your feedback to Mike Conlon and he is having trouble identifying you. Would you mind replying to this review (privately if you prefer) with your name and contact info? I will have him reach out to you immediately. Thank you for letting us know about the issues you are having. I will do whatever I can to get you the information you need.

May 16, 2020

Dealership Rating
Employee Rating

The whole team gets five stars. They are calm under pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! More

by Romaine.trimble
Recommend Dealer
Yes

Other Employees Tagged: Steve Mazza, Jim Benard, Mike Conlon , Keith Alamprese, Trevor Barbersek, Chris Champagne, Beverly Rhoads, Paul Simmons, Amanda Soucie

May 13, 2020

Dealership Rating
Employee Rating

Excellent customer service from Jonathon and steve. I left very satisfied. Nice talking with Kevin and jimmy. Also Beverly and sammy. Great techs servicing my 2009 Cadillac STS.! More

by RJS49
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads

January 16, 2020

Dealership Rating
Employee Rating

The service team at Scranton is very knowledgeable. They gave me straight answers and were very professional. I would definitely refer them to anyone I know with confidence! More

by Romaine.trimble
Recommend Dealer
Yes

Other Employees Tagged: Jim Benard , Keith Alamprese, Trevor Barbersek, Joe Malenfant, Beverly Rhoads, Jim Schaller, Paul Simmons, Amanda Soucie

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