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Steven Royall
Refer Me
61 Reviews
NC country born, NY city raised! A true car nut that loves to connect with new people! If I’m not behind a steering wheel I’m spending time with the wife, son, and daughter!
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Zurich Finance Certified
61 Reviews
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61 Reviews of Steven Royall
September 03, 2018
Excellent service, no hidden fees. I found my vehicle on cars.com. Then I went to the Rivard site to review the fees So many dealerships advertise low prices and really get you with I found my vehicle on cars.com. Then I went to the Rivard site to review the fees So many dealerships advertise low prices and really get you with made up fees. Rivard had an honest price and reasonable fees. The customer service and attention to detail were superb. I will start my next car search here. More
by Murano happy
Verified Customer
Helpful 
August 31, 2018
No other Dealer Compares I would have to stay by far the best dealership in town. No gimmicks no games. Out the door pricing done on the spot. No management to play back and f I would have to stay by far the best dealership in town. No gimmicks no games. Out the door pricing done on the spot. No management to play back and forth game. Salesman work the entire deal from start to finish. I didn't have to sit with a finance guy about warranty. Salesman took care of everything. I would by all my vehicle new or used from them. ***** 5 Star Rating***** More
by LETMEBEFRANK54
Other Employees Tagged: Jose Wingo, Eric Judd , Nate Pribble, Cade Rivard, Jeremy Stroot, Carlos Vargas
August 30, 2018
Use purchase The salesman was very helpful and they never pressured me. The experience was welcoming especially for a dealership I would recommend this dealership The salesman was very helpful and they never pressured me. The experience was welcoming especially for a dealership I would recommend this dealership to my friends and family More
by EAGUILERA2589
Other Employees Tagged: Kay C.
August 15, 2018
Exceptional services I went in for a routine oil change and I was met with a warm smile. Because I had recently bought my vehicle from rivard my first two oil changes are I went in for a routine oil change and I was met with a warm smile. Because I had recently bought my vehicle from rivard my first two oil changes are on the house. I was also impressed with the speed of the service. They were kind of busy but I was in and out within a hour. More
by NPFLEIDERER2007
Other Employees Tagged: Carlos Vargas
June 28, 2018
A good experience Good response. David and George answered all of my questions. If they didn’t know the answer they asked someone. That was great. There was no fluff Good response. David and George answered all of my questions. If they didn’t know the answer they asked someone. That was great. There was no fluff and they didn’t make up answers or excuses. They didn’t have as much experience with the onboard computer and Navigation so they had Steven assist, who was very knowledgeable. Paperwork was ready for me and the buying process was smooth. One document didn’t get signed and David drove 46 miles round trip to me to have me sign it. Even if you pay slightly more here, it’s no pressure, customer first buying. Recommended. Only 4 star because I showed them vehicles that were cheaper and they didn’t try to sweeten pot at all. Not a problem, just 5 stars to me is a perfect experience. Something as simple as adding mud flaps after showing the price difference would have made it a 5 star experience. More
by NICKBYRD550
Other Employees Tagged: David Richardson and George
June 28, 2018
Amazing Steven and your financing team were amazing. Steven made a stressful time a pleasant one. I cannot say enough about the treatment I received. When I n Steven and your financing team were amazing. Steven made a stressful time a pleasant one. I cannot say enough about the treatment I received. When I need another car will head to Rivard!!! More
by GGJMR29
June 14, 2018
First oil change I was a little late for my appointment. It took a lioober an hour from arrival to departure for oil change, tire rotation, and inspection. The only ne I was a little late for my appointment. It took a lioober an hour from arrival to departure for oil change, tire rotation, and inspection. The only negative was the oil or grease swipe that was left on the driver’s door handle. More
by Sleeper
Other Employees Tagged: Iliana Sanchez, Troy Guidash , Mike Belliveau, Misty Clayton, Dan English, Larry Folino, Don Reeves, Bob Scaggs, Carlos Vargas
June 01, 2018
Yes i would they are awesome Steven Royall and Tom Farnworth was the best Steven was on top of it he was fast had everything ready and searched until he found the car i was lookin Steven Royall and Tom Farnworth was the best Steven was on top of it he was fast had everything ready and searched until he found the car i was looking for....i thank you Steven Royall. More
by DELPHINEROBINSON
Other Employees Tagged: Tom Farnsworth
May 22, 2018
Excellent, competent, fast Steven Royall made my experience painless and fast with no beating around the bush. I basically bought the vehicle over text messages and all the pape Steven Royall made my experience painless and fast with no beating around the bush. I basically bought the vehicle over text messages and all the paperwork was ready went I went to the dealer. I told Steven what I was looking for, what I wanted for my trade and what I wanted to pay for the new truck. I asked and he delivered. Thank you More
by MARCTPA
May 16, 2018
Perfect Steven Royall was very professional from the first communication to the point of delivery. I’m very pleased with the vehicle and the service I receive Steven Royall was very professional from the first communication to the point of delivery. I’m very pleased with the vehicle and the service I received at Rivard GMC. More
by CFLMOORES
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