120 Reviews
Write a ReviewDealership Experience
7 yrs, 3 mos
Languages Spoken
English
120 Reviews of Sue Theisen
February 06, 2019
My First Honda Experience! My wife and I were Dave's first actual sale. He is a friendly guy with a good personality and very approachable! We told him what we were looking for My wife and I were Dave's first actual sale. He is a friendly guy with a good personality and very approachable! We told him what we were looking for and he new right away what we wanted to see. He literally showed us the car we would eventually end up buying and LOVING! We are now the proud new owners of a beautiful 2015 Honda Accord! Shortly after we bought the Accord, we realized that we had forgotten some personal items in the car we traded and Dave was more than happy to retrieve those items from the car and have them ready for me to pick up a couple days later. He's a great guy and we would recommend him for your next car salesmen. More
Other Employees Tagged: Tom Dietman, Dave Hecimovich
February 02, 2019
2004Jeep Very friendly, helpful, patient. Refers by friend and would refer anyone to Luther Honda St. Cloud. Employees were all helpful even if I did not deal Very friendly, helpful, patient. Refers by friend and would refer anyone to Luther Honda St. Cloud. Employees were all helpful even if I did not deal with them. More
Other Employees Tagged: Brian Rothstein, Corey Jansky , Tom Dietman
January 05, 2019
Quality visit Staff is super friendly and very knowledgeable. Service was done on time and bill agreed with estimate. Very comfortable and clean service area. So fa Staff is super friendly and very knowledgeable. Service was done on time and bill agreed with estimate. Very comfortable and clean service area. So far no problems. More
Other Employees Tagged: Dane Fransen , Travis Anderson
January 01, 2019
New Lease same great service! This is my second lease and the experience was fantastic start to finish! My sales reps were knowledgeable and answered all my questions. Financing wa This is my second lease and the experience was fantastic start to finish! My sales reps were knowledgeable and answered all my questions. Financing was quick and easy as well! Thank you to Adam, Greg, and Corey on the sales side and Brian in financing! You all were aces! Thanks to the service department for getting my car in right away to get additional protections added. My car looks great and I am excited to drive it the next 3 years! More
Other Employees Tagged: Brian Rothstein, Stacey Dingmann, Corey Jansky, Keith Schmeling , Greg Oakland, Adam Schlichting
December 30, 2018
Excellent I had a very unique situation and they were willing to work with us. Made sure we were comfortable. Amazing service by Pat. Couldn’t be happier. I had a very unique situation and they were willing to work with us. Made sure we were comfortable. Amazing service by Pat. Couldn’t be happier. More
Other Employees Tagged: Brian Rothstein, Pat Doroff
December 30, 2018
Benji did a great job, we love our new Honda! My wife and I had a great experience. Benji was a straight shooter and was able to give us tons of information on the different vehicles we looked at. My wife and I had a great experience. Benji was a straight shooter and was able to give us tons of information on the different vehicles we looked at. We didn't feel pressured like at the other dealerships we had been to. The buying process was smooth and we are really enjoying our new ride. More
Other Employees Tagged: Brian Rothstein , Tom Dietman, Benjamin Anderson
December 20, 2018
Luther oil change Promptly waited on me when I arrived. Courtesy area was clean, neat and well supplied. Car was finished in a timely manner and the price was reasonabl Promptly waited on me when I arrived. Courtesy area was clean, neat and well supplied. Car was finished in a timely manner and the price was reasonable More
Other Employees Tagged: Dane Fransen , Travis Anderson
December 11, 2018
Sales persons Our sales people were cooperative with each other.They were helpful, answered our questions with accuracy, they were on top of the paperwork. Excelle Our sales people were cooperative with each other.They were helpful, answered our questions with accuracy, they were on top of the paperwork. Excellent sales people. Ricky Parker and Donnie Ekstrom bent over backwards for us. More
Other Employees Tagged: Donnie Ekstrom, Ricky Parker Jr., Adam, sales manager
December 11, 2018
Went in for air bag recall The facility and people were very professional. Also got a complimentary car wash. I never go to mechanics just do jobs myself but would go back to th The facility and people were very professional. Also got a complimentary car wash. I never go to mechanics just do jobs myself but would go back to this dealership. More
Other Employees Tagged: Stacey Dingmann , Travis Anderson
November 19, 2018
Remote start installation Stacey provided excellent customer service on our first visit to your service department. We appreciated the extra attention that was documented over Stacey provided excellent customer service on our first visit to your service department. We appreciated the extra attention that was documented over and above installing the auto start. More
Other Employees Tagged: Stacey Dingmann , Tom Dietman