Sue Simone

Just want to say a big “ Thank you “ to the Honda Universe dealership at Lakewood ,especially to Sue Simone ( who is very knowledgeable ,helpful, extremely quick and pleasure to work with) also Neil Universe dealership at Lakewood ,especially to Sue Simone ( who is very knowledgeable ,helpful, extremely quick and pleasure to work with) also Neil Goldstain and Nick Salerno , we were dealing with this dealership 9 times successfully so I’m highly recommend this place . More

by DSAVCHUK1475 Verified Customer Verified Customer

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The team at Honda Universe is incredibly welcoming. From the moment you walk in, you are greeted with warmth, professionalism, and genuine friendliness. I highly recommend this dealership for their fai From the moment you walk in, you are greeted with warmth, professionalism, and genuine friendliness. I highly recommend this dealership for their fair, honest, and sincere approach to sales. Purchasing my 2026 Honda CR-V Trail Sport Hybrid was a smooth and enjoyable experience from start to finish. The staff took the time to answer my questions, never made me feel pressured, and truly made me feel valued as a customer. If you are looking for a dealership that treats people with respect and integrity, Honda Universe is definitely the place to go! More

by RENEE595 Verified Customer Verified Customer

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Buyig a new car is always stressgful. But had a great experience with Sue S., Carlos and Reimer. Would highly recommend this dealership and hope to get great service on my vehicle if But had a great experience with Sue S., Carlos and Reimer. Would highly recommend this dealership and hope to get great service on my vehicle if needed!! More

by KAMRIE2001 Verified Customer Verified Customer

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Everyone was very professional and knowledgeable. They made buying a car a much easier process. They made buying a car a much easier process. More

by RANZEVIN Verified Customer Verified Customer

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I had such a genuinely great experience working with Sue that I felt compelled to share. From the moment I walked in, she was warm, professional, and refreshingly not pushy. She gave me the space to make my that I felt compelled to share. From the moment I walked in, she was warm, professional, and refreshingly not pushy. She gave me the space to make my own decisions, answered my questions honestly, and never once tried to upsell me with unnecessary add-ons or pressure me into a brand-new vehicle I didn’t want. What stood out most was her integrity. I had previously visited another local dealership with the exact same car priced $4,800 higher, where the focus felt more on how I was paying rather than helping me feel confident in the purchase. That was not the case here at all. At Honda Universe, Sue made the process smooth and efficient. I had test driven two vehicles and was out the door with the right one—without feeling rushed or overwhelmed. She respected my time, my budget, and my priorities, which is rare and incredibly appreciated. If you’re looking for someone who is knowledgeable, honest, and truly customer-focused, Sue is the person you want to work with. This was hands-down one of the easiest and most comfortable car-buying experiences I’ve ever had. Highly recommend! I wish I would have went there first. The drive was well worth it. More

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Painless, Honda universe made it work. I appreciate their honesty and integrity. I’d recommend them highly I appreciate their honesty and integrity. I’d recommend them highly More

by JOBIE99ER Verified Customer Verified Customer

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Very professional staff nick this sales manager took every question and consent I had. Very happey every question and consent I had. Very happey More

by RALPHM38 Verified Customer Verified Customer

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Was an overall great experience did not feel pressured by anyone . I left a satisfied customer. by anyone . I left a satisfied customer. More

by TOFER431 Verified Customer Verified Customer

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Was a no pressure positive experience from the minute I walked in the door. My sales person and the manager did everything to ensure that I got the car I wanted for the best price. I can honestly recommend walked in the door. My sales person and the manager did everything to ensure that I got the car I wanted for the best price. I can honestly recommend them. I am grateful for their kindness and care. More

by MARYSTOCKERT59 Verified Customer Verified Customer

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Very happy with how we were treated by Sue. She and Nick go above and beyond to take care of their customers She and Nick go above and beyond to take care of their customers More

by GEORGETJARKS Verified Customer Verified Customer

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