Steven Taylor-Watts | Page 2
Service Advisor
Koons Ford of Annapolis
2540 Riva Road
Annapolis, MD 21401
50 Reviews
Write a Review50 Reviews of Steven Taylor-Watts
February 09, 2024
Excellent and prompt service, with a short wait time for normal maintenance. The waiting area is very comfortable, complementary drinks and sbacks. The staff is very friendly. normal maintenance. The waiting area is very comfortable, complementary drinks and sbacks. The staff is very friendly. More
Other Employees Tagged: Michael Matson, Earl Mosby, Mike Treas
January 20, 2024
Got next-day appointment, took care of all my issues. I dpn;t like the idea of forcing people to write 15 words. I dpn;t like the idea of forcing people to write 15 words. More
Other Employees Tagged: Michael Matson, Earl Mosby, Mike Treas , Mike Kegley
December 22, 2023
This dealer ship specializes in servicing average cars. If you have a Gen3 GT, or any vehicle with a performance V8, just work on it yourself or go to Sterling. My tech rep Steve was great, no problems w If you have a Gen3 GT, or any vehicle with a performance V8, just work on it yourself or go to Sterling. My tech rep Steve was great, no problems with him. My problem is that I came in with issues with my Mustang, not knowing what they were. I paid $180 for an engine diagnosis and all they said was routine replacement of spark plugs and ignition coil #2. What they DIDN’T find is that my intake manifold’s IMRC flaps broke, which is what was causing my misfires. $180 + parts down the drain, and I still had to figure out the real problem myself. Great group of people, they’re just used to seeing everyday cars. More
Other Employees Tagged: Earl Mosby
December 17, 2023
Service felt fairly expensive but I felt well taken care of by the team. I also came late to pick up and the system had been shut down but the service team was kind enough to turn everything back on so I wo of by the team. I also came late to pick up and the system had been shut down but the service team was kind enough to turn everything back on so I would be able to pick up my truck More
Other Employees Tagged: Earl Mosby, Mike Treas
December 11, 2023
all parts of the process are great, from sales to service and competitively priced. i have been using them for years and competitively priced. i have been using them for years More
Other Employees Tagged: Michael Matson, Earl Mosby, Mike Treas , Mike Kegley
December 04, 2023
Expeditious and prompt service. Paula was extremely helpful on the telephone. The service personnel were all courteous. Paula was extremely helpful on the telephone. The service personnel were all courteous. More
Other Employees Tagged: John Powell, Andres Zavala, Dave Miller, John Gorman, Michael Matson, Earl Mosby, Mike Treas, Ron Johnson , Mike Kegley