Steven Cromartie | Page 16

Low-stress, easy going car buying process Everything I expected about buying a car was wrong; it does not have to be a stressful battle. Steve and his team set me up with a vehicle that I want Everything I expected about buying a car was wrong; it does not have to be a stressful battle. Steve and his team set me up with a vehicle that I wanted and at a price I was comfortable with paying. I couldn't be more happy with my brand new 2015 Sonata and I left Pacifico Hyundai knowing I have representatives backing me up for the rest of my car's life. More

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Great Sales person was very helpful and very accommodating to myself and my family, I would have like to have gotten more for my trade-in, but did not feel Sales person was very helpful and very accommodating to myself and my family, I would have like to have gotten more for my trade-in, but did not feel like prolonging the process. More

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Nice and pleasant The all time I was there , I was explain or brief about my car need. The timing was acceptable and my car feel like new again Thank you team Pacific The all time I was there , I was explain or brief about my car need. The timing was acceptable and my car feel like new again Thank you team Pacifico Hyundai More

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a few words to sum up my experience I had the opportunity to have Steven Cromartie as my salesperson. He was very personable, patient and supportive. Steven did not come across pushy i I had the opportunity to have Steven Cromartie as my salesperson. He was very personable, patient and supportive. Steven did not come across pushy in anyway. He allowed me to take the time I needed to absorb all the information and options. I appreciate his grounded but spirited presence! More

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Great Experience Steve Cromartie was my sales rep, he was down to earth, we talked like we knew each other for years and he was very family friendly ( I had 2 kids wit Steve Cromartie was my sales rep, he was down to earth, we talked like we knew each other for years and he was very family friendly ( I had 2 kids with me) got the car and price I wanted would recommend him to anyone. More

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Marc Lightsey and his team My experience at Pacifico Hyundai was bitter sweet. Bitter because I wasn't sure what to expect knowing my credit score was not the best and that the My experience at Pacifico Hyundai was bitter sweet. Bitter because I wasn't sure what to expect knowing my credit score was not the best and that the people working there might look down on me. and sweet because I kept thinking maybe we will drive home in a new car today, our car was dying. When we first walked into the door,Steven Cromartie , a very pleasant man asked did we need any help, and then went to get a sales person for us. Out comes this young man,{Marc Lightsey}, with the biggest brightest smile with his hand extended to shake hands. At this point I felt like we were in good hands. I told him about my credit fears and he said that there were options for people with credit concerns. The whole time I was there , Marc was great, he kept me informed of every detail and was extremely polite ,professional and friendly even when I wasn't. He was always upbeat and gave eye contact when explaining anything to us. HE HAS TO BE ONE OF THE BEST EMPLOYEES Pacifico Hyundai has. I also met Cris Harmer who also was not only very Professional and Knowledgeable about my concerns, but he was comforting as well. He too gave great eye contact and lots of reassuring when he noticed I was still scared some. THANKS CHRIS FOR ALL YOUR HELP! Last but not least, we met Mr. Ed, the finance man was very friendly, he made us feel very relaxed and that was no easy task , because we were more afraid to go into his office then any other office not knowing what type of money questions he might ask. We now have a new SUV, and I still feel that my experience is bitter sweet. Bitter because we now have a car note to pay and sweet because WE MET MARC. THANKS MARC . YOU ARE AWESOME !! More

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A Wonderful car-buying experience! Another dealer told me that Pacifico could not honor the TrueCar price I was promised. Pacifico proved them wrong! Jill Dawson was promptly responsi Another dealer told me that Pacifico could not honor the TrueCar price I was promised. Pacifico proved them wrong! Jill Dawson was promptly responsive and helpful with my questions before the visit. My salesman, Steve Cromartie, was pleasant, knowledgeable and so caring! Jason did a great job with the financing and made the numerous signings easy. I would definitely recommend this dealership. More

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Anther reason to stay with Hyundai Pacifico My lease was almost up on my 2011 Sonata. I loved that car and wanted something similar. My salesperson Steve Chromartie worked hard to provide me w My lease was almost up on my 2011 Sonata. I loved that car and wanted something similar. My salesperson Steve Chromartie worked hard to provide me with not only similar, but better than what I had. Although price was important, I was accustomed to a certain amount of luxury I had with my previous car. Unfortunately, Steve's manager insisted he show me a level below, with cloth seats, no sunroof, etc. to keep the monthly lease at the same level. Steve apologized to me for bringing it out. I almost walked away, but he then brought me out to the lot to show me what he thought I would like, and I loved it! I signed the paperwork and drove out with that car, at a price that I could work with. Thank you Steve for listening and translating what you customers want into a reality. More

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Great experience My salesman Steve was great. He is very personable and focuses on customer needs to make sure I got the best deal. I recommend him to anyone looking f My salesman Steve was great. He is very personable and focuses on customer needs to make sure I got the best deal. I recommend him to anyone looking for a new car. Thanks Steve! More

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awesome! Gave me different choices. Steve was excellent and was able to find the exact car I wanted, interior and exterior. The car was not at this location an Gave me different choices. Steve was excellent and was able to find the exact car I wanted, interior and exterior. The car was not at this location and he was still able to get it there within 48 hours. The whole group there is very friendly with each other and they are all very respectful of their potential customers. More

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