Strah Gostovic | Page 5

His and Hers flawless C43 and C300 Cabrio Mercedes Purchase! Would like to take a moment to not only highlight the outstanding staff at Knauz, but also the outstanding purchasing experience my wife and I had. 2 Would like to take a moment to not only highlight the outstanding staff at Knauz, but also the outstanding purchasing experience my wife and I had. 2 days prior to our visit I reached out to Hans the sales manager as I was directed by numerous friends. Being told he is the best in the business, and is key to the Knauz "customer first experience", we just had to give it a try. Not only did Hans respond to my requests on his day off via e-mail, but also made sure that when we did arrive that Friday, the vehicle we wanted to view was available. Upon our arrival I was greeted by Strah, not only is he the MB concierge, but is the technical vehicle specialist. I highly recommend talking with him about all the additional high tech features MB offers, as well as getting some hands on in vehicle demo time with him. He is awesome, knows all the vehicles, and will make sure you know how the features work. This was great in helping to decide what options we wanted in our vehicles. For the sales side, Hans assigned Gary and Josh to my wife and I. We were thrilled to be treated so professionally and honestly by Gary, no reasonable request was refused. He helped guide us through the entire process of purchasing both vehicles, with a refreshing no pressure to buy. Hans was also still checking in on us to make sure all was well. We were not forgotten about, and Hans, Gary and Strah gave us extra time for our drive testing with them. I would also like to note that we had no idea they closed at 6pm, but Hans, Gary, Strah and the finance manager Vijay stayed with us after the doors locked for a bit longer. Each taking some additional time to explain the purchase, financing versus lease, and vehicle status. After closing the dealership, settling on the purchase terms, we had to come back on Monday after the weekend to finalize and take delivery. My wife and I really appreciate the time everyone took to give us such an outstanding experience that day, and staying past close to work with us. As for delivery day, it was flawless, the finance manager Vijay just like the others, was awesome! I can honestly say the best finance person I have experienced. Precise, concise, professional and honest. Line by line, every aspect of the purchase was explained, down to the privacy agreements. Asking to make sure I understood everything, it was very refreshing. Both vehicles were delivered to us in pristine condition, Strah, Josh and Gary spent a tremendous amount of time getting my wife and I setup in the vehicles. Hans also checked in on us time and again to make sure we were all set and excited about our new vehicles. Finally just to add, my wife gave a hug goodbye to everyone that worked with us when we left. I know this might seem really strange, but that says so much about this dealership and the people that work here. Give them a try for your next vehicle purchase, I know you will be treated in the same outstanding manner. More

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I highly recommend KNAUZ Mercedes-Benz! Gary Bogard, Strah Gostovic and Sani Nassar gave me and my mother a warm welcome while at KNAUZ a few days ago! Gary called me to ensure I was satisfi Gary Bogard, Strah Gostovic and Sani Nassar gave me and my mother a warm welcome while at KNAUZ a few days ago! Gary called me to ensure I was satisfied with the service on my GLK. Strah called me and gave easy to follow insructions on pairing my garage door opener with a button on my rear view mirror. Yaay! Sani explained in detail what was checked on my truck and ensured everything was in tip top shape before my Mom and I left. My truck was washed, too! These three gentlemen made me feel more confident to drive my truck! Finally, KNAUZ Mercedes-Benz facility is very clean; and the temperature in the service center was nice and warm! More

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Great experience!! Paul Kim was my salesman and made the whole experience wonderful. He was very helpful. Also Strah Gostovic helped me out and was very knowledgeable Paul Kim was my salesman and made the whole experience wonderful. He was very helpful. Also Strah Gostovic helped me out and was very knowledgeable and extremely patient in teaching me about the car. I was very lucky to have both Paul and Strah spend the time that they did with me and I learned so much about the car that I would not have known. I'm extremely grateful for their help and for being so kind. More

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The way a dealership should be! We've been buying at Knauz since 1985. Our 9th Mercedes, a 2016 GLC and 10th, a 2017 C300 were all purchased at Knauz. We buy from Knauz because the We've been buying at Knauz since 1985. Our 9th Mercedes, a 2016 GLC and 10th, a 2017 C300 were all purchased at Knauz. We buy from Knauz because the dealership is well stocked with models, staff is helpful and well informed, sales are low pressure and very fair. We look forward to a continuing relationship. More

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Excellent, I live in Arizona and buy my cars from Knauz I purchased a 2018 GLC and 10 minutes after delivery, the module controlling the entire vehicle faulted. I was told it would take 1 to 7 days to get t I purchased a 2018 GLC and 10 minutes after delivery, the module controlling the entire vehicle faulted. I was told it would take 1 to 7 days to get the part from Germany for there wasn’t one in the USA. Strah was instrumental in procuring the part and MB shipped the part overnight and within 1 day my vehicle was up and running. This expeditious service allowed me to maintain my schedule and return to Arizona, and I might add that this all occurred during the Thanksgiving Holiday week. Thank You sooo much John M Esposito More

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Excellent experience! Dealing with Gary Bogart was a pleasure! No pressure, very professional. Vijay and Syrah were also helpful and informative. Would definite recommend Dealing with Gary Bogart was a pleasure! No pressure, very professional. Vijay and Syrah were also helpful and informative. Would definite recommend Knauz to my friends More

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Third purchase and great experience This is our 3rd car to purchase from Knauz and, once again, it was a great experience. All the people in the dealership are very helpful and welcoming This is our 3rd car to purchase from Knauz and, once again, it was a great experience. All the people in the dealership are very helpful and welcoming. Our salesman was Steve Chase, who is knowledgeable, polite, easy to work with, very responsive and not at all pushy. He put together a great deal on the new car AND got us a great deal on our trade-in. Strah Gostovic, who works with Steve as concierge, is a wonderful asset to the dealership. He spent time on several occasions showing me how to use all the technology in the car. He is immensely patient and kind. He is available throughout the day via phone or in person and never made me feel silly with all my many questions. This entire experience has been amazing!! More

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Outstanding service, very patient & knowledgeable! I called Strah. to set up a time to come in for a tutorial on how to use the technology in our new vehicle a GL450. We especially appreciated his pati I called Strah. to set up a time to come in for a tutorial on how to use the technology in our new vehicle a GL450. We especially appreciated his patience, gentle demeanor, and knowledge of the vehicle. We found him to be a very impressive addition to the dealership! More

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I'am hard to please!!! I just leased my very first Mercedes and I am very satisfied! Thank you Paul for your amazing service, he truly cares about meeting your needs. Paul m I just leased my very first Mercedes and I am very satisfied! Thank you Paul for your amazing service, he truly cares about meeting your needs. Paul made sure I was within my budget and did not go over it because, I wanted everything that was not. He assured me about the leasing policy and how I can always purchase the car after three years. The information that Paul gave me, was very informative. I am very hard to please and can be very difficult because once I have my mind made up, its made up. Thank you Paul for your amazing work and Strah for showing me ALL the amazing details with my 2017 CLA250COUPE!!!! More

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2018 GLS 550 Every part of the experience was excellent. Peter was a great salesman and delivered everything as promised when it was promised. Strah helped me un Every part of the experience was excellent. Peter was a great salesman and delivered everything as promised when it was promised. Strah helped me understand the car and also did a great job. More

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